As the saying goes: If you know a lot about the world, don't speak; even if you know a lot, just nod in front of others.

If you don’t even touch your head, you will have no worries or sorrows in your life.

Zhou Yi simply didn't believe what the customer service said. What investigation or not? Even if you investigate again, will you change the policy just because of my complaint?

However, Zhou Yi didn’t realize before that these video platforms would operate so shamelessly. They were really willing to do anything to make a profit.

yawenku.

Before you become a member, they tell you "Become a member to watch it first", and after you become a member, they tell you "Pay for advanced on-demand viewing". Then there is a problem here. If you still need to "Pay for advanced on-demand viewing" after becoming a member, then what is the point of becoming a member to watch it first?

Zhou Yi is not quite sure what the specific legal responsibilities are here. He simply looks at it from a consumer's perspective and feels that doing so is definitely wrong.

The first one may be false advertising, and the second one requires you to order the previous content before you can watch the latter content, which obviously infringes on the consumer's right to choose.

Maybe... he wasn't quite sure.

This matter is actually not a particularly serious matter. For Zhou Yi now, he can come up with not only three yuan, but also thirty yuan or even three hundred yuan per episode.

But it’s really not about the money!

But since your customer service wants to reply, I will wait for it.

In the capital, Qiyi Technology Co., Ltd., outsourced customer service team, customer service representative Li Xiaoni had just finished a call with an extremely numb expression on her face.

For many Internet companies, the customer service profession is a trash can for consumers' negative emotions. The company actually knows better than anyone whether there are any problems with the various services it launches.

For example, the current paid advance on-demand service requires payment on top of membership. Doesn’t the company know that consumers will be furious?

Of course they knew, but they did it anyway.

As for complaints, just make any complaint. This is what customer service does. Since the implementation of this paid advance on-demand service, the workload of the customer service team has increased dramatically.

Every consumer wants to find customer service to solve the problem, but unfortunately, customer service cannot solve the problem.

Because that's the company's policy, don't say they are just an outsourced team.

As for complaints about paid advance on-demand viewing, the company has already established a set of procedures, and the core of the process is just one word: delay!

Anyway, after the popularity of this TV series has passed, the paid advance on-demand service will be cancelled, and members will still be able to watch it first. By dragging it out, everyone's anger will no longer be there, and everything will be fine.

By then, there will be no problem in paying for advance on-demand viewing of the next hit drama.

It's a transaction between two parties, and if you don't want to spend money, you can wait and see.

Therefore, Li Xiaoni did not take any measures regarding Zhou Yi's complaint, as other complainants did the same.

Zhou Yi had an idea after the previous incident. When dealing with Internet companies, he usually would not divide the video into two parts.

If you don't resort to public opinion, then I definitely won't either. I'm just going to argue with you as an ordinary person.

So now all these accounts are registered with parents’ mobile phone numbers.

Li Xiaoni looked at her colleague next to her and asked, "How many did you do today?"

"As for me, I've forgotten how many times I've been scolded today. But I didn't make this rule," a colleague complained.

The paid advance on-demand feature has been criticized a lot.

Everything happened so naturally. As for whether there would be any results after five working days, there definitely wouldn't be.

Just wait anyway.

Another day passed, but Zhou felt too bored. The company was recruiting people and developing step by step. The community was so peaceful and no one jumped out to argue with him, which made him extremely uncomfortable.

As a result, I was bored today and wandered around, and came to Fang Dazhuang's law firm again.

Now that I'm here, I remembered what the platform's customer service said to me last time about the peace of mind insurance thing!

At that time, he seemed to be thinking that if the terms were wrong, we could just change them. But Zhou calculated that today was a good day and it was appropriate to sue, so why not just do it?

I did it right away. I haven't been to Guangming District Court for a while. I'm sure Judge Li and the others must miss me very much, so I might as well go and catch up.

I went upstairs and soon arrived at Mr. Fang's office. When I pushed the door open, I saw Zhou Xinran as if he had just finished talking with Mr. Fang.

"How was it, Zhou Cai...Xinran, did your blind date go well yesterday?"

There were only three people in the room, and everyone understood that whether the blind date went well was not a question of whether they were together, but whether the other party got in!

Sure enough, Zhou Xinran clearly understood what he said. He rolled his eyes and said uncomfortably, "He was bragging too much, so I went to the tax bureau later..."

Well, it’s you as expected!

"Why are you here again? Didn't you two talk enough yesterday?" Zhou Xinran asked back.

"Hey, I think today's weather is nice, it's a good day, so I might as well file a lawsuit for fun."

File a lawsuit... for fun?

Zhou Cainiao was stunned again. Even though she felt that Zhou Yi could no longer arouse her emotions, she was still a little confused at this moment. Just because she thought the weather was good and it was a good day, she filed a complaint for fun?

"Who has offended you again?" Zhou Xinran asked hurriedly.

"Actually, they didn't say they were provoking me, it's just that I just don't like them..."

This is the mood. The merchant has already paid the compensation and has also started to rectify the situation by the market supervision department. Oh no, a large number of restaurants are now being rectified.

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