Gu Jinchen's eyes were complicated: "Go check Madam's schedule for the afternoon, don't let her find out."

The assistant responded, "Yes."

The woman even complained to Mr. Gu, and Gu Jinchen felt something was wrong no matter how he thought about it.

On the other side, Pei Qinghuan was busy and exhausted.

Tu Ran suggested: "Why not delete these negative reviews? They're just random comments from our competitors anyway."

Pei Qinghuan decisively rejected the idea: "No, deleting negative reviews is a bad idea. We are a legitimate store and must respond properly."

Tu Ran said in frustration: "What should I do then?"

Pei Qinghuan rubbed his head and sorted out the reviews: "Look, although most of the negative reviews can be determined to be fake, there are also some points that customers agree with, which we cannot ignore."

"The first problem is that our shipments are slow because sales have surged and we are short of staff. This requires us to speed up the training of new employees."

"The second issue is the quality of the clothes. We can add an extra process to check them again before shipping."

Pei Anan took notes, seemingly understanding something.

Tu Ran pointed to a comment and said, "But it's not entirely a quality issue. Sister Qing Huan, look, this person said our service was poor, but the goods arrived intact. So, we're not actually at fault. He's just being unreasonable."

Pei Qinghuan pondered: "That's right."

Pei Anan bit the tip of his pen and thought for a moment: "Why don't we also give them some small gifts? Aren't there many shops that do this?"

Pei Qinghuan pondered, "But we can't send anything too low-end, otherwise it will be no different from those stores that just inflate their sales. In that case, let's send small jewelry. It can match clothes and is lightweight, so it won't take up too much space in the package."

Pei An'an's eyes lit up: "This is good."

Pei Qinghuan added, "It's not over yet. We also need to improve our after-sales service. We can't ignore the real needs of customers just because of the negative reviews."

She took out an A4 paper and wrote something on it: "Let's work together to develop a plan for after-sales improvement."

Pei Anan sat upright: "Okay!"

Tu Ran blinked nervously: "Listen to Sister Qing Huan!"

An afternoon passed, and I finally got everything sorted out, but...

Pei Qinghuan wiped his sweat off his forehead and said, "I don't know how the other party will retaliate after this crisis is over. We can't just sit there and wait for death. We have to find out if there is someone behind this."

Pei Anan nodded: "The enemy is in the open and we are in the dark. This situation is not favorable at all."

Tu Ran touched his chin and thought, why not go back and ask his father for help?

He glanced at Pei An'an but didn't say this out loud. If he did, Sister An'an would definitely not agree to do him this favor.

It was almost time to get off work, so instead of staying as usual, he found an excuse to leave.

Tu family.

Tu Ran sat in front of a gentle-looking middle-aged man with a pitiful expression.

"Dad, please help me check this matter."

Father Tu took a sip of tea and said slowly, "I used to think you had no feelings for anyone, but how come after I let you out for a few days, you've become such a philanthropist that you even want to help out at your job? Did they hire you, or did you, a young master, hire them?"

Tu Ran scratched his head: "No way, Dad, why are you talking like that? That's the shop opened by my senior sister who has always helped me. How can I not help her?"

Father Tu sighed, glancing at the hidden thoughts on his silly son's face. "Alright, alright, alright. You keep talking about senior sister all day long. I've seen that woman. She's divorced and has a child. How could you fall for someone like that?"

He threw out a few photos of rich girls, expressing his regret for not being able to live up to their expectations.

"Are these rich girls I introduced to you not up to par, or are they not as good as your senior who only has a face?"

Tu's mother walked over in high heels with a stern look in her eyes, and gracefully put down her bag: "What's the matter, senior sister, you can't show your face?"

Tu's father said awkwardly: "No, I didn't say anything just now, right Tu Ran."

Tu's mother was Tu's father's senior classmate at the time. They got married right after graduation, and then started this small trading company from scratch. What Tu's father said now is equivalent to saying that Tu's mother has no charm. He would never dare to agree to it even if he was beaten to death.

Tu Ran stood up suddenly: "Mom, I really just want to help my senior sister, I don't have any other intentions. My senior sister has helped me a lot before, I can't be ungrateful."

Tu's mother patted his shoulder and said, "You've grown up now. The excuse you found is very appropriate. Okay, Mom will help you."

Tu Ran was delighted: "Thank you, Mom. You are the best."

Mother Tu glanced at him lightly, then made a phone call: "Hello, assistant, please help me check something..."

The call ended quickly. Mother Tu looked at her silly son editing text to take credit for the senior student. She sighed, "You look so worthless."

Tu Ran pouted: "What can I do? You gave birth to me anyway."

Tu's mother laughed in anger: "Okay, I really have spoiled you to the point of being lawless."

Dad Tu waved his hand: "Calm down, wife, and stop talking, son."

In his opinion, his son's vision was indeed not very good, but since he liked her so much, they had worked hard for so many years just for their descendants to live a free life, so he just let him be.

Soon, the assistant called.

Tu's mother looked at Tu Ran's anxious look and rolled her eyes: "What are you anxious for?"

"Hello……"

Then Tu Ran and Tu's father watched as Tu's mother's expression changed from nonchalant to serious.