"Then we opened up a merchant cooperation platform, launched e-commerce platform business, introduced third-party merchants to join, and transformed into a comprehensive online retailer. At the same time, we added mobile payment, cloud computing and other businesses to the supply chain layout to achieve rapid business development."

"Further expand our presence in user traffic, omnichannel offline business, and technological innovation. In the full supply chain deployment phase, technology and services based on the supply chain will be the core of the enterprise, eventually covering the entire country..."

Shen Fang nodded after listening; Dongzi was quite knowledgeable.

"Building your own logistics system is no small feat; it requires burning through a lot of money. Why do you want to build your own logistics system?" Pony Ma asked. There are already existing logistics systems: STO Express, YTO Express, ZTO Express, Yunda Express, SF Express, and China Post have established a complete logistics system.

"Now that Taobao has reached a cooperation agreement with Sitong, if we want to fight them, this alone can shut us down. We'll lose the first move before the battle even begins."

"Moreover, 70% of JD.com's customer complaints come from logistics, with a large number of customers complaining about slow delivery and serious damage to goods. Logistics companies have no control over franchisees, and only by building its own logistics system can this problem be fundamentally solved. Moreover, the current express delivery speed is too slow. Once JD.com has its own logistics system, it can accelerate delivery in a short period of time."

"Mr. Ma, have you ever shopped online?"

Little Ma shook his head.

Shen Fang picked up on the joke: "I've bought it before."

Dongzi smiled and said, "Nowadays, the time from sending to receiving a package is generally between 5 and 7 days. If it's the postal service, it can even take more than a week. This speed is too slow. The vast majority of user complaints are due to the slow delivery speed. You two may not understand the user's mentality when waiting for a package. The moment they place an order online, the user wants to receive the package immediately."

To fundamentally solve this problem, JD.com must build its own logistics system. Once this is resolved, JD.com can quickly overtake its competitors and capture the market share previously held by Taobao.

"Therefore, it is necessary to build one's own dedicated logistics platform. This is also the foundation of JD.com's business. I think Taobao will eventually build its own logistics system as well. After all, it is not pleasant to be controlled by others. If there is even the slightest gap in their cooperation, Sitong will have plenty of ways to control Luyun."

Shen Fang nodded. Whenever Taobao is overprofitable, Sitong will inevitably try to take a bite. Why should they be left out when Taobao is making money? Back in the day, several major logistics companies clashed with Taobao. Moreover, Taobao eventually built its own logistics system, Cainiao Guoguo.