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Chapter 163 Risk Management and Crisis Response Strengthening in Family Businesses

While market insights and strategic adjustments are proceeding in an orderly manner, family businesses are increasingly paying attention to risk management and crisis response to enhance their resilience in a complex and changing business environment.

After a comprehensive review of past risks and crises, senior management found that market fluctuations, supply chain disruptions, and regulatory changes had all impacted the company to varying degrees. For example, during an industry-wide surge in raw material prices, the company's failure to implement hedging and reserve strategies led to a significant increase in costs and severe profit losses. Another example was the sudden implementation of strict environmental protection policies in a certain region, which forced the company's local factory to temporarily suspend production for rectification, resulting in significant financial losses and loss of market share.

"We must establish a more complete and agile risk management system, and at the same time formulate practical crisis response plans to minimize the impact of potential risks and crises." The company's leaders solemnly emphasized at the high-level meeting.

Therefore, the company established a dedicated risk management committee to comprehensively assess the internal and external risks it faces. However, during the risk identification process, due to the complexity and diversity of the business, some potential risks are easily overlooked.

"Introduce advanced risk assessment models and tools, combine the opinions of industry experts, and conduct comprehensive and in-depth risk scans; strengthen information sharing and collaboration among departments to ensure the comprehensiveness of risk identification." The Risk Management Committee actively explores more effective risk identification methods.

At the same time, companies are strengthening their monitoring and early warning of market risks, closely monitoring macroeconomic data, industry trends, and competitor movements. However, the market is changing rapidly, making timely access to information and accurate analysis difficult.

"Cooperate with professional market research institutions to establish an efficient market intelligence collection and analysis system; cultivate an internal market analysis team to improve sensitivity and judgment to market changes." Enterprises improve their market risk monitoring capabilities through a combination of internal and external methods.

In terms of supply chain risk management, companies have decided to expand their supplier base, optimize inventory management strategies, and sign more flexible contracts with suppliers. However, in practice, these issues arise, such as establishing trust with new suppliers and balancing inventory levels with production needs.

"Strengthen communication and cooperation with suppliers, conduct regular supplier evaluation and training; use big data and artificial intelligence technologies to achieve accurate forecasting and dynamic adjustment of inventory." The supply chain management department strives to overcome the various difficulties in supply chain risk management.

The company also developed a detailed crisis response plan, including crisis classification and grading, an emergency command system, and a resource allocation plan. However, during the plan's rehearsal, it was discovered that some employees were unfamiliar with the emergency procedures, and coordination and cooperation between departments was not smooth.

"Organize crisis drills regularly to strengthen employees' crisis awareness and emergency skills training; establish a cross-departmental crisis response coordination team to clarify the responsibilities and collaboration mechanisms of each department during a crisis." By strengthening training and drills, the company continuously improves its crisis response plans.

After a period of hard work, enterprises have made some progress in risk management and crisis response, but new challenges have also emerged.

For example, with the widespread application of digital technology, network security risks have become increasingly prominent, and enterprises are facing threats such as data leakage and hacker attacks; at the same time, the impact of force majeure factors such as natural disasters and public health events is becoming increasingly difficult to predict and control.

"Increase investment in network security and establish a sound network security protection system; formulate special emergency plans for force majeure factors, strengthen cooperation with the government and relevant agencies, and improve the ability to respond to emergencies." Corporate executives actively respond to emerging risks and crises.

In the future, family businesses will continue to face numerous uncertainties in risk management and crisis response. For example, international trade frictions may intensify, leading to significant changes in the market landscape; and the rapid development of emerging technologies may bring about entirely new forms of risk.

"Continue to pay attention to the international situation and technological development trends, and adjust risk management strategies and crisis response plans in a timely manner; strengthen the company's risk culture construction, and make risk management a conscious action of all employees." The company's senior management always remains vigilant and continuously strengthens the company's risk management and crisis response capabilities.

Despite facing numerous difficulties, the family business firmly believes that by continuously improving the risk management system and strengthening crisis response capabilities, it can move forward steadily in the face of storms and safeguard the sustainable development of the company and the family's century-old foundation.

In the application of risk assessment models, enterprises have found that the parameter settings of the models need to be continuously adjusted and optimized according to actual business.

"Establish a dynamic adjustment mechanism for model parameters, regularly verify and update the model based on actual business conditions and market changes; invite industry experts to review and guide the model to ensure its accuracy and effectiveness." The Risk Management Committee is committed to improving the applicability of risk assessment models.

At the same time, in market risk monitoring, companies have found that they are not paying enough attention to emerging markets and niche areas, and may miss potential development opportunities or risks.

"Expand the scope and depth of market monitoring, pay attention to the development trends of emerging markets and niche areas; establish a dedicated research team to conduct in-depth analysis and evaluation of potential emerging markets and niche areas." Market research institutions and internal analysis teams have increased their research efforts.

In supply chain risk management, companies find that the financial conditions of some suppliers are unstable, which may bring potential risks to the supply chain.

"Strengthen the assessment and monitoring of suppliers' financial status, establish a supplier financial risk early warning mechanism; cooperate with the finance department to provide suppliers with necessary financial support and guidance to help them improve their financial status." The supply chain management department strengthens the financial risk management of suppliers.

In addition, in the formulation of crisis response plans, companies found that the post-crisis recovery and reconstruction plans were not detailed and specific enough.

"Improve the post-crisis recovery and reconstruction plan, clarify the responsibilities and time nodes for each task; reserve necessary resources and funds in advance to provide guarantees for post-crisis recovery and reconstruction." The crisis response coordination group refined the crisis recovery and reconstruction plan.

Although risk management and crisis response are complex and arduous tasks, family businesses, by virtue of their fear of risks and adequate preparation for crises, continue to improve their risk resistance and safeguard the smooth development of the business.