"Master, we have been given a lot of one-star ratings, and our store rating has been declining!"

Amiya's report made Sumu, who wanted to close his eyes and rest, suddenly shudder and his sleepiness disappeared instantly.

"What, there is such a thing?"

Su Mu took out his phone and opened the store. Sure enough, the store's rating had dropped from 5 points to 4.4 points. And judging from the situation, the rating might continue to drop.

But the strange thing is, looking at the reviews of the product, they are all praising it. Su Mu looked through them and didn't see anyone saying that it was bad. There were even quite a few reviews saying things like "It's such a good product, if you don't give it five stars you're not a cultivator."

Su Mu was speechless. Since you all said that the product is good, if you don't give it five stars, you are not a cultivator, then why give it one star? So your five stars are for installment payment? This is a krypton store, not DingTalk, please turn right when you leave!

Su Mu cast a soundproof spell and asked, "Do you know where these one-star ratings came from? Are there any competitors maliciously giving us bad reviews?"

Amiya replied, "According to the news just sent by Tu Shansong, these one-stars were not awarded by competing merchants, but by a group of new buyers who saw the advertisement and purchased the Fine Hammer and Enhancement Talisman."

“Why did they give it one star?”

Su Mu was very surprised and said he couldn't understand.

"Are our finely crafted hammers and strengthening charms not of good enough quality? Did they disappoint them?"

Amiya opened a forum on Sumu's mobile phone.

"They were very satisfied with the quality of the hammer, but felt that the enhancement charms were a rip-off! They bought a lot of enhancement charms, but either they didn't get the attributes they wanted, or they didn't get a critical hit, which made them feel resentful. Someone on this forum suggested that everyone go to the krypton store to give it one star, and many people responded."

"oh?"

Su Mu took the phone and first glanced at the name of the forum. It was a very famous weapon repair forum. Many weapon repairers, forgers and enthusiasts from home and abroad liked to brag and talk nonsense on this forum.

Sure enough, he saw a post with the "explosive" logo on this forum. The content was complaining that he had spent dozens of strengthening talismans, but was always dissatisfied with the enhanced attributes. He felt that the krypton shop was too deceptive and planned to give it one star.

In fact, this person didn't make any appeals, just said at the end of the post: "Does anyone want to give it one star together? I asked a friend, but the seller can't see who gave one star in the backend."

Even the person who posted this message did not expect that so many people would respond to it as soon as it was posted.

Is it true that the world has been suffering from krypton stores for a long time?

Su Mu snorted coldly: "I've been suffering from the krypton store for a long time. It's obviously their own fault. They have bad luck. Can you blame me or the krypton store for this?"

Looking again, only some of these responders were unlucky, spending a lot of power-up charms and only getting a rubbish hammer. The majority of them were just joining in the fun.

But no one expected that this matter would become bigger and bigger, with more and more people participating. Many people who had bought other items also gave it one star, and even called it five-star installment, one star at a time, which made the matter have the momentum of being a meme by the whole nation.

The silly netizens were having fun, but Sumu had a headache.

The store rating is still very important, especially since they are trying to attract new customers recently. If they allow the rating to drop, new customers will be scared away by the low rating even if they see the advertisement.

Although you can buy Krypton's products on its official website, as well as in many supermarkets, talisman shops and pharmacies, many people still prefer to buy them online. If the online store's score is low, they will help promote it, which will inevitably bring a bad influence.

For example, Amiya said that after launching three types of flying swords yesterday, the civilian version of the flying sword had originally sold well. However, today, after the store's ratings continued to decline, many people came to ask the customer service what was going on, and some even directly canceled their orders and asked for refunds.

So this matter must be resolved as soon as possible.

Su Mu thought about it and called Tu Shansong.

Now the customer service and after-sales service of the Krypton store are handled by Tushan Fox.

To be honest, the Tushan Foxes really did a good job in these jobs. The "One Star Incident" that happened today was purely force majeure. The Tushan Foxes said: It's not that our army is incompetent, it's actually the enemy who is playing tricks!

The call was connected quickly, and Tu Shansong started by apologizing three times: "I'm sorry", "It's my fault", and "I disappointed the boss".

His sincere attitude not only prevented Su Mu from getting angry, but also made him comfort him.

"Okay, don't be too depressed. This is not your fault. Who could have expected that 'five-star good rating period' would be turned into a meme? Once anything becomes a meme, many people will follow suit. Even Tushan Fox can't handle it!"

Tu Shansong immediately expressed his opinion: "Thank you for your understanding, boss! Your mind is as broad as the sea..."

Su Mu interrupted him: "Don't be too busy flattering, just do the business. Hurry up and make an announcement, saying that if you send a screenshot of the five-star review to the customer service, you will receive a red envelope."

Tu Shansong hesitated and said, "Red envelope? How much should it be? If we give too much, it won't be cost-effective for us. But if we give too little, not only will we not be able to get these people to give us five-star reviews, but it may also cause greater negative impact."

"That's right, so we don't include money."

When it comes to money, no matter how much you pack, it won’t be appropriate. Even things like discount coupons are not appropriate.

"What's in that?"

Tu Shansong was getting more and more confused. He thought, I can't just put your autographed photo in the red envelope, right? It would be strange if anyone wants it. Feili's is better...

Su Mu chuckled.

"Didn't you design a lot of weapon skins? Select some and use them as red envelopes for five-star reviews! Of course, it's all random which weapon skin you get. If you want to get a complete set of skins for a certain weapon, you have to give us more five-star reviews and place more orders... eh?"

At this point, Su Mu's eyes suddenly lit up, and he thought of a way to attract more people to spend money.

He immediately ordered: "Design an exclusive skin for each magic weapon on sale. It must be very cool and stylish. Then add a sentence in the announcement. If anyone can collect a complete set of skins, they can exchange them for an exclusive suit skin! This skin can not only bring visual enjoyment, but also improve the properties of the magic weapon to a certain extent."

I wonder if the cultivators in this world ever collected instant noodle cards when they were young? It doesn't matter if they didn't, now they can fully enjoy the fun of collecting cards.

Interest is cultivated bit by bit, so don't rush it.

Therefore, the number of skins in a set in the early stage can be smaller, such as the Four Heavenly Kings, Six Dings and Six Jias, Eight Heavenly Dragons and so on.

Later on, you can have 108 generals, 500 arhats, and a million strong army...

Well, the last few are just Su Mu's self-entertainment. Let alone the million-strong army, if he really made a skin for the 108 generals, he would probably be scolded to death.

"Okay, I'll arrange it right away."

Tu Shansong didn’t know what Su Mu was thinking, but he felt that using skins as red envelopes for positive reviews was indeed a good idea.

It doesn't cost much to make a magic weapon skin, just draw an illusion rune. Tu Shansong calculated in his mind that with the existing talisman production line in the krypton store, he could draw a lot in a day, enough to give out red envelopes.

Although many talisman masters complain that the talismans made on the production line have no soul, but speed is enough, what soul is needed? Haven’t you heard the saying: An interesting soul will bankrupt you, but a good-looking skin...

"Boss, you still have a solution!" Tu Shansong said with emotion.

He wasn't saying this to flatter, but it came from the bottom of his heart.

"Of course." Su Mu leaned back tactically, smiled and ordered: "Hurry up and do it."

"yes!"

After hanging up the phone, Tu Shansong immediately started to act according to Su Mu's instructions.

After removing the soundproofing, Su Mu looked at Tu Shan Mi Mi who was staring at him with wide eyes and asked in confusion: "Why are you staring at me like that?"

After hesitating for a while, Tushan Mimi couldn't help but say, "Boss, why do I feel like you are just like those villains in the game?"

"Can I speak? How did I become a villain? Is there a villain as handsome as me?"

Tushan Mimi really wanted to spit, but she didn’t dare... Could any big shot come and help me?

On the other hand, Tu Shansong was very efficient and quickly posted the announcement on the official website, the homepage of the krypton store, the product page, and major forums.

When people saw the announcement, they were disdainful at first: "Red envelopes for favorable comments? Haha, you want to bribe us with red envelopes? What a joke! Do we need your little money?"

Looking at the content more carefully, it turns out that it is not about giving money, but about giving magic weapon skins.

This makes people hesitate.

Because many of them know that the magic weapon skins released by the krypton shop are very beautiful and cool. After getting the skins, the appearance of the magic weapon can at least be improved to a higher level!

This is so attractive to those who love beauty.

Just when they were hesitating, posts showing off the skins of magical instruments appeared on many forums.

Seeing those magical instruments become very beautiful and cool after opening the skin effects, people were attracted and said:

"Fuck, so beautiful!"

"Is this a precision hammer? Isn't it so cool? It would be a shame not to use such a cool hammer for blacksmithing!"

"The skin of this hat is so green, I like it so much."

“These skins are awesome, I want them all.”

The crowd was fascinated by the weapon skins, and they didn't consider why someone got the right skin so quickly...

They all ran to customer service and exchanged screenshots of their five-star reviews for skin red envelopes.

And those who had just given one star all regretted it: "Fuck it, why can a bad review be changed to a good review, but a one-star review can't be changed to a five-star review? Five-star installment, we regret it!"