Chapter 216 The Mother-in-Law Who Spoils Her Daughter-in-Law (or "The Mother-in-Law Who Spoils Her Daughter-in-Law")

"Boss Song, how can we receive our bonuses?"

"Yes, how much bonus will they give out..."

Everyone was asking Song Chi questions.

Just as Song Chi was about to speak, Xiao Yu's eyes flickered, and she spoke first.

"Boss Song, you're already in dire straits, where would you get the money to pay us bonuses? You're not lying to us, are you!"

"Yeah, she's lying to us, isn't she..."

The scene, which had finally calmed down, was thrown into turmoil again.

Song Chi looked at her, and she frowned slightly, a cold light flashing in her eyes.

Xiaoyu felt guilty under her gaze and lowered her head, not daring to look at her.

For some reason, Song Chi suddenly felt that Xiao Yu was deliberately stirring things up!

But she's just an employee, what reason does she have to stir up trouble?

She thought she might be overthinking things.

Song Chi had a wad of cash in his bag, 60,000 yuan, which he had taken out to pay his aunt's salary.

She glanced at Song Yulan.

"Auntie, I'll use the cash first, and I'll get you more money later."

Song Yulan was genuinely frightened by the intensity of the protest, but since the money was originally lent to her by Song Chi, and she was kind-hearted, there was no reason not to let her use it first.

She nodded: "Okay."

Song Chi took out a large bundle of hundred-yuan bills, and everyone's eyes lit up when they saw the money!

"This cash is your reward! The money's right here, why would I lie to you?!"

Everyone fell silent.

Xiaoyu pursed her lips reluctantly.

Song Chi continued, "Regarding after-sales feedback, everyone is welcome to raise any opinions they have. Anyone whose opinion is adopted will be rewarded with five thousand!"

Upon hearing this, everyone gasped in surprise.

That's five thousand! That's equivalent to a month's salary for an average worker!

Seeing everyone eager to participate, Song Chi continued, "Now, let the meeting begin..."

Song Chi glanced at Cheng Shu again, and Cheng Shu immediately went to the meeting.

She commanded in the manner of a store manager: "Alright, everyone sit down, let's start the meeting!"

Everyone sat down quietly.

Let's all work together to find a solution to this after-sales problem.

What Song Chi didn't notice was that a hint of resentment, even a desire to sabotage, flashed in Xiao Yu's eyes. Taking advantage of the fact that no one was paying attention, she quietly slipped out...

Just as she walked out, Song Chi looked in her direction and saw her back.

Song Chi frowned, a bad feeling creeping into her heart, but she ignored her for the moment, silently keeping the person's behavior in mind.

After the meeting began, the employees offered their opinions.

Song Chi and others were busy evaluating whether the opinions could be adopted, and before they knew it, more than an hour had passed...

...

Meanwhile, Mu Yin arrived at the company.

Ye Xiu stepped forward: "President Mu, Anlisen insists on seeing you. He's been waiting for so long, and now he's throwing a tantrum..."

Mu Yin nodded: "I'll comfort him, you go and do your other work."

"Yes, Mr. Mu."

Ye Xiu turned and left.

Mu Yin walked into the conference room and saw An Lisen waiting impatiently.

Anlison was clearly angry, but for some reason, he held back his temper when he saw him.

"Mr. Mu, usually it's others waiting for me, but here I am waiting for you. You must be a very busy person..."

Mu Yin said, "Mr. Anlison, I'm sorry to have kept you waiting. We discussed the cooperation yesterday and are waiting for the team's evaluation. Why did you come to see me today?"

Anlisen smiled and said, "I'm not here for work. I want to enjoy the scenery and taste all the delicacies of China. I wonder if Mr. Mu would do me the honor of being my tour guide for a day?"

When it comes to business, even a dignified CEO like him has to entertain important customers sometimes.

Mu Yin smiled politely.

“Of course, Mr. Anrison, this way please…”

Mu Yin was out with An Lisen and didn't have time to check his phone. He was unaware that the online feedback regarding 'internet celebrity Xiao Chi's' products was escalating.

Even online, many people started to insult Song Chi!

Song Chi was unaware of these things; she was still in the meeting and had adopted many of the suggestions.

Song Chi concluded: "Thank you all very much for your suggestions. The reason for this after-sales issue is that a large number of orders were damaged, and the cause of the damage still needs to be investigated..."

The large number of customer complaints stemmed from customer service staff mistakenly believing that customers were being difficult or rude. The solution is to provide professional training for our customer service staff and have those who verbally abused or neglected customers apologize to them.

We need to handle the after-sales service as soon as possible, and everyone's suggestions can be summarized as follows...

The suggestion is to refund the original amount, remove the negative review, and then give a small gift...

There are suggestions such as calling or texting customers to express apologies, etc.

"After careful consideration, we have optimized the proposal, and the following is the optimized solution..."

This was the first time Song Chi had held such a formal meeting.

As the meeting's moderator, she did not appear nervous; on the contrary, she seemed very confident and composed. Her expression was clear, logical, and well-supported, making it easy for the audience to follow her train of thought.

She quickly found a solution for after-sales issues.

She even suggested that employees and bosses are partners in the workplace, like grasshoppers in the same boat, and only by working together can everyone face a better future.

Several employees who were initially slacking off were deeply moved by her words and began to work with renewed vigor.

Song Chi added, "Now that we've found a solution, let's split up and get to work together!"

The group divided up the tasks and set off.

Some people work as customer service representatives to apologize to customers.

Some people contact customers to return or exchange goods, and offer free gifts.

Under Song Chi's leadership, all the employees in the studio were busy with their work.

Before I knew it, two hours had passed.

Song Chi was starving; she mainly apologized to customers via voice messages, which left her with a dry throat.

Cheng Shu watched from the side, feeling extremely distressed.

She quickly poured a glass of warm water and added a little honey.

"Daughter-in-law, drink some water."

At that moment, Song Chi had just finished sending a voice message when she took the water glass that Cheng Shu handed her.

"Thank you, Mom."

As soon as she finished speaking, her stomach started rumbling.

"Chichi, are you hungry? You're pregnant, you can't go hungry. Come on, I'll take you downstairs to get something to eat."

"Mom, no need. It's not lunchtime yet. Look how busy everyone is, and they haven't eaten anything. I'm the leader, so I need to set a good example for them. I can't be lazy."

Cheng Shu was deeply moved: "Oh, my daughter-in-law, if you're short of money, you should ask my brat son for it. Why are you working so hard..."

She gazed at her, her face filled with emotion and admiration.

She really is growing to like her daughter-in-law more and more.

"Mom, my husband and I are starting a family. I can't let him always sacrifice for the family. I need to work hard too, so we can earn money for baby formula together."

"Mom, I'm fine. I'll try to finish my work first. If you're hungry, go eat first."

"Daughter-in-law, you can't go hungry like this. It breaks my heart to see you like this. Wait here, I'll go downstairs and buy you something."

Also, I bought everyone's portions; I'm treating everyone to a big meal today!

Upon hearing this, the crowd cheered.

"Wow, thank you, manager! We're really lucky to have Mr. Song with all this!"

"Manager, you're truly the best mother-in-law in the world!"

"Boss Song, we're so envious of you! I also want a mother-in-law who's like a sister to me!"

People around Song Chi could be heard expressing their envy.

Song Chi was embarrassed by Cheng Shu's concern, but a warm feeling welled up in her heart.

Everyone says that mothers-in-law are bad, but her mother-in-law is the best in the world.

Song Chi was deeply moved by his mother-in-law's words!

Cheng Shu instructed, "Stop fooling around, everyone get to work!"

She turned to buy lunch, but as soon as she reached the door, there were people dressed as chefs.

The group of people were pushing several carts filled with delicious-looking and fragrant food as they walked toward the studio.

Cheng Shu paused, "What's going on? We didn't order anything!"

Someone shouted, "Which one of you is Song Chi? Someone asked us to have you sign a contract. These are gifts that the customer specifically requested for you and the studio staff..."