Looking into everyone's sincere eyes, Lin Wanqiu was deeply moved: "Fellow villagers, the success of our food workshop today is inseparable from your hard work. I'm training you not only for the development of the food workshop, but also to ensure that you all acquire a skill so that you can earn a living wherever you go. As long as you are willing to learn and work hard, I guarantee that future management positions in the food workshop will be selected from among you, and your salaries will increase as your abilities improve!"
In the days that followed, the learning atmosphere in the food workshop grew even stronger. Every evening, the meeting room was filled with workers learning. Lin Wanqiu and Li Xiulian took turns giving lectures. Lin Wanqiu mainly explained business management and marketing knowledge, using real-world examples from the food workshop to make the dry theoretical knowledge vivid and easy to understand. Li Xiulian, on the other hand, mainly explained production processes and order processing techniques, drawing on her own practical experience to make it easier for everyone to understand and master.
Wang Jianguo was an exceptionally diligent student, always sitting in the front row during class, his notebook filled with notes. Whenever he encountered a problem he didn't understand, he would immediately consult Lin Wanqiu. Once, the temperature control of the baking machine in the workshop was unstable, causing some sesame crisps to burn. Lin Wanqiu assigned Wang Jianguo to solve this problem. He spent several days in the workshop, repeatedly adjusting the temperature, consulting materials, and even consulting with repairmen in the county town. Finally, he found the problem—the temperature controller was not sensitive enough. He suggested replacing the temperature controller and adjusting the baking time according to different products, which not only solved the problem but also improved the product pass rate. Lin Wanqiu was very pleased with this and immediately decided to put him in charge of the workshop's technical management, increasing his monthly salary by twenty yuan.
Liu Chunyan demonstrated exceptional talent in order processing and customer relations. On one occasion, a department store in the city received some damaged packaging for its jujube paste cakes due to transportation issues. The customer was dissatisfied and demanded a return and compensation. Liu Chunyan volunteered to take new jujube paste cakes to the city, sincerely apologized to the customer, explained the food workshop's quality control procedures in detail, and promised to strengthen packaging protection in the future to ensure similar problems would not occur again. Her sincerity and professionalism impressed the customer, who not only refused the return but also increased their order. Upon learning of this, Lin Wanqiu immediately put her in charge of customer relations and tasked her with training several young workers on how to communicate with customers and handle customer complaints.
Uncle Zhang also made a breakthrough in raw material procurement. Previously, he mainly sourced raw materials from the nearby market, where prices and quality were unstable. Lin Wanqiu suggested he visit the county's wholesale market to understand market conditions and establish long-term partnerships with suppliers. Following Lin Wanqiu's advice, Uncle Zhang not only found several suppliers with better cost-performance ratios but also signed long-term supply contracts, ensuring stable quality and prices for raw materials and saving the food workshop nearly ten thousand yuan in procurement costs annually. Lin Wanqiu decided to put him in charge of managing the raw material procurement department and assigned him two young procurement staff to train and familiarize them with the market, cultivating new procurement talent.
Accountant Li generously shared his years of bookkeeping experience with the young accountants. He not only taught them how to accurately record every transaction, but also how to conduct cost accounting and financial analysis, helping the food workshop better control costs and increase profits. Under his guidance, the young accountants quickly became able to handle financial work independently, and the food workshop's accounts became more standardized and clear.
As the training program progressed, more and more villagers demonstrated exceptional abilities in their respective positions, and the food workshop's management became more standardized and efficient. Order processing became more timely, product quality more stable, and customer satisfaction continuously improved. Lin Wanqiu watched all this with great satisfaction—she knew her efforts had not been in vain. These villagers had not only become the core backbone of the food workshop but had also helped more villagers find employment and become wealthy. This was her original intention in establishing the food workshop.
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