Just like advertisements on many platforms, TV startup ads are also a huge profit point!
Don’t think that this is just an advertisement and how much money can it make.
All you need to know is that if consumers have very strong reactions but the manufacturer refuses to change something, then there is no doubt that they are making huge profits.
It's so big that they think they don't need to care about consumers.
Even if this is an infringement, even if it is illegal.
Otherwise, there will be people who will do business that will get them killed, but no one will do business that will lose them money. This is an unchanging truth.
There was indeed a case where a provincial consumer protection committee issued a document to rectify the situation, but the consumer protection committee is just a consumer protection committee after all and does not have any substantive power.
Such huge benefits must not be given up.
The company now receives so many similar calls that it has already developed a clear set of scripts.
"Sir, could you please tell me the model of your TV?"
Zhou Yi quickly told the model of the TV. He always came prepared when he called customer service.
"What's your name?"
"My last name is Huo, Huo Pengfei!"
Zhang Jing said, "Okay, Mr. Huo, let me explain to you that this startup ad is actually content filler."
"Because our smart TVs take time to boot up and buffer content, if there are no ads, you won't be able to watch the show during this time."
“So for now, we’re using ads to fill the gap, so you can browse while you’re waiting…”
Zhou Yi was not surprised by the irrelevant explanation from the other side.
The customer service attitude is generally good, so you don’t have to worry, even if it is outsourced customer service.
But they just won't solve the problem.
You said you wanted to buy a melon, and he said I'm a melon seller and I can't sell you a greenhorn...
It's the same here. Zhou Yi said he wanted to turn off the ads, and then they gave you a lot of explanations as to why these ads existed.
But from the perspective of consumers, we just want you to shut this down, why are you talking nonsense!
"Please wait a moment. I want to turn off the startup advertisement. I would rather see your logo when the computer starts up than watch advertisements. Is that clear?" Zhou Yi said directly.
Zhang Jing continued smiling. "Mr. Huo, I understand what you mean. However, according to our company's current regulations, only some older models have the ad-disabling function, and it's quite troublesome to implement."
"I think you just need to wait. After all, it's only thirty seconds, and you can skip the last five seconds..."
Zhou Yi had to interrupt the other party again: "So you mean, there is no way to turn off the startup ads on my TV, right?"
"You have violated my rights by doing this. (This chapter is not yet finished!)
This is a good thing!
Does Lee know?"
Zhang Jing curled her lips. Another one talking about law.
But seriously, ever since that Ayi started posting those serious videos online, many people who call customer service now start talking about the law first.
Saying that you have infringed upon their rights or something like that.
In Zhang Jing's opinion, this is just funny. If you want to talk about the law, you can just go to court. Why bother contacting customer service?
However, she still said, "Mr. Huo, this can't be considered infringement. Look at those apps on mobile phones, they all have splash screen ads. If you say that, then it's infringement, right?"
"That's not the case..."
"So I want to confirm one last time, you are sure you don't want to close it, right?" Zhou Yi finally lost his patience and asked directly.
"Our staff will need to determine this based on the model. Please wait and we will notify you once we have the results."
Zhou Yi didn't say anything else and just hung up. I used to believe those customer service representatives, and every time I waited, there was no result.
First update @
But now we can only wait.
Zhang Jing felt a little helpless when she heard the dead tone on the phone, but she still reported it according to the regulations.
Anyway, whether this kind of thing can be solved depends on the situation.
If the situation gets really serious, the company might actually be shut down. If you just want to call customer service to complain, then go ahead and file a complaint.
Isn't that the role of customer service?
In this regard, large companies and small shops are the same, and distribution is based on noise.
The black guy was really put in jail. Prisons in China are not like those in foreign countries. Those criminals in foreign countries can even exercise in prison.
Don’t even think about it in China, but I guess black guys can learn to be good tailors, because many people nowadays don’t know how to operate a sewing machine!
A few days passed in a flash.
Videos about black dudes have been made.
Sitting in front of the computer, Zhou Yi began his dubbing.
"Hello everyone, I'm your old friend Ayi. I'm being forced to fight back again. I really don't like people going to jail, but there are always people who fly to it like moths to a flame, and I can't do anything about it."
"The cause of the incident is very simple. Look here, I was eating, and the foreigner behind me kept pushing me..."
Zhou Yi mainly talked about the situation of the conflict, so that everyone would understand that there were reasons why he sued Han Juan and those who slandered and insulted him online.
It’s not that Zhou Yi likes to yell, but that people just don’t listen to him when he’s talked to.
"Look, they didn't listen, and this woman even said I felt crowded and should go to the less crowded area next to me because the other person was a foreigner."
"So we started arguing, and then my camera was pulled down and taken away by the other party."
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