"The sanitation is not good or the service is not up to par. You saw the ruling a few days ago. These things are all false. Even if you sue, it will be difficult to deal with them!"
Manager Xue sighed when he heard this. He knew what the other party was talking about.
Some time ago, the property service in another community in Jingzhou City was so poor that many owners' homes were burglarized. The security system seemed to be turned off, the public facilities were poorly maintained, and a large number of house numbers had fallen off.
There are very few cleaning staff, which is totally incompatible with the community and many other problems.
The owners of that community even hired a third-party property service assessment company to conduct an assessment, and five out of ten items failed.
Not to mention the cost of litigation, the assessment fee alone is quite expensive.
Many people don’t know about this lawsuit, but it has caused a significant impact in their property management company circle.
The verdict showed that the owners' demands, such as requiring the property company to improve service quality and assume liability for breach of contract due to previous service quality not meeting requirements, were all rejected.
The reason is very simple. There is no fixed standard for what constitutes qualified service quality.
The property service contract will not specify in detail the level to which a certain service must be provided.
So not surprisingly, I lost the case.
Therefore, Manager Xu is not worried at all now.
But he also said: "Just a few days, let him know that when living in the community, don't always go against the property management. We gave him the elevator card for free. We are so polite to him, what else do you want!"
Manager Xue was helpless. If this guy was not sent by the head office, he would have started to scold him long ago.
Old Xue has nothing to do and always looks for trouble. He feels that sooner or later he will be in trouble because of these people.
The phone rang. After picking it up and talking for a few minutes, Manager Xue said, "Don't cut off the power! The power company has come to check. It's the 21st century, and you're still cutting off the power!"
…………
Bang bang bang!
"Hey, Xiao Zhou, why are you here? Didn't you say there was a power outage at home?" Grandma Liu opened the door and looked at Zhou Yi and smiled, "Why are you bringing things again? You kid, you only know how to waste money."
Zhou Yi put down the things in his hand and said with a smile: "After calling the power company, the power came back. It's okay. By the way, Grandma Liu, I have a question for you. When did you pay the property management fee in the past?"
"Property fees?" Grandma Liu thought for a moment and said, "Communities charge annually, and we usually pay them when the due date is almost up."
"Has the property management company issued any invoices to you over the years?"
This was the solution Zhou Yi asked Mr. Fang for after he just returned home.
According to Mr. Fang, he had not thought about this originally, because any formal company would know the importance of issuing invoices.
After all, they are not those small restaurants on the street. Most of those small restaurants pay a fixed tax and have some invoices, but sometimes they tell you that there are no invoices this month, and that is really possible.
But the property management is different. For example, in a community like Yuefu Community, the property management fee for each household is between 1,800 and 2,000 yuan a year, calculated based on the area. In addition, those who own a car have to pay parking space management fees.
So to be honest, the fees collected every year are indeed quite high, and invoices must be issued.
Therefore, Fang Dazhuang just asked Zhou Yi to ask first. If the other party really didn't issue an invoice, then it would be interesting...
"Invoice..." Grandma Liu thought for a moment and said, "Wait a minute, Xiao Zhou. I remember I keep the small piece of paper that the property management company gives me every year. Let me take it out and show it to you."
This is also the habit of many elderly people, even those who cannot read. They don’t know what is useful and what is useless, so they will put all the pieces of paper neatly.
That's what Grandma Liu did. She took out a very old iron box and opened it. Inside was a stack of papers, carefully clamped with clips, very neatly arranged.
"Xiao Zhou, take a look. These are all given by the property management."
Zhou Yi took it and looked at it. There were six of them, but they were all receipts, no invoices.
"Grandma Liu, do you remember that someone in our community had a dispute with the property management company over the issuance of invoices?" Zhou Yi asked again.
Grandma Liu thought carefully for a long time before saying, "I remember now. It seems like three years ago, a neighbor mentioned in the group chat that the property management company had not issued an invoice. They chatted for a while at the time, but I don't know what happened next."
"Look at the group. There are building numbers before their names. This should be Uncle Qi from Building 8."
After finding out the situation from Grandma Liu, Zhou Yi went directly to Building 8 and soon found Uncle Qi's house.
Knocked on the door.
Uncle Qi in the house was concentrating on listening to opera, which was his only hobby. When he heard the knock on the door, he got up to open it. When he saw it, he immediately laughed: "Hey, young man, how did you find my house?"
Zhou Yi was also a little surprised when he saw it. This Uncle Qi was the uncle who stood up and accused Xia Shuqin yesterday.
"It's you, Mr. Qi. What a coincidence! I have something to ask you, Mr. Qi."
"Come in if you have anything to say. Come in and sit down first. I'll go wash some fruit for you."
These old people are so enthusiastic, and sometimes their enthusiasm is so overwhelming that you can’t bear it.
Zhou Yi hurriedly said, "Don't worry about it, Uncle Qi, I want to ask you something."
Zhou Yi then asked about the fact that the property management of the residential complex had not issued invoices before. Uncle Qi smiled and said, "Oh, that's it. I did mention that before."
"Before I retired, I worked as a clerk. That time, I paid the property management fee out of habit. I casually asked them to issue an invoice, but they said it would take two days. I thought it was normal and went home."
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