I looked at it carefully for a long time, and then gave up. I decided to ask customer service.
The customer service of Qiyi platform is not easy to find. Once you find it, you have to queue up and it takes a while before it is your turn.
"What's going on here? You can't even pay for advanced on-demand streaming, right? I can't even spend the money I want to spend?"
After I described the problem, probably because he wanted to make a purchase, he replied very quickly this time.
"I'm sorry, dear. The paid advance on-demand service on our Qiyi platform must be watched in order. I just noticed that you have watched the ninth episode, right? If you need the paid advance on-demand service next, you need to start the tenth episode. You can't skip and pay!"
What the hell? Zhou Yi was stunned again.
"No, so with this so-called paid advance on-demand streaming service, I have to buy all the previous episodes before I can watch the rest?"
"Yes, dear."
It was very neat and tidy, but it made Zhou feel even more uncomfortable.
"That's not right. This TV series has dozens of episodes. How can I pay for advance on-demand streaming and have to watch it in order? Who made that rule? Isn't this a bully clause? I can't even choose."
"Dear, please calm down for a moment. This is indeed in the terms and conditions. It's not an unfair clause. It's because the show is currently a hit, and we did this at the request of the copyright holder."
The customer service’s answer was still very polite and courteous, but the problem remained the same.
This means that if Mr. Zhou wants to watch the ending of this TV series today, he has to pay to watch the first few dozen episodes in advance!
Zhou Yi is no longer the rookie Zhou he used to be. After experiencing so many consumer rights protection cases, he still has some common sense.
"Don't talk to me about anything else. Let's get this straight. Your Gold Member promotion said you could pay for early access. I signed up for membership, and now you're telling me I have to pay for advanced on-demand access to the following content!"
"I've tolerated this for now, but now you're telling me I can't choose for myself. This is definitely an unfair clause, right? We consumers don't even have this right to choose."
"I'm so sorry, dear."
It's over. Zhou Yi now discovered that the members of the Qiyi platform are very polite. No matter what you say, even if you start to scold them, they will only say one thing: I'm sorry, dear.
Finally, perhaps unable to bear it any longer after hearing what Zhou Yi said, the customer service said that they had reported the relevant issues and that a platform customer service representative would contact him within five working days.
Well, it’s the same routine, but this time Zhou won’t just wait there foolishly.
Give up your fantasies and prepare to fight. This guy's tactics are so deep that they can almost compete with someone else's.
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