No expense is too small, especially special expenses like check-out fees.
Every transaction needs to be reviewed.
The first thing I do after work every day is deal with emails.
It needs to be made clear here that many companies have requirements that the materials that need to be reported must be sent by email.
Instead of sending WeChat.
The reason is very simple, as mentioned countless times before, everything leaves a trace!
The contents of WeChat chat records cannot be fully used as evidence and require a series of verification.
But emails are different. Emails, when taken alone, are complete evidence!
Besides, the email doesn't exist, so you can just pretend you didn't see it.
I opened one email after another to process them, and at this moment, a new email was seen.
“Is the company being sued?”
I opened the email and saw a copy of the indictment, material evidence, and a court summons. The company was really being sued!
What’s going on? Why is there a lawsuit out of nowhere?
After carefully reading the copy of the indictment twice, Liu Yun suddenly remembered that she seemed to have heard someone talk about this some time ago.
Someone booked a hotel on an app, but when he got the invoice in the physical store, he found that the price was cheaper than online.
So I asked customer service for the check-out fee.
According to the process, this is the final review, but it has not been reported to me yet, so it must have been rejected by the next review.
Why are you suing now?
Liu Yun flipped through her previous work log, then picked up the phone and said, "Ask Li Shengmei to come to my office."
Other customer service staff are outsourced, but senior customer service supervisors like Li Shengmei are formal employees of the company.
Ten minutes later, there was a knock on the office door.
"Mr. Liu, are you looking for me?" Li Shengmei walked into the office and asked with some caution.
"Come here, take a look at this, and explain to me what's going on and why your customer service department can't even handle something like this!"
Liu Yun pointed to her computer.
What happened again? Li Shengmei came over, looked at the materials on the computer, and was stunned!
"Boss Liu, this Zhou Yi actually filed a lawsuit?"
Li Shengmei really couldn't react now. How could it be possible? How could he really sue?
We have encountered such situations countless times in the past, and none of those who clamored to sue actually did so!
That's why she could say, "Go wherever you fall in love with."
She really didn't expect that the other party would actually sue!
"Mr. Liu, I really didn't expect this. The room rate for that night was only a little over 300 yuan. And just for a little over 300 yuan, he wants to sue our company?"
This was something Li Shengmei could never have imagined.
Because everyone knows that you have to consider the cost when doing anything. If the cost is greater than the benefit, then basically everyone will give up.
The same is true for lawsuits. If someone owes you 100,000 yuan, you seem to have the motivation to sue.
But if someone owes you a hundred dollars, would you sue for the money?
According to Li Shengmei's idea, this really doesn't need to be considered. She is not stupid enough to spend thousands of dollars on a lawsuit just for a hundred dollars.
And now, this is happening, and it is happening right in front of me!
Liu Yun's face darkened and she asked, "Is this how you do customer service?"
"Contact the other party and tell them it was a misunderstanding. The check-out fee issue has been delayed because of the ongoing process. As long as he withdraws the lawsuit, we can refund it now!"
Huh? This...
Li Shengmei was a little hesitant. She had just told that person that she could go wherever he fell in love with.
There's no way, it's already been said that way, they've already said they'll meet in court, and it feels okay for Li Shengmei to say that.
But I didn't expect that Mr. Liu would ask me to respond.
As if she had seen through Li Shengmei's thoughts, Liu Yun's face suddenly darkened and she asked, "What's wrong? You don't want to?"
"It's okay if you don't want to. The company can just replace him with a senior customer service manager."
Hearing this, Li Shengmei immediately became anxious: "Mr. Liu, no problem, I have no problem at all."
"Well, go ahead. I hope to hear the news of the other party withdrawing the lawsuit this afternoon."
Li Shengmei sighed and walked out of the office with a hint of helplessness on her delicate face. She thought this matter was over.
Unexpectedly...this guy named Zhou Yi is really stupid!
But the words still need to be said.
Returning to her workstation, Li Shengmei found her previous phone number and dialed it.
In Jingzhou, Zhou Yi was chatting with General Manager Quan about the lottery in the company, and the data collection was a great success!
It was a real success, with enthusiastic participation from across the company.
There is no way. Mr. Zhou never makes empty promises. He just puts the cake into everyone's mouth. Who wouldn't want to work for a boss like him?
But Zhou Yi was also a little worried. He originally planned to collect data from the company, but he didn't expect that the big guys in the company would be so proactive.
Even Ah Huang and Xiao Lan are starting to collect Xiao Di's data.
There is no need, there is really no need. Zhou Yi is not a bad person. He just wants to say to the Degree Company, why!
But what can I say? Everyone has done it, and if you don’t give some incentives, that won’t be good, so Zhou can only accept it.
Even if the prizes for the lottery are doubled, the system will pay for it anyway.
"Mr. Zhou, it's settled then. This Friday, you don't have to work this afternoon and can just hold the event."
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