Zhang Benyuan, who worked at the company, was primarily responsible for the agency store. Another partner was responsible for government relations and new real estate development, and another was responsible for mortgages. This morning, he notified the branch manager, the real estate agency manager, and the mortgage manager to come to the company for a meeting at 7 p.m.
At the meeting, Zhang Benyuan told everyone, "At the Hongpailou branch, one of their staff members recently found a suitable property for a client and closed the deal that same day. I'm not saying this to criticize their efficiency; I believe other branches can do the same. What I want to talk about today is that the client gave this staff member very high praise. The service was excellent, professional, and enthusiastic. Most importantly, she thoughtfully prepared a pack of new shoe covers after the delivery of the property. This small gesture was highly praised by the client and left a lasting impression. If they are looking to buy a property in the future, they might contact her again."
This demonstrates that this clerk is empathetic and meticulous in everything he does. Today's meeting was primarily focused on future strategic approaches. Competition in the market is fierce, and with an increasing number of graduates, there are more and more opportunities for renting, selling, and buying properties.
Furthermore, if you only post fake listings online, you'll only lose customers. Starting today, all of our Yuanchuan Aijia Real Estate stores will require genuine listings on their online platforms. This will ensure a positive reputation, and people will trust us first when they mention real estate. We'll discuss the specific plan later. We must also cultivate a good relationship with the property management security. As the saying goes, it's easier to deal with the devil than the devil. For example, Xia Tianjia can send mineral water to the property management. Once you've established good relationships, they'll naturally share any news. Stores should always have paper cups, umbrellas, and candies available. We can also offer heartwarming gestures like helping passersby print documents, making people feel like this is their second home. All funding applications should be submitted accordingly.
We will also implement strict regulations, prohibiting order grabbing, and ensuring all agency fees are transparent. Furthermore, with the store's expansion, we'll be adding district managers, with increased salaries and authority. Internal competition will begin before the end of this month, with the most capable candidates taking the top positions. The store's regulations will include more than just fines; they will also include incentives. All fines collected will be used to reward agents, with no other purpose. This will further motivate agents to strive for outstanding performance. I've already discussed team building and regional operations expenses with the other two CEOs, and these will be allocated proportionally based on the previous month's regional performance.
"We must also work hard to train new people and reserve deputy store managers, and our salaries will also increase. In addition, we will organize learning and training sessions from time to time, and high-performing employees will share their experiences, of course with paid rewards. We will also invite university professors in feng shui, psychology, and interior design to teach everyone. Only when we become all-rounders can you proudly tell others that you are a professional real estate expert.
Mr. Chen, Mr. Wang, and I are also expanding into new projects. We will establish Southwest Yuanchuan Construction Company and begin taking on new projects. We will also be renting out some resettlement housing in the North District long-term, renovating it and renting it out. This will be a major highlight for our company, meaning we can also take on projects requiring new renovations or renovating existing properties, another key performance benefit. Mr. Chen will explain this in detail later.
In addition, the salary and reward system for store employees will be communicated to you by HR later. Our goal is to satisfy our customers and let you earn money at Yuanchuan Aijia Real Estate...”
After hearing this series of news, all the store managers were very excited and were thinking about how to stand out from the internal recruitment and become regional managers.
Everyone responded positively, worked hard to train new people, and reserve deputy store managers, looking forward to higher salaries.
They also look forward to irregular learning and training, and are eager to gain valuable experience from high-performing individuals.
The arrival of Feng Shui experts, psychology university teachers, and decoration design teachers will open a new door of knowledge for them, allowing them to move towards becoming all-round real estate experts.
The new projects Zhang Benyuan, CEOs Chen, and CEO Wang are developing are even more exciting. The long-term rental of resettlement housing, along with the establishment of a new renovation, maintenance, and rental department, are undoubtedly another highlight of the company.
At this time, the HR department walked into the meeting room and discussed the salary and reward system for the store staff in detail.
Determination and confidence shone in everyone's eyes. They knew that only by satisfying their customers could they realize their own value on this stage and earn rich rewards...
In the days that followed, each store manager led their team to proactive action. They reached out to the community and established strong partnerships with property management and security. Using online platforms, they published authentic and reliable listings, attracting numerous customers.
Training and study are also in full swing, and the professionalism of brokers is constantly improving. A new renovation, maintenance, and rental department has rapidly emerged, providing clients with even better service. Zhenglian Yuanda's reputation is growing, with clients praising their professionalism and integrity.
After the meeting, Zhang Benyuan left the company and slowly drove past Wangfujing Department Store before parking at the mall. As he entered the first floor, his eyes were immediately drawn to the Coach counter. Although he knew little about the brand, the exquisite displays and unique design style gave him an instinctive sense of its influence.
The clerk came up to him warmly and carefully recommended several bags suitable for young girls based on his needs.
The light khaki Boston handbag exudes elegance and intellectuality; the Hutton series' monogram classic chain crossbody bag is fashionable yet classic; and the Beat saddle bag is full of personality and playfulness.
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