"She probably wanted us to bargain... so she initially quoted a higher price, that way there would be room for negotiation," Su Yueya said.
"Bargaining?" Qiao Xin was truly convinced. This mother-in-law and daughter-in-law kept opening her eyes. "Do you really think this is shopping? Sister, you're too kind-hearted. You even reminded them to ask the hospital for money. Let them bargain with the hospital. I want to see if they can give her five thousand!"
“I’m not being kind-hearted. It was a medical accident to transfuse the wrong blood. The hospital should compensate us, both morally and logically. I just don’t want to be bothered by them…” Su Yueya shook her head repeatedly.
Liu Daju and Song Yunyun's actions have seriously affected their normal lives.
This is something Su Yueya cannot tolerate.
As for the hospital's compromise and suspension, it was within Su Yueya's expectations. After all, her actions of holding up a flag expressing her grievances at the hospital entrance these past two days had severely damaged the hospital's reputation.
“I just find it ridiculous,” Qiao Xinruo said sarcastically.
As for what to do next, whether to wait for the suspension to end or something else... the two sisters plan to go back and rest for a while before deciding.
"Mom, we didn't get it." Song Yunyun said to Liu Daju dejectedly.
"What? They've all been suspended, and they still dare not give them compensation?" Liu Daju was immediately displeased upon hearing this.
I thought getting the five thousand yuan was a sure thing.
“Yes, I said I would make a scene until they were fired if they didn’t pay compensation, but they didn’t seem afraid…” Song Yunyun couldn’t figure it out, so she repeated what Su Yueya had said to Liu Daju.
"That's right!" Liu Daju slapped her thigh excitedly. "She's right, we can ask the hospital for this compensation! Think about it, those two doctors aren't afraid, but the hospital is. Otherwise, why would the hospital suspend them after we made a scene?"
"This shows that the hospital is also afraid of any negative impact, so we should go and make a scene at the hospital!"
After considering it all, everything became clear!
"Mom, let's hurry up!" Song Yunyun urged.
The reason they've become so notorious for causing trouble is that they treat making trouble for personal gain as a career.
While Zheng Haiyang is still in the ICU and they have some free time, they need to get the compensation settled as soon as possible.
So, the mother-in-law and daughter-in-law went directly to the hospital's administration building to find the leaders!
High-ranking leaders are definitely not easy to meet.
The person who ultimately handled this matter was the director of the medical department.
This is different from causing trouble at the doctor's office. With just one word from the leader, the security department will respond immediately. So it's not so easy for the mother-in-law and daughter-in-law to throw a tantrum. The old tricks of crying and making a scene won't work anymore.
"No matter what, my son is still in the ICU, and your hospital has to be responsible for all his medical expenses!" Liu Daju demanded.
The head of the medical department immediately agreed, since the cost of treating the wounded soldiers was originally covered by the military, and Zheng Haiyang did not need to pay for it himself.
"Besides that, you also have to compensate my husband. My husband was already badly injured, and now because of the mistakes of your hospital's doctors, his injuries have become even more serious and he has to be sent for emergency treatment. You have to compensate him!" Song Yunyun said, her attitude very forceful.
"Of course, the hospital will provide compensation as appropriate..." the head of the medical department said.
As expected of a seasoned veteran, the director has handled all sorts of disputes and is extremely experienced and emotionally stable.
No matter what the other party's attitude is, or how unreasonable their demands are, they can remain calm and composed.
"As for the amount of compensation..." The director was about to get to the numbers.
“Five thousand!” Song Yunyun held up five fingers again.
The head of the medical department simply smiled faintly.
"Comrade, from the very beginning, the hospital has made its intentions very clear: we are willing to compensate, but we can only agree to compensation within a reasonable range."
"What do you mean? Do you think it's unreasonable for me to ask for five thousand?" Song Yunyun slammed her hand on the table and stood up.
The director didn't even blink, still smiling, picked up the teacup in front of him, skimmed off the tea foam, took a sip of the scalding hot tea, and smacked his lips.
It was as if Song Yunyun was just patting cotton, without posing any threat to him.
“Otherwise what? Five thousand can buy two apartments in Beijing,” the director said.
“You—” Song Yunyun was speechless after being rebuked.
Anyway, with the security personnel there and both family members being women, the director had no qualms about handling the situation.
There's a bottom line for the compensation amount. If you can accept it, then accept it. If you can't accept it, then let the family members make a fuss. But it's absolutely impossible for them to demand whatever amount they want.
"Comrades, the hospital does bear responsibility for the serious blunder that occurred during Zheng Haiyang's surgery, and the hospital is willing to compensate you. However, the key issue in this medical accident is the illegal behavior of Jiang Xinjia, who violated medical ethics. She is the person primarily responsible for the accident."
“Hospitals have rules and regulations for doing things. There are reference standards for what level of accident and how much compensation to pay. It’s not a matter of just one person’s word. The police have also intervened in this matter. If you feel that your demand for 5,000 yuan in compensation is reasonable and legal, and the hospital does not meet your demand, you can also ask the court to intervene.”
The head of the medical department spoke calmly and composedly, a stark contrast to Song Yunyun's desperate and furious reaction of slamming her fist on the table and glaring at her.
"Oh my god, this is outrageous!" Liu Daju exclaimed upon hearing that the court was involved, which would cost money!
She immediately sat down on the ground and started crying again.
The director quickly gave a signal to the security personnel, and several security guards stepped forward, grabbed Liu Daju, and dragged her out of the office.
"Comrade, this is an office setting. If you are willing to sit down and discuss this calmly, we can talk things out peacefully. But if you are thinking of throwing a tantrum and trying to extort money, then the hospital will not play along," the director said righteously. "If you are still being unreasonable, I will have to call the police."
While wailing and lamenting, Liu Daju exchanged glances with her daughter-in-law.
It seems... this time, getting compensation won't be so easy!
"Director, are you saying you don't want to pay compensation?" Song Yunyun asked, stopping the security guards who were about to drag Liu Daju out. "The hospital doesn't want to take responsibility for this medical malpractice?"
"You can't just say things like that! I made it very clear from the beginning that the hospital is willing to provide compensation, but—"
The director looked at the mother-in-law and daughter-in-law; they were no longer crying or making a fuss.
"However, we only accept reasonable amounts."
Song Yunyun: "..."
The implication was that they felt the compensation of five thousand was unreasonable and they would not give it.
To successfully file a claim, the amount must be reduced.
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