Chapter 66 Requests When patients start making requests
Since Ye Xuan had already figured out the treatment methods and basic efficacy of traditional Chinese medicine in the clinic, he felt much more relaxed when he was treating patients in the search and arrest team. Apart from observing the patients' reactions and taking some notes, there was nothing else to do.
To put it simply, it doesn't require any brainpower and you can just complete it like daily tasks.
This kind of content without much challenge may not be good enough in this story-based game, but as a connection and break between game plots, it is actually a good experience.
This technique is not uncommon in game design. After all, players cannot stay tense all the time and still need to relax appropriately.
Although it is boring to repeat the daily tasks, the sense of accomplishment of completing the tasks little by little every day and reaching a good ending is also very good.
And only when players do the same thing every day will they feel more integrated into this virtual world, as if they really work and live here.
Ye Xuan is not a player. He clearly understands that he is a real NPC and a player of a game character.
But sometimes, he seems to be that role. He is the front desk, he is the priest, and he is also the Chinese medicine practitioner.
In other words, "Dream Travel" makes people feel extremely involved, and the environment is real and does not deviate from the play, unless there is no acting skills.
Unfortunately, he really doesn't have any "acting skills".
Everything in the treatment room was in such order. Ye Xing paced back and forth between the neatly arranged recliners, looking as if he was inspecting the work.
Is this what it feels like to be a leader?
"Senior, this is today's data, please take a look." Xiao Qin brought the observation records and various physical examination values. Although Ye Xing didn't understand them very well, the "Confirm" button at the end showed that there was no problem with the data.
"Okay," Ye Xuan nodded, "Xiao Qin, you did a great job."
The player's daily tasks are not much different from his own, except that there is an additional task of data sorting, but it is not as easy as it seems.
Ye Xuan was passing by the planning department one day and happened to hear a few people inside discussing how to make a puzzle game in this area, such as mixing interference items into dozens of data and asking players to memorize them in a short period of time, and finally calculating the average value or something.
He wanted to go in and say that this was not an intelligence competition show and there was no need to do this, but he was not familiar with the planners, so he gave up the idea.
Now it seems...is this design still part of daily tasks?
That's too unusual.
NPC's tasks are inherently mechanical. Apart from the fact that he is a real NPC and requires more on-the-spot reactions, the rest of the daily routine can be completed with your eyes closed.
It’s great to have such a good opportunity to slack off while working!
After a few days of treatment, the patients basically regained their consciousness and language ability. Once they could think and speak, they made more requests.
Even though they hadn't paid the medical bills, some people thought they could instruct the medical staff to do this and that at will. They asked for sugar to be added to the medicine if they thought it was too bitter, and they asked for dishes if they couldn't get used to the food in the cafeteria. They were even more arrogant than when Ye Xuan first came to the search team.
Ye Xuan naturally did not tolerate such behavior, but after listening to him talk about the so-called "doctor's benevolence" a hundred or eighty times, Xiao Qin not only improved his attitude towards patients, but also became easier to talk to.
As long as Xiao Qin can do it, he will usually choose to meet the patient's more reasonable requests.
His workload was already quite heavy, and he looked exhausted having to do all these tedious tasks himself.
At first, Ye Xing didn't intend to intervene, but as the situation escalated and the patient's demands became more and more excessive, he couldn't stand it anymore.
"This is a treatment room, not a resort hotel." When a patient called Xiao Qin over, Ye Xing walked over first. "The conditions for treatment are not very good, so don't complain. Although you can't leave if you don't want to be treated, as long as you stay here for one day, I have the final say."
"What do you mean?" The patient looked up at him unconvinced, "Why do you have the final say? Why?"
Ye Xing smiled coldly: "I will decide how many injections you will receive today, where to inject, and how hard to inject."
He turned to the boy and said, "Xiao Qin, this patient is under my care. You don't have to bother with him anymore. I will take care of all his acupuncture treatments."
Xiao Qin agreed immediately and turned to do other things.
"Hey, what's your attitude?" The patient was anxious, obviously frightened by Ye Xuan's threat, "This is what you do in the service industry--"
Ye Xing interrupted the other party's words: "I don't think that voluntary medical treatment of you can be regarded as a 'service industry'. After all, you didn't pay me for the service. If it weren't for me and that child, I'm afraid you would still be detained in the detention center. Do you understand?"
The patient was stunned and opened his mouth but didn't know how to refute.
"You are not in the VIP ward of a private hospital now, and we are not obligated to provide 'services' other than treatment. All infected people are currently a potential threat to social security. Our primary goal is to cure you, not to feed you. From now on, each person can take one small piece of rock sugar at most when taking medicine, and you are not allowed to add snacks or order extra food to the three scheduled meals a day. Did you hear me clearly?" Ye Xuan raised his voice intentionally. He was not talking to one person, but to all the patients and to remind Xiao Qin.
They are doctors, and their mission is to heal, not to do trivial chores that even caregivers cannot do.
Their only responsibility towards patients is to treat them. It is the doctor's duty to cure the patients.
After hearing what Ye Xing said, the patients didn't know what to say. After all, they were indeed getting free food and drink here, as well as treatment - no one had ever mentioned the medical expenses to them before, and they were unwilling to bring it up on their own initiative.
In this situation, free treatment seemed natural to them, but they didn’t expect the doctor to say it directly, which was very boring.
They think of themselves as patients, and patients should have some privileges or something, especially since they did not contract the disease themselves and they are all victims.
But what they didn't expect was that this Chinese medicine doctor was very protective of his own child. If he ordered the child to do more things, the other party would have to intervene.
A few patients complained quietly, but then shut up when they turned to look at the row of acupuncture bags hanging on the wall.
In a sense, their lives were in the hands of this doctor. If they angered him and a medical accident occurred...
Ye Xing watched the patient gradually swallow his dissatisfaction, clapped his hands in satisfaction, and asked the pharmacist to bring the freshly cooled medicine: "You can take sugar after taking the medicine, but I said before that it is 'at most'. From now on, the number of candies issued is limited to five per day. Whether you can get one will depend on your performance."
Two or three patients wanted to say something, but when they thought of the "performance score" and the medicine that was too bitter to swallow, they chose to remain silent.
"The treatment room is monitored in real time, and the pharmacists will also record your performance and physical condition. People who are not suitable for consuming sugar are naturally not eligible." Ye Xuan glanced at a person who had high blood sugar but was eager to try. "Although we use traditional Chinese medicine, the physical examination data is similar to what you usually do in the hospital. The values are transparent enough, so don't say you don't understand."
The patients didn't think he was joking, and the pharmacist just gave each person a corresponding physical examination report, proving that the doctor's words were not random.
Ye Xuan believes that patients still need to be aware of their own physical conditions, and physical examinations can help dispel some of their concerns.
The data is in charge of Xiao Qin. His many years of scientific research experience make him very adept at this and also makes Yang Xing feel relieved.
It is still unclear whether the patients can understand it, but I also feel that this form is necessary so that they can show the humanity of their treatment and not hide things from the patients.
Patients now do not fully trust them, and their main trust is even based on the search team rather than their efficacy.
"Um...doctor?" An older patient raised his hand hesitantly and asked Ye Xuan, "Can I be transferred to another hospital?"
Ye Xuan thought about it. First of all, this place is not a hospital. Secondly, there is only one hospital in this city, and it cannot be transferred out during the lockdown. So isn't the only one left the Linshi Research Institute?
Ye Xuan also hesitated. He looked at the patient's sincere eyes, and then at the crowded ward. Although the environment was much better than that of the detention center, it was certainly not as good as that of a hospital.
But no matter what, he can't just rush to deliver performance to his competitors. What should he do?
It would be a bit inhumane for him to reject it directly.
He might as well pretend he didn't hear it. It wouldn't be reasonable to just leave it alone.
It was impossible for him to agree, but he was undecided on how to respond. The other party was much older than him, and out of the traditional virtue of respecting the old and loving the young, he should not be too ruthless.
Ye Xuan called Xiao Qin over and briefly told him his thoughts. Xiao Qin's popularity among patients has improved a lot in the past few days, so it might be more effective if he came forward.
Xiao Qin obediently followed his senior's instructions and had a conversation with the patient. He put down all the airs he had been holding in the research institute, and it seemed that his edges had been smoothed out by life.
"Okay, okay, you said the treatment here is better, but I haven't been there, so I'll just believe it for now." The patient sighed and looked helpless, "But the back of this chair is too uncomfortable, can it be changed?"
Xiao Qin cast a pleading look at his senior. It seemed that this patient was not so easy to deal with.
Ye Xuan walked over and said in a slightly softer tone, "Sorry, the venue is not big enough and the funds are limited. The chairs cannot be changed. The most we can do is add a cushion. Is that ok?"
"Well, that's fine." When Ye Xuan first heard it, he thought the other party recognized him and was shocked. Later, he reacted and realized that he was overthinking.
Before starting treatment, Ye Xing had never thought about how to get along with the patients. Before, he didn't have to have much contact with patients at the research institute, and he only had to worry about one patient at the clinic. But now the situation is more complicated and the patients are more troublesome.
It turns out that treatment is not just as simple as curing the disease.
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