Chapter 111: Interview
Shen Lingning knew that it was useless to reason with such an unreasonable person.
A head-on confrontation would only make things difficult for the godmother and give her a reputation for bullying military families.
Her mind raced, her eyes swept over the piece of cheap soap on the ground, and a bold plan instantly took shape.
She suddenly sighed and raised her voice to make sure everyone around her could hear: "Mrs. Liu, if you insist on saying this, I can't help it. But your face is really distressing.
Think about it, if it's really the soap's fault, you're definitely not the only one who's been harmed.
This kind of low-quality fake goods that harm people should not be sold in shopping malls! I don’t know how many more people will be harmed!
She bent down to pick up the precious soap and handed it to Mrs. Liu, her tone becoming sincere: "Sister-in-law, if you really want justice for yourself and for everyone else, why don't you take this evidence and go to the counter at the International Trade Center to make a scene... and argue!
Return the product! Demand compensation! Make a big fuss about them selling fake goods and ruining people's reputation!
It would be best if we could publish this in the newspapers and broadcast it on the radio so that everyone in the city knows about it! That way, we can truly solve the problem and prevent more people from being deceived, right?
"And I heard that if you make a fuss at a big company like Guomao, they're guaranteed to lose money quickly!"
Shen Lingning had already experienced this in the afternoon.
Mrs. Liu was stunned. She just wanted money and had never thought it would be so complicated.
But Shen Lingning's words seemed to make some sense, and the words "make a big fuss" and "compensation" touched her.
Zhao Xiangdong, who had just come in from outside, had his eyes light up and immediately stood up to support him: "That's right! Mrs. Liu, such unscrupulous merchants cannot be tolerated! You take the lead! I happen to have a classmate at the newspaper office, I'll contact the reporter right away!
They must be exposed! This is to protect the legitimate rights and interests of us consumers! "
He cleverly labeled the incident "rights protection."
"Mom! Let the bad aunt bite the worse bad guys! Bao is smart! Uncle Dongzi is smart too!" Fubao said excitedly.
Mrs. Liu was provoked by Shen Lingning and Zhao Xiangdong, and she wanted to make a fuss for compensation.
He actually gritted his teeth, took the fake soap in his pocket, and called two other family members in the upper house who also said they felt uncomfortable after using the "Jingui Soap". The next day, he rushed to the China World Shopping Mall.
Zhao Xiangdong acted faster and immediately contacted a journalist friend he knew.
The reporter was worried about having no news material, but when he heard that it was a complaint from a military family member about his face being bruised by counterfeit and shoddy products, he immediately realized that this was big news and followed with his camera.
So, a big drama took place in front of the "Jingui Soap" counter in the Guomao Shopping Mall.
Mrs. Liu and others cried and made a fuss, showing the rashes on their faces and holding up fake soap, accusing the merchants of selling fake goods and harming people.
Reporters took photos and recorded the scene.
The crowd gathered in three layers, talking and talking, and the mood was very angry. The mall management was alarmed and was in a state of panic.
Things really got out of hand!
The next day, the Chang'an Daily published a report on its second page titled "'Li Gui' soap impersonates 'Li Kui', where is the dignity of consumers? - Guomao Department Store sells counterfeit soap, causing allergies in many military families."
On the third day, there were also photos of the scene and close-ups of the "Golden Soap".
The report compared in detail the differences in packaging, texture and smell between the authentic "Jingui" and the imitation "Jingui".
It exposed the illegal behavior of counterfeiters and emphasized the victim's status as a military family member, which aroused widespread social sympathy and condemnation of counterfeit and shoddy products.
Zhao Xiangdong took the newspaper and excitedly found Shen Lingning: "Lingning! The opportunity has come! The newspaper wants to do a follow-up in-depth report, not only to fight against fakes, but also to set up positive examples!
They want to interview you! They want to interview you, the factory director who was impersonated as a military family member, about how you uphold quality and protect your rights!
Shen Lingning instinctively wanted to refuse to show up.
"Mom! Go! Let everyone see that this delicious food is made by Mom! Mom is beautiful! She looks like the aunt in the magazine!"
"No brand name is as useful as your personal IP. Your face is the signature of the Songtaogou tea-themed product line!"
From now on, everyone will know that the good soap and tea belong to Songtaogou, and they belong to my mother! No one else can take them away from me!
Fubao's voice rang out urgently, his words were rough but true.
Shen Lingning was instantly awakened!
Yes, this is a once-in-a-lifetime publicity opportunity!
Tying personal image to brand is a new thing in this era, but it may have a miraculous effect.
She immediately calmed down and said to Zhao Xiangdong, "Xiangdong, I can accept the interview. But my identity is special. I am a military family member, and the factory is also a base family factory.
I must first consult with the base leadership."
She did not act on her own, but immediately reported to the base political commissar's office via military telephone.
She explained the situation in detail, emphasized the public attention the incident had attracted, and requested to be interviewed to promote the positive image of "military families who strive for self-improvement, uphold quality, and have the courage to fight against counterfeit and shoddy products."
At the same time, we guarantee to strictly abide by the confidentiality regulations and not disclose sensitive information such as the specific location and number of the base.
The base leaders were already racking their brains over the previous "Service Department" application and this sudden counterfeit incident, and were even more furious when they saw the newspaper.
Shen Lingning's request came at the right time.
After an urgent discussion, they believed that this was indeed a good opportunity to turn crisis into opportunity and promote the military family factory in a positive way. It would greatly enhance the credibility and reputation of the Songtaogou brand and would also be beneficial for future export earnings.
Final instruction: Agree to Comrade Shen Lingning's interview, but be sure to exercise due discretion, highlight the spirit of hard work and quality first among military families, and strictly observe confidentiality discipline!
The interview took place in a small conference room at the military district guesthouse. Shen Lingning had deliberately donned a half-new, cleaned, dark blue work suit.
She wears a Chairman Mao badge on her chest, her hair is neatly tied back, her face is not made up, but her features are clear, her temperament is calm and generous, she has the simplicity of a worker, and an indescribable firmness and wisdom.
The reporter nodded secretly when he saw Shen Lingning for the first time. This image fits the setting of "self-reliant military family".
During the interview, Shen Lingning was calm and composed.
She did not complain too much about the abominable counterfeiters, but focused on telling how the sisters at the Songtaogou Family Factory learned technology, overcame difficulties, and strictly controlled every process despite being poor.
"The oil we use is squeezed from the finest tea seeds in the mountains, and the flowers we use are golden osmanthus flowers harvested in autumn. Cold-processing soap is quite labor-intensive, but it maximizes the retention of nutrients."
We would rather have a lower output and a higher cost than tarnish the reputation of a 'military factory' and let the military and civilian comrades who trust us use our products and cause problems."
She took out two real and fake soaps and compared them on the spot, explaining clearly the color, smell, texture and ingredients.
Talking about this incident, she said firmly: "Counterfeiting not only infringes upon our rights, but also deceives and harms consumers.
We support consumers' rights protection and believe that the government and the law will crack down on such illegal activities. At Songtaogou Factory, we will always put quality and reputation first."
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