A month after Ruyi Home-Style Restaurant opened, business not only did not cool down, but became even more booming.
Guan Wenru is well-versed in business management.
She erected a conspicuous wooden sign outside the shop, clearly displaying the day's menu items and prices in red paint.
Braised pork belly: 8 star anise per serving
Stir-fried seasonal vegetables: 3.5 cents
Rice: One cent is enough to fill you up.
Today's Special: Shredded Pork with Garlic Sauce, 7 cents
Prices are generally one to two cents cheaper than the state-run restaurants on the next street, but the portions are more substantial.
This immediately attracted many thrifty ordinary citizens and business travelers with limited food budgets.
But what truly made Ruyi Home-Style Restaurant so popular and stand out was far more than just its price.
From the very first day of business, Guan Wenru repeatedly emphasized to the newly hired waiters:
"Once you step through the door of our shop, you are a customer! No matter what you're dressed for or how much you order, you must greet them with a smile and treat them with utmost courtesy! If anyone dares to give a customer the cold shoulder or put on airs, my shop is too small to accommodate such a big shot!"
This was a stark contrast to the cold, harsh, and rude service commonly found in state-run restaurants at the time!
When you enter Ruyi Home-Style Restaurant, you are greeted with a smile by waiters wearing clean aprons.
"How many comrades are there? Please come in!"
After sitting down, warm tea was immediately served.
When ordering, the waiters will patiently explain the dishes and may even kindly offer suggestions based on the number of people in the party.
"Comrades, you two might not be able to finish three dishes. How about two to start? We can add more if needed, so as not to waste food."
When you finish your meal and pay the bill, the waiter will sincerely say:
"Thank you, please come again next time!"
This feeling of being respected and treated with such warmth is an unprecedented experience for diners who are used to having to read the faces of waiters!
As a result, not only did the nearby residents become repeat customers, but even those who had visited once on business trips couldn't help but marvel at the experience after returning to their workplaces or hometowns, and would tell everyone they met:
"There's a restaurant called 'Ruyi Home-Style Cuisine' in Wangfujing, Beijing. The food is delicious, the prices are reasonable, and most importantly... the service is amazing! Much better than state-run restaurants!"
Its reputation grew like a snowball.
More importantly, Guan Wenru broke the rule of "no waiting for those who miss the deadline".
Her shop is open from 10 a.m. to 8 p.m. without taking a break!
This means that travelers who miss the mealtimes at state-run restaurants, staff who work late, or even locals who just want a change of pace can come here anytime for a hot meal.
"Boss, it's already 2 PM, is there still any food left?"
"Yes! Please come in! What would you like to eat? We'll cook it right away!"
"Comrade, we're about to close, can you still cook?"
"Sure! Go ahead and light it, the fire will stay burning for you!"
This flexibility greatly satisfies the needs of different groups of people.
...
One month later, in the evening, during dinner time, both restaurants were packed, and there was even a small queue outside.
The restaurant was bustling with activity; the sounds of clinking dishes, diners chatting and laughing, and waiters calling out their orders mingled together, creating a vibrant atmosphere.
When He Yan came over after get off work, he saw the bustling scene and could barely squeeze in. He couldn't help but smile with surprise and pride.
He finally managed to find a small table that had just been vacated in the corner.
A sharp-eyed waitress spotted him and immediately greeted him with a smile, "Commander He, you've arrived! The boss is in the kitchen, shall I go get her?"
He Yanzhi waved his hand, "No need, no need, let her keep busy."
Inside the kitchen, the stove was burning brightly.
Guan Wenru wore an apron but did not personally stir-fry the food. Instead, she stood there coordinating and directing, occasionally tasting the food or instructing the chefs on the cooking time.
Fine beads of sweat glistened on her forehead, but her eyes were bright and focused, and she seemed to radiate light.
He Yanzhi didn't disturb them, and just sat in the corner, drinking tea.
Watching his wife effortlessly control everything like a battlefield commander…
Looking at the satisfied expressions on the diners' faces…
Hearing the endless praise around me…
He felt an indescribable sense of satisfaction.
really!
His writings, wherever they are, shine with the most dazzling brilliance.
After a while, the flow of customers eased up a bit, and Guan Wenru wiped her hands and came over to sit down opposite him.
Her voice was hoarse from being busy, "Why are you here? Have the children gone home?"
"They've all gone back." He Yanzhi poured her a glass of water. "Take a break first, I'll take you home later."
Guan Wenru smiled and lowered her voice, saying, "I'll be back later tonight. We need to do the accounting. Guess... how much net profit we made this month after deducting all costs?"
He Yanzhi raised an eyebrow and guessed a number in cooperation.
Guan Wenru shook her head, held up two fingers, her eyes shining like stars, "About that number! Much better than I imagined! At this rate, we'll break even soon!"
Although He Yanzhi wasn't particularly good with specific numbers, seeing his wife so happy made him genuinely proud of her.
"I knew you could do it, but don't overwork yourself. Your health is the most important thing."
"I know, I know." Guan Wenru nodded with a smile. "The process is all sorted out. From now on, I'll just come over every day to check the accounts and keep an eye on the overall situation."
......
Several more busy months have passed.
The restaurant was still busy that day. Even though the peak mealtime had passed, there were still several tables of customers leisurely eating and chatting.
Guan Wenru was behind the counter, fiddling with an abacus, calculating the day's revenue, a satisfied smile on her lips.
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