Kang Heng smiled and bowed to Gu Fei: "Gu Ju people, I've heard of you for a long time."
Gu Fei motioned him not to be polite: "sit and talk."
After Kang Heng sat down, Gu Fei asked, "what do you know about running an inn?"
Kang Heng smiled first and then opened his mouth: "to open an inn, what we sell is service. The most important thing is service. We have to treat every guest in place. We should make the guests feel comfortable. Only when the guests are satisfied, can our inn open for a long time."
A regular answer is not a challenge, but it can't be wrong.
Combined with his previous work experience, Gu Fei attached a smooth and sophisticated label to him in his heart.
Gu Fei asked, "if a guest complains that your service is not satisfactory, how will you solve it?"
Kang Heng replied with a smile: "naturally, we should try our best to solve the problem and make the guests satisfied."
"For example, what would you do if a guest accidentally damaged something in the inn?"
Kang Heng quickly replied: "the best solution is naturally to ask the guest for appropriate compensation. If the guest is unwilling to compensate, then give different solutions according to different situations. If the other party is a local, we can not mention the compensation for the time being, so as not to cause a bad impact. After that, we will come to ask for compensation. "
Gu Fei asked, "what if the other party is an outsider?"
"Outsiders generally need to pay a housing deposit when staying in a hotel. The compensation can be directly deducted from the housing deposit. If the deposit is not enough, it means that the amount of compensation is large. We can directly choose to report to the government and let the government deal with the matter. But I personally think it's better not to report to the official. If the inn is open to do business, it's better not to offend people, and make money with kindness. "
With that, Kang Heng smiled again, smiling peacefully.
After hearing his answer, Gu Fei probably knew it, and then asked the last question.
"What are your requirements for salary?"
Kang Heng said with a smile, "I used to be the shopkeeper of Fucheng inn. A month is ten Liang silver. At the end of the year, I will be given three days to go home for the new year. Of course, now we are in the town. The prices in the town can't be compared with those in Fucheng, so I only need five Liang silver a month. "
Gu Fei nodded, neither agreeing nor saying no.
He said, "I want to think about it. Please go to the side hall and have a rest. I'll announce the results later."
Kang Heng said with a smile.
Gu Fei said, "please call Gu Jie for me when you get to the side hall."
Without any hesitation, Kang Heng replied with a smile, "OK."
He stood up, bent down, and then left.
Throughout the interview process, Wei CI just watched quietly without saying a word.
When Kang Heng left, Wei Cicai said, "what do you think of Kang Heng?"
Gu Fei said, "it's OK."
He really thinks it's just OK, not how excellent it is, but if he's just the shopkeeper of a small inn, it's barely enough.
When Wei CI heard the ambiguous answer, he couldn't help laughing: "your eyes are still very high."
Gu Fei didn't think he had a high vision. The main reason was that almost all the people he came into contact with from childhood were the ones with outstanding ability. For example, old five is good at dealing with animals, and can even manipulate some animals to perform some special tasks. For example, old six has extremely sharp hearing and can hear voices 100 meters away
In addition to their unique abilities, those people also have martial arts and are loyal.
Compared with such people, people like Kang Heng seem too mediocre.
Of course, it's not that Kangheng can't be used. Mediocre people also have mediocre usage.
Soon GuJie came in.
He is a young man in his twenties, tall, with good facial features and dark complexion.
As soon as he entered the door, he bowed to Wei CI: "Uncle Wei."
Wei CI motioned him to sit down, and then introduced Gu Fei's identity as usual.
Gu Jie's eyes lit up immediately when he learned that Gu Fei's shop was going to recruit people. He said excitedly, "I can work and do everything. I don't have to give too much money. As long as I can give me some basic living expenses and let me fill my stomach every day, it would be better if I could wrap it up."
Gu Fei immediately labeled him "silly and honest".
Gu Fei smiled and said, "don't worry, let's talk first, and then talk about something else when we're ready."
Gu Jie didn't think much and said directly, "what do you want to talk about?"
"What do you think of the management of the rice grain firm?"
Gu Jie gave an answer almost without thinking about it: "I'm just a rough man. I don't have any special ideas. I just think we should pay attention to integrity in business. We can pay as much as we should. We can't be short-sighted or cheat, otherwise the business won't last long."
Gu Fei asked again, "suppose you are now the shopkeeper of a rice grain shop. A waiter in the shop shoddy and sold Chen rice to customers as new rice. If you found out about this, what would you do?"
Gu Jie answered firmly: "of course, it's to find the customer to apologize and exchange Chen MI. If the customer is not happy, you can also return it directly and we'll refund it in full!"
"What if customers feel they have been cheated and ask you for compensation?"
GuJie quickly replied, "it's the guys in our store who deceived the customers. We should bear the responsibility and pay as much as we should!"
Gu Fei asked, "what if customers take the opportunity to make unreasonable demands? For example, if he wants you to pay a hundred liang of silver for pure rice, which was only worth five liang of silver, will you also pay him? "
GuJie can't answer.
He grabbed his hair and turned it, looking very anxious.
He really doesn't know what to do when he meets such a thing?!
Wei CI next to him sighed gently.
The child is still young and doesn't encounter many things. He hasn't encountered such wonderful things yet, so he has no experience in this field.
Instead of holding on to this question, Gu Fei asked another thing: "what are your requirements for salary?"
Gu Jie was still worried about what he couldn't answer just now. He said dejectedly, "I don't have any requirements. As long as I can fill my stomach and have a place to live."
Gu Fei nodded: "well, I see. Go out first and help me shout the smell of sand."
"Yes."
GuJie left in frustration.
As soon as he left, Wei CI said to Gu Fei.
"Although the child has little experience, he is upright and honest."
Gu Fei answered, "well, I see."
Wei CI seemed to want to say something more, but he hesitated and shut up.
He could see that Gu Fei was a very independent person, and others said too much, but it was annoying.
The last one who came in was Wen Sha.
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