422. Chapter 418 Invention of the Appointment Registration System



Wu Tiecheng from Tianjin City, accompanied by his wife, rushed to the Dongyue Temple before dawn to queue up.

Wu Tiecheng, 45 years old, is a level six fitter at the Tianjin Machinery Factory. Since he was diagnosed with tuberculosis two years ago, his health has been getting worse day by day.

A middle-aged business backbone who was originally given priority suddenly became a needy person who could only receive a basic salary.

However, Wu Tiecheng, who has parents above him and four children below him, is not willing to let his life end here.

Just when he was unwilling to be tortured by the illness again, one day his wife came home from get off work and rushed into the house like the wind with a newspaper in her hand.

The newspaper reported that the Capital Infectious Disease Hospital had conquered tuberculosis and the cure rate had reached over 90%.

At the same time, the press release also stated that the Capital Infectious Disease Hospital will move from Changping to the new site of the former Dongyue Temple on Chaoyangmenwai Street in the urban area, and will reopen its outpatient clinic on March 15.

So Wu Tiecheng and his wife took a train from Tianjin to Beijing a day in advance.

I didn't go to the guesthouse that night. I originally wanted to check out the situation in front of Dongyue Temple, but I saw people queuing at the hospital entrance.

After asking around, they found out that they were all patients and their families who had seen the news in the newspaper. They were also patients. The couple simply joined the queue and sat on the ground all night waiting for the clinic to open the next day.

By 5 a.m. the next day, the queue had stretched from the front of Dongyue Temple to Ritan Park. Even the police officers from the local police station came to work early to maintain order.

At 7:30 in the morning, a blackboard was suddenly pulled out from the entrance of Dongyue Temple and nailed to the wall. At the same time, a tweeter was set up on the wall.

Just when everyone was wondering, a young man walked out of the hospital, picked up the microphone and stood on a high place.

"Hello everyone, I'm Lin Sanqi, the director of the Capital Infectious Disease Hospital..."

There was a commotion in the crowd. Those who could rush to the capital for medical treatment were, without exception, either workers, cadres, or intellectuals. It was impossible for farmers to come without even the money for the train ticket?

These people were all knowledgeable. When they saw that such a young man was actually the dean, they all started to discuss in low voices.

Lin Sanqi didn't care how others looked down on him, he came out to abide by the rules:

"Today is the day our Infectious Disease Hospital reopened outside Chaoyangmen. I know everyone here is a tuberculosis patient and is eager to see a doctor. Even most of the people in line came from other places.

In order to avoid unnecessary trouble later, I would like to first explain to you the rules of seeing a doctor in our infectious disease hospital:

First, we have 15 outpatient clinics per day, and each doctor is limited to 50 appointments per day. So, our maximum daily outpatient capacity is 750."

As soon as these words were spoken, the patients in the front of the line were all delighted, but the patients in the back and far away started shouting excitedly.

Although Lin Sanqi couldn't hear clearly because he was standing far away, he knew what the people in the queue were trying to say from the waving of their arms and the commotion that began in the queue.

"Everyone, please don't crowd, police comrades, please help us maintain order.

Let me tell you, we have 750 open slots a day, which has reached the limit of our hospital because we currently only have 5 X-ray machines and our laboratory has only two complete sets of equipment.

The most crucial thing is that we currently have only 300 beds, so our capacity to accommodate patients is limited. I understand everyone's urgency, and I will apply for immediate hospital expansion, but for now, we can only accommodate a limited number of patients."

The people in the queue were still making a commotion, and more than a dozen police officers who were maintaining order and more than a dozen hospital security guards kept giving warnings.

Lin Sanqi saw that this posture was not working, so he quickly said to Bi Xinglong next to him:

"Hurry up and give each of these police officers a mask and have them put it on immediately. This infectious disease hospital is not a good place. I think the surrounding housing prices will plummet."

Bi Xinglong was filled with questions: "House prices plummeting?"

Lin Sanqi knew he had let something slip, so he quickly waved his hand and said, "Hurry up and distribute the masks."

At this time, a cadre-looking man in the queue communicated with the police, and then walked up alone:

"Director Lin, I'm asking on behalf of all the patients: if the number of admissions is limited to 750 per day, what will happen to those of us waiting in line? We've all come to the capital with great difficulty. It's not easy."

Lin Sanqi nodded, pointed to the blackboard, and continued to explain through the loudspeaker:

"I understand the feelings of the patients and their families who were waiting in line today. They waited in line for half a day, but only the first 750 patients were treated. That means their queue was in vain.

If we have to queue again tomorrow, those who queue today won't necessarily get a turn tomorrow, unless they refuse to eat, drink, or move, waiting at our door the entire time. But we're all patients, already frail, and we can't handle this.

So I came up with a temporary solution: the first 750 patients will register first, and then go directly to the small square inside the hospital to wait for their turn. We will call your numbers one by one, and we will definitely see you all today."

The patients in front of the line cheered again.

Lin Sanqi raised his voice so that the people behind him could hear:

"Once number 750 leaves, we will open the number for tomorrow, which will also be number 750. Patients will be assigned a number one by one according to the queue order. Once you get a number, please leave the area immediately and come back for your appointment tomorrow."

We will then open the number for the day after tomorrow, continuing with number 750, and continue this way round to ensure that every patient present today can get a number and see a doctor. Does anyone have any opinions on this approach?

The person in front of the line shouted: "No problem~~~"

There was applause from the people at the back, and it was obvious that everyone agreed with this plan.

Lin Sanqi pointed at the blackboard and said:

"This is a temporary solution. When you come to see a doctor in the future, just check this blackboard to see if there are any available appointments. We will update the remaining appointments every hour every day so that everyone can see them at a glance and avoid running out of appointments."

Unfortunately, there was no electronic screen, so I had to use this most primitive method to make an appointment.

Seeing that the queue had quieted down, Lin Sanqi knew that everyone had accepted the plan, so he shouted through the loudspeaker:

"Okay, we'll start issuing numbers now. Please don't push or make a fuss. Anyone who cuts in line will be disqualified from seeing a doctor.

Registration costs 10 cents per person, but everyone should be aware that tuberculosis requires X-rays, blood tests, and sputum culture. If you go to the outpatient clinic, you have to pay for medication, and if you are hospitalized, you have to pay for hospitalization fees. Medical treatment is quite expensive, so everyone should be mentally prepared.

The infectious disease hospital has just opened and there are thousands of patients everywhere, so the hospital is bound to be very busy.

If the patient does not have money prepared at this time, and after seeing the doctor, he kneels in front of the doctor and begs for help, will the doctor save him or not?

If it is a life-saving need in the emergency department, then there is no doubt that the green channel must be opened before the person is rescued.

But this is a chronic disease, and treatment will take at least 6 months, plus there are a lot of expenses for various examinations. How can you save it?

If he waives the fee for one person today, ten people will come tomorrow, a hundred the day after tomorrow, and tens of thousands the day after tomorrow all asking for free service. No matter how rich Lin Sanqi is, he won't be able to afford it.

He traveled through time to make a fortune by monetizing his traffic, not to be taken advantage of.

Also, don’t forget that the Capital Infectious Disease Hospital is self-financing and independently operated. It receives no subsidies from higher authorities and no food quotas. Everything must be earned by itself.

Is it possible to treat illnesses without money? The answer is definitely yes, but this group of people can only wait in line at the back for the time being and wait for the country’s subsequent welfare policies to come out.

This kind of universal social welfare protection is not something that Lin Sanqi, a doctor, should consider. He is a doctor and his only responsibility is to treat patients. The rest is the government's responsibility.

If there is a saint who thinks that she has to treat patients and give them medicine even if she has no money, come on, get into my novel and pay people.

The children who replaced the old staff of the Chinese medicine hospital had no basic knowledge. They were students at night and temporarily worked as registration and cashiers or "volunteers" in the hospital during the day.

There are 10 receptionists in a row, 10 tables set up, and a registration book on each table.

Where there is a market, there is demand. In order to prevent people from counterfeiting registration papers, Lin Sanqi specially customized it in 2014 using thermal printing technology. The technology from 1961 can definitely not be counterfeited.

The patient pays a registration fee of 10 cents, receives a registration form with the patient's name written on it, and then can enter the gate of Dongyue Temple.

There is a huge square after entering the gate, with rows of chairs. The outpatient department is located on the east side of the wall, and the entrance is completely enclosed.

The model designed by Lin Sanqi is that patients first "wait for treatment" outside the outpatient clinic. When a patient comes out of the 15 consulting rooms, a new patient is called in.

One person per clinic is the most basic rule in infectious disease hospitals to prevent cross infection.

Otherwise, a small doctor's office will be crowded with patients, which not only fails to protect patient privacy but also increases the risk of cross-infection.

After seeing the doctor, the patient will go to the row of houses on the west side of the square, where the pharmacy, billing and laboratory departments, and imaging departments are all located.

If the patient needs to be hospitalized, please go to the inpatient department in the back hall.

If you are an outpatient, you can leave from the side after getting the medicine, and everything is in order.

If the patient's liver and kidney function is severely damaged, Lin Sanqi has a secret weapon. He has invited 12 national treasure-level old Chinese medicine practitioners and placed them in the west wing of Dongyue Temple.

Firstly, it is convenient for Lin Sanqi and Pan Ye to take care of the patients nearby. Secondly, with this group of old immortals in charge, in the absence of an ICU, Lin Sanqi will be more confident in treating critically ill patients.

The process was as follows. Wu Tiecheng was holding the registration book when he heard the volunteer calling out the numbers:

"Hello, it's your turn. Please go to Clinic Room 9." (End of this chapter)

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