This is outrageous, what is going on.
Do you support consumers who act rogue? Do you believe in them?
Where has the fairness of the platform gone?
However, after several fruitless responses, the merchant resigned himself to his fate.
There doesn't seem to be any solution.
This is outrageous.
The trend of refund only has gradually spread to the Baofu e-commerce platform.
Baofu Group’s customer service department has received many complaints like this, and many consumers have started to use refund-only procedures.
The customer service department then contacted the logistics and e-commerce departments, merchants, and consumers to verify the matter and found that the consumer had lied and was maliciously requesting a refund.
Guan Yu, who owns this small bakery, is waiting for a response from Baofu's customer service department because his shop has received five such orders for relatively high amounts.
If I follow the same method as the one I used when buying Shaoshao online, I will probably suffer a huge loss.
With the attitude of giving it a try, he filed a complaint to see if it would work.
After all, Baofu Group has established corresponding systems a long time ago, which seems quite complete. There are regulations and constraints to protect businesses, as well as regulations and constraints for consumers.
After waiting for a morning, the notice finally came.
Consumer customers of five orders were identified as fraudulent, their accounts were directly blocked, their deposits were confiscated, and refunds were given to the merchants as a priority.
There will be some compensation for the merchants later. Currently, the legal department of Baofu Group has contacted the consumer party. If they do not make a public apology and admit their mistakes, the matter will be handled at the legal level.
And he also saw a rather shocking piece of news.
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