"You are really saying..." Mr. Qiu hadn't finished his words.
I'd better apologize. I'm sorry, Mr. Qiu.
I was wrong, I shouldn't have said that, the driver should follow the platform rules
We should all be grateful to Baofu Food Delivery Platform for giving us the opportunity.
After saying that, Gou Ruru even bowed.
Mr. Qiu was stunned. What the hell? Did I say something wrong?
But I haven't even finished my sentence, why am I apologizing?
"What you said is really good. I agree with it," Mr. Qiu explained with a helpless smile.
Gou Bu was stunned for a moment, and Zhou Shuyi next to him was stunned again.
Isn't Mr. Qiu blaming me? Why does it seem wrong now?
Are you bragging like this?
Mr. Qiu explained it to them briefly and said that what Manager Gou said made sense.
It is unreasonable not to pay unloading fees, which is a benefit for drivers.
So Mr. Qiu decided that the unloading fees would be borne by the food delivery platform, but this would not be informed to consumers. As long as the freight drivers knew about this benefit, it would be fine.
Whenever we encounter someone who needs help, we will help them. Then the freight drivers can apply for subsidies themselves, and the platform will approve them within seconds.
This matter is settled.
Gou Bu was very happy to get the recognition from Mr. Qiu. He immediately promised to carry out the task well and communicate clearly with the technical department.
Then Mr. Qiu began to ask Zhou Shuyi, "Did you find any problems with the takeaway station?"
Zhou Shuyi's brain was also working fast. After all, since Mr. Qiu asked this, she must find the corresponding defects.
After all, this site is not perfect. There are definitely some shortcomings that need to be improved, and Mr. Qiu helps them make decisions on things that they dare not decide on.
"Mr. Qiu, there is a problem. Some of our consumers are dealing with after-sales issues. We are the ones who receive them, and we only have one phone number."
"Sometimes calls are missed, which brings unsatisfactory experience to customers. We also plan to add more telephone numbers to handle customer complaints."
Mr. Qiu thought about it and thought, isn’t this an easy solution? He could just open a customer service department, add more staff, and spend more money.
"Zhou Shuyi, webmaster Zhou, it's good that you found this problem, but your solution is not good enough."
“You have your own jobs. You should set up a customer service department to handle customer complaints and after-sales issues.”
"Assistant Guo, talk to Vice President Guo Meng and Manager Chen Xiaoli to set up a customer service department to serve the food delivery platform first. There must be a large number of people."
"And you must complete the training before you can start working, and your salary will be paid during the training period."
"Also, Station Manager Zhou Shuyi, please arrange for a few deliverymen to take charge here. If there is a suitable one, arrange for him to be the head of the customer service department. You can make the appointment."
"Tell the brothers and sisters who deliver food that our group has a variety of promotion channels. Let them develop other hobbies. There is no need to work overtime just to do their job."
What Mr. Qiu was thinking was, don’t work so hard, just slack off.
Zhou Shuyi agreed and also took note of what Mr. Qiu asked her to do.
Assistant Guo also went out to make a phone call and told him President Qiu's instructions.
Just then, Zhou Shuyi left and came back.
Reported an important matter to Mr. Qiu.
Previously, Baofu Takeaway was promoting brand entry, and merchants needed to abide by the terms and conditions when entering, otherwise their deposit would be confiscated.
As a result, a takeaway shop was actually punished, but now the owner is not happy about it and says he will sue Baofu Group, a black-hearted company that coveted the merchant's deposit.
They find all kinds of reasons to make merchants violate the rules, and Baofu Takeaway has the final say on everything. Isn't it just a few violations and points being deducted? Why would they be taken offline and even their accounts are blocked now?
The deposit cannot be recovered, and so much money has been taken away by Baofu. This is nothing but bullying the weak.
As a result, the merchants posted on the Internet to denounce Baofu Takeaway and demanded an explanation, otherwise they would sue Baofu Group and destroy its reputation.
Mr. Qiu thought it was interesting that this thing finally happened.
When seeing the articles written by others, Mr. Qiu always finds it a little funny. This article is not well written. It should be more profound and more money-oriented, otherwise it will be difficult to arouse other people's sympathy.
Zhou Shuyi asked Mr. Qiu what she should do, and Mr. Qiu's next words shocked her.
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