This allergy incident escalated rapidly, with major short video platforms pushing it like crazy and rivals spending money to buy trending topics, hoping to completely pull the Lu's Cheongsam brand down from the pinnacle of high-end women's clothing, preferably to its utter ruin.
Lu Zhiwei would never let them have their way.
Upon arriving at the company, I immediately instructed Anyang to arrange for public relations staff to lead a group of quality inspectors into the fabric supplier and garment manufacturing factory to conduct quality testing, and to broadcast the entire process live.
This turnaround battle not only needs to be fought brilliantly, but also needs to take advantage of the free traffic provided by our competitors to vigorously promote the quality and standards of Lu's Clothing in the production process.
Lu Zhiwei then led An Yang and a group of quality inspectors to the stores where the incident occurred.
Lu's high-end women's clothing stores are located in several top shopping malls in Yunzhou.
The mall was exceptionally lively today, with customers crowding from the first floor to the top floor to look around.
Lu Zhiwei's arrival instantly gave the store manager and the sales staff confidence.
"Vice President Lu, you've finally arrived."
Wearing a black business suit, Lu Zhiwei, who wasn't wearing high heels today, entered the sealed-off store under the escort of An Yang and several bodyguards.
Several women with rashes saw her coming and immediately got up from the sofa in the store, grabbed the cheongsams in their hands and rushed towards Lu Zhiwei.
"You unscrupulous boss! It's all because of the shoddy products your company produces that my skin is ruined like this. If this leaves a scar, how am I ever going to find a boyfriend?"
"I'm so itchy! Look at my neck and arms! Let's see how you compensate me."
"I will never wear clothes produced by Lu's again. Lu's clothing should be removed from all department stores. Stop poisoning consumers."
"roll!"
...
Several women, venting their anger, threw clothes at the woman.
An Yang stood in front of Lu Zhiwei: "Sister Wei, I told you not to come. Leave it to the people below."
Lu Zhiwei picked up the cheongsams that were thrown at her one by one, handed them to the quality inspectors behind her, and then unlocked her phone and handed it to An Yang: "You are in charge of the live broadcast. Have the quality inspectors test these clothes on the spot to see if there are any allergens. Also, go to the store and randomly collect other cheongsam samples for testing together."
Lu Zhiwei's considerations were thorough, and An Yang was once again deeply impressed by her ability to handle unexpected situations.
She's a girl even younger than me, yet she handled the crisis so flawlessly. No wonder she's my subordinate; I'm the boss.
An Yang set up his phone on a stand and started a live stream using Lu Zhiwei's account. The number of viewers quickly exceeded 100,000, and the number continued to climb.
Professional quality inspectors cut a small piece of fabric from each garment and repeatedly tested it using specialized instruments and testing reagents.
The women who had lost their clothes were now somewhat insecure.
Why are they throwing clothes at this woman? What if the clothes are found to be fine? How will they argue their case?
While the quality inspectors were busy, Lu Zhiwei approached several customers who had experienced allergic reactions: "Please don't worry, sit here for a moment. We will find out the allergen quickly. If it is indeed our cheongsam that caused your allergies, I will provide appropriate compensation. Of course, if it is not, it is just a misunderstanding. Lu's will still reimburse your medical expenses and give you a free three-year medical check-up package at Lu's Hospital."
The women sitting on the sofa looked at each other in bewilderment.
Lu Family Hospital is a high-end private hospital, and it is usually very expensive. A full physical examination costs several hundred thousand yuan, and a three-year free physical examination package would cost about one million yuan.
In other words, even if there are no problems with the quality inspection, they will not lose money.
Lu Zhiwei's measured words and actions diminished the women's hostility and calmed their tone.
"You said it, don't go back on your word."
"It's being broadcast live right now. If I back out, wouldn't I be losing face?" Lu Zhiwei said with a smile.
The rooftop coffee shop in the shopping mall.
Shen Jinmo, sitting in a wheelchair, wore a black trench coat and had an untouched cup of Americano coffee on the table.
He was holding a mobile phone and watching the live stream from the store downstairs.
Lu Zhiwei was poised and confident in front of the camera, which made Shen Jinmo lose his composure.
She always seems to be like this.
Even if the sky were to fall, she could come up with a solution with her little brain and would never think of asking for help first.
Lin Jing, standing behind him, chimed in, "President Shen, this whole thing was started by the Sun family. Should we step in and eliminate them completely?"
"No need. This time it was my oversight that caused her trouble. Let her handle it herself. I believe she has a way." Shen Jinmo's thin lips curled slightly as he picked up his coffee and took a sip.
The coffee was fragrant but without sugar or milk, yet he found it quite sweet.
Inside the cheongsam shop downstairs.
Quality inspectors issued more than a dozen test reports, all of which showed that none of the Lu's cheongsam samples contained any allergenic ingredients.
This includes the items that these female consumers wore.
"You must have bribed the quality inspectors!" one of the women, who had the most severe allergies, shouted upon seeing the results.
The quality inspectors present were furious at being framed: "Are you questioning our rigor in our work and the authority of the quality inspection department? Should we take this to court?"
They are all public servants, holding jobs provided by the state. Who would dare to lose their secure jobs for petty favors?
The woman, having met her match, immediately quieted down: "The clothes are fine, so why are we the only ones who have allergic reactions to your clothes? Why don't we have reactions to other brands?"
“If the clothes are fine, the problem could be with the person,” Lu Zhiwei said calmly.
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