Chapter 84 Severe Customer Churn



Manager Lin from the business department, who was called out, had no choice but to stand up. They had all seen the news in the group chat that the president had brought his wife to the company, and they thought they were going to have a good day. But now, the president's face still looked cold, not at all like a gentle breeze.

Why.

The middle-aged manager, Lin, said, "President, many of the clients we've lost this time are long-term customers, some of whom we've been working with for over ten years. We've contacted them to ask why, but they all stammer and just keep apologizing, saying they've found better partners. Some are even willing to pay hefty penalties to terminate their contracts with us."

“Very well, since they won’t tell us, then we’ll investigate. I need to know what terms our competitors offered them and why we can’t retain our customers. Also, prepare a detailed report and submit it to me immediately; I need to see your next steps.”

Manager Lin wiped the cold sweat from his brow, inwardly groaning. He knew the days ahead were likely to be tough. The managers of the other departments also looked grave, realizing the seriousness of the situation.

"Have you found out who these clients who terminated their contracts are working with now?" Ye Bosen asked, looking at Manager Lin who was constantly wiping his sweat.

"We had people investigate this. These clients who terminated their contracts with us have all coincidentally signed with a company called Shengwei Group. It's a new company with overseas background; the legal representative is a foreigner in his fifties. They've been developing rapidly since entering the domestic market and have already captured a significant market share."

"Very well, I'd like to see if the person behind this is a human or a ghost."

"I've heard that our competitors have also lost a lot of customers."

Ye Bosen touched his chin, picked up his coffee and took a sip.

"Your current task is to continue maintaining good relationships with your existing clients to prevent them from leaving, and then develop new clients."

"That's it, meeting adjourned."

Ye Bosen got up to leave the meeting room, and Zhang Qi followed beside him.

"Did you send the list of lost customers to Qianqian?"

"Yes, Mr. President, we can't handle these poisoned clients. Your wife is an expert in this area; she's probably the only one who can help."

"Okay, you'll go with her. Be careful."

"Yes, Mr. President."

When Ye Bosen returned to his office, he saw Xiao Qianqian still studying the list.

Ye Bosen was mesmerized by the girl's serious expression; his wife looked truly beautiful when she was focused.

He walked over and sat down next to her; "Is the meeting over?"

Xiao Qianqian looked up at him.

"Hmm, still under research?"

"Did you find anything?" Ye Bosen asked softly.

Xiao Qianqian pointed to a name on the list, "Look at this one, Wang Fugui. He's been a long-time client of yours, and the cooperation has always been stable. He just renewed his contract with you two months ago, but this time he's willing to pay 300 million yuan in breach of contract fees to terminate the contract."

Ye Bosen glanced at him. "This person is a long-time client; we've been working together for many years. It seems that when faced with life and death, people are willing to choose life."

Xiao Qianqian's expression was serious. "I need to visit him first to find out what exactly happened, how he was poisoned, and who did it."

Ye Bosen nodded. "I'll go with you. I also want to know what happened."

"Okay, then we'll go tomorrow."

Xiao Qianqian and Ye Bosen reviewed the list again and finalized the clients they would visit tomorrow.

The next day, Ye Bosen drove Xiao Qianqian to Jiaxin Group, where President Wang worked. Xiao Qianqian remained silent the whole way, and Ye Bosen did not say a word either.

He knew she was thinking about how to deal with Mr. Wang. Upon arriving at Mr. Wang's company, the receptionist led them to the meeting room. Mr. Wang pushed open the door and, seeing them, looked surprised.

"Mr. Ye, what brings you here?" Mr. Wang looked surprised when he saw a man and a woman in the meeting room. His secretary had only reported that someone wanted to see him, without saying who it was.

The two people who were talking in the reception room looked up and nodded slightly when they saw the middle-aged man enter.

"Mr. Wang, it's been a long time." Ye Boshen extended a hand.

When Mr. Wang saw Ye Bosen's outstretched hand, he hesitated for a moment, but in the end he shook it.

"Mr. Ye, I know why you've come to see me, but there are some things I really can't control. I hope you can understand." Mr. Wang looked apologetic and embarrassed.

"Mr. Wang, can you tell me why? We've been cooperating for many years, and I'd like to hear the specific reasons."

Mr. Wang looked at the young and handsome face opposite him. This man's methods were not as gentle as he appeared.

"Mr. Ye, can I not tell you?" Mr. Wang seemed very embarrassed.

"Mr. Wang, I'm here to help you. Do you want to be controlled forever?" The man's voice was deep, yet convincing.

"Mr. Night, you found out?"

"I don't know the specifics, but I have a general idea. I just want to know exactly what happened and who did it?"

Mr. Wang walked over, locked the door to the meeting room from the inside, and checked if there were any security cameras in the meeting room. Only after confirming that everything was safe did he walk over to the sofa and sit down.

"Mr. Ye, as you know, I had a son late in life, but he's a good-for-nothing. He spends all his time partying in bars. Now, he's been targeted and poisoned. At first, we didn't know he'd been poisoned until a few days later when the symptoms started. He was writhing in pain, and we took him to several hospitals. The medicine we got didn't work. Then we received an anonymous text message, and that's when we found out he'd been poisoned."

The mysterious person said that as long as I terminate my contract with them and cooperate with the Shengwei Group, they will give us the antidote in batches. One batch will be given after terminating the contract, another batch after signing a new contract, and the final batch will be given to us one year after the cooperation begins.

"Mr. Night, can you understand how I feel? I am a father, and I cannot bear to see my son die from poisoning. I am already so old, and he is my only son." After saying this, tears welled up in his slightly weathered eyes, and he wiped them away with his hand.

Ye Bosen looked at the middle-aged man wiping away tears and was somewhat moved.

"I understand how you feel as a father. Mr. Wang, did you see that person when you got the antidote?"

"We never met. I sent him a text message after I terminated my contract with you, and he told me where to pick up the antidote. So we've never met in person. Judging from the voice on the phone, it was probably a voice changer. I also had someone check that phone number; it's fake, and there's no information about it."

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