Seeing this, Pei Qinghuan had to put the topic aside for the time being.
Pei Anan saw that her sister still didn't believe her and smiled bitterly in her heart. She had a soft personality and was used to speaking in a soft voice. The power of her words was inevitably weaker than others, making it more difficult for her to convince others.
Forget it, let your actions speak for themselves in the future.
Pei Anan quickly changed the subject: "By the way, sister, the event that our store had planned before is almost ready. When will it start?"
The so-called planned activity is to hold a live broadcast and hire popular sales anchors to promote the product.
The previous ones didn't make much of a splash, and this event is also to launch five new products designed by Pei Qinghuan. Combined with the previous advertising and feedback, Pei Qinghuan believes that this event will definitely bring unprecedented sales.
But now that something has changed, Pei Qinghuan is not so sure anymore.
She calmed herself down and said, "An An, this event will be postponed for the time being."
Pei Anan was stunned: "Why, sister, aren't we almost ready?"
Thinking of something, her expression changed again: "Did he run into some trouble? Did Lu Zhicheng do something again?"
She subconsciously wondered if Lu Zhicheng was doing something weird online again.
Pei Qinghuan shook his head: "Do you remember that our store received a lot of negative reviews before?"
Pei Anan nodded: "Of course, isn't it the bad review given by the rival company?"
Pei Qinghuan nodded: "Yes, it's a rival, but a large one. Do you know Ruifeng Business?"
Pei Anan shook her head in confusion. She had been a housewife since graduation and knew very little about these companies.
Pei Qinghuan explained to her, "Ruifeng Business is the largest trading company in China, with a wide range of businesses. It owns a fashion brand called Jinxiu Fashion, which is a competitor of ours."
Pei Anan was stunned: "The largest in the country? How could we become rivals with such a big company?"
Pei Qinghuan shook his head: "I don't know, maybe our store has been too popular recently and has attracted a lot of attention."
Pei Anan nodded: "Then I'll call and ask the anchors about their schedules."
She called them one by one: "Hello? Yes, yes, OK."
Finally, with a distressed look on her face, she said to Pei Qinghuan, "Sister, the anchors said they can't make it, and they confirmed the schedule with us for the day after tomorrow. If we miss it, we don't know how long it will take. Our store relies on this opportunity to build its reputation. Double Eleven is coming soon. If we miss it, we will lose a lot of sales."
Pei Qinghuan suddenly realized: money or stability? This is truly a dilemma for capitalists.
After a long while, she gritted her teeth and said, "Okay, then we'll open it the day after tomorrow!"
There is no construction without destruction. At worst, they can just respond to our moves. How could the market not accommodate a small fashion brand like theirs?
Pei Anan clenched his fist: "Then I will go and arrange the specific work and wait for the national live broadcast that day."
Pei Qinghuan stopped her and said, "Wait, then we can join in and show our sincerity."
Pei Anan suddenly became nervous. Participate together? Doesn't that mean she has to go live?
Pei Anan felt her palms sweating when she thought about so many people across the country seeing her in front of the camera.
Pei Qinghuan knew his sister was afraid, so he explained, "We were online a while ago, and netizens still have some impression of us. We can take this opportunity to promote us. We'll go through the process a few more times. An'an, don't be nervous."
Seeing her sister so confident, Pei Anan couldn't help but calm down: "Okay, that's fine, I'll listen to you."
Pei Qinghuan nodded, and thought about after-sales service again: "By the way, An An, how are our after-sales service improvements going? We talked about treating customers with kindness, quickly replacing lost items, and tracking follow-up in real time. We have to pay attention to all of this and not let our competitors take advantage of us again."
Pei Anan nodded and opened the key page of his work machine to show Pei Qinghuan: "I'm watching it. Look, there's already someone helping us refute it."
"I also asked customer service to reply sincerely to the official Weibo account, asking them to provide their order numbers for lost or damaged items so they could be re-shipped with small gifts and coupons. Most of the time, I read the messages but didn't reply. Anyone with a discerning eye could tell they were just scammers deployed by the rival company."
Pei Qinghuan glanced at the reply from the users 1: It’s not as outrageous as others say. It arrived the next day, and the packaging was still layered, thicker than the box. It took me a long time to remove the bubble wrap.
Reply 2: Yes, I am curious about how those who said the package was damaged opened the package. Did they stab it with a knife?
Reply 3: Mine also arrived the next day, and it also came with a small gift from the store. It went perfectly with the skirt, and the owner has good taste.
Reply to Reply 3: Did the OP buy it recently? I bought it when it was first released. Damn, there were no small gifts at that time. Never mind, I’ll place another order!
…
Pei Qinghuan breathed a sigh of relief, but soon his eyes turned cautious again: "We can't relax yet. The other party is Ruifeng Business. Maybe some of the smaller companies that have partnered with them will target us. We must be extremely vigilant."
Pei Anan nodded: "Yes, there will be a live broadcast later, and there will also be a big promotion for Double Eleven."
"I asked Tu Ran to take charge of some after-sales services. The hired staff have been coordinating these days and will arrive here and at the new store tomorrow."
Pei Qing glanced at his sister with satisfaction, feeling that she had quite the demeanor of a business woman.
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