After a while, seeing that Lin Yue was fine, the lady reluctantly agreed to give it a try. Lin Yue gently applied the ointment to the rash, saying, "Madam, we've decided to recall the handkerchiefs in question and will replace them with new ones, along with compensation. This was an oversight on our part, and we'll strengthen our quality control going forward to ensure similar issues never occur again."
The lady's expression softened a bit, and she said, "I hope you'll keep your word. I'm a respectable person in the capital. If this gets out, your business will be in trouble." Lin Yue nodded quickly, "Madam, you're right. I'll handle this properly."
After applying the ointment, the lady felt that the itching was indeed much relieved, and her attitude completely changed. She said, "You seem to be sincere, and your skills seem to be quite good. I will not pursue this matter any further. However, you must be more careful next time."
Lin Yue breathed a sigh of relief and thanked his wife again. After leaving the inn, Lin Yue rushed back to the main store of Jinxiuxing and informed the shopkeeper of the situation. The shopkeeper smiled with satisfaction, "Miss Lin, this time, we are so grateful for your proper handling. It seems you are not only skilled but also adept at handling problems. Next, we need to overhaul our production process to prevent similar issues from happening again."
Lin Yue nodded in agreement, secretly vowing to elevate the quality of Yue Jinge's handicrafts to a higher level, worthy of Jinxiuhang's trust and every customer's expectations. After this incident was over, she would also overhaul Yue Jinge's staffing structure... After this incident, she knew the road ahead was long and full of challenges, but she was fully prepared to embrace new opportunities and challenges.
(End of Chapter 7)
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