Chapter 188 Your customer service is a bit unique
Ruan Miner?
Yang Ruoqian has been very busy recently and has not paid attention to the relevant matters of the e-sports team.
The girl's voice sounded anxious, and it didn't look like good news.
Mr. Yang, who was exhausted by all the "good news", breathed a sigh of relief: "Ruan Min'er? Come in."
As soon as she finished speaking, the little girl hurried into the office.
"Boss, do you know how to get a tourist visa to go abroad?" Ruan Min'er asked breathlessly, apparently having just rushed over from the training hall.
Hearing this, the sensitive Yang Ruoqian immediately became alert.
Foreign visa?
What is this girl doing abroad all of a sudden? Could it be that... the team's performance is good enough to compete in the World Championship? !
This is the only explanation.
Mr. Yang, who originally thought that Ruan Min'er would not bring him good news, now wanted to get up and rush to the competition venue to slap those e-sports players hard.
No, what do you professional players do for that you were defeated by an internet cafe team and made it to the world championship?
If you dare to lose to the Internet Cafe Team today, you will dare to lose to the Anchor Team tomorrow!
Yang Ruoqian could already hear his own heavy breathing at this time, but he still tried hard to control his facial muscles and maintain his calmness in front of his employees.
Never show surprise or unfamiliarity with the company's business.
The boss's face must be maintained.
He pretended to handle company documents, but in fact he quickly searched the web for the domestic league rankings and current status of the Yutang team.
YTG, second in the domestic league… lost in the final to a team in its prime.
It is said that this number one team defeated teams from various countries in the World Invitational in the middle of the season, won first place, and is aiming for the world finals championship.
It has a huge momentum and is widely anticipated.
It seemed as if they were about to bring home the first domestic championship trophy.
Although the Yutang team led by Ruan Min'er was in second place, almost no one was optimistic about their ability to achieve any results in the World Championship. Their only task was to play out as many of the other teams' trump cards as possible.
After all, the championship trophy has been monopolized by others for five or six years. Being only second in the country will basically not make a difference in the world competition.
Seeing this information on the web page, Yang Ruoqian breathed a sigh of relief.
Judging from the analysis of various websites, media and authoritative figures, the possibility of YTG winning the world championship is very slim.
If we can't win the championship, then everything will be fine.
In e-sports, the winner takes all, and the team that fails to win the championship will soon be forgotten in the dustbin of history.
Yang Ruoqian quietly closed the webpage and said with a calm smile: "Ruan Min'er, don't be too nervous. The most important thing about the competition is participation. After all, this is your first time in the world competition, so just play your best."
"Regarding the visa issue, your team has a lot of people, and I'm not particularly sure how to go about it. Go ask the operations and legal people."
"If you really don't like the hassle, just find an agent and outsource everything. The company can reimburse all the expenses. All you need to do is save trouble and focus all your energy on adjusting your status instead of saving money."
Ruan Min'er is a host after all. After joining a professional team and having management rights, she spent most of her time in the training hall. She is not very familiar with the company's backend business, so it is understandable that she made some minor mistakes.
"Thank you, boss!" Hearing that she could leave everything to others, the internet-addicted girl suddenly felt much more relaxed.
Ever since she had absolute control over the training hall and the team, she realized how tiring it was to be a manager.
It’s much more tiring than playing games! After only two days of management, Ruan Min’er, exhausted, hired a professional manager to hand over most of the affairs.
This is how I can finally play games with peace of mind.
Yang Ruoqian nodded: "When you get there, don't be nervous if you can't adjust to the time difference, the climate, or you're too nervous, or if there are any other emergencies. The company has no performance requirements for you."
"Boss, can't you say something nice..."
…
At the same time, in a room, Meng Zhi, a customer service girl from a company, was looking at her phone with a sad face.
Black-hearted leader: "Meng Zhi, you are stupid, aren't you? You quit just because they asked you to? Can't you prevaricate and let them find the problem themselves? Can you delay it again? How many times have I scolded you this month?!"
Even through a screen, Meng Zhi could imagine how the fat and big-eared leader was spitting and venting all the problems with the product on himself.
She is just an after-sales customer service, and everything is done according to the platform regulations. As a result, the product has not been strictly controlled recently, and many customers have complained and asked for refunds. What can she do?
Meng Zhi really couldn't stand it anymore, so she typed several lines in the chat box, explaining the regulations of the platform, compressing the video taken by the customer with irrefutable evidence, and preparing to send it to her leader.
During this process, insults from people with the note "black-hearted leader" were sent one after another, and it seemed that no matter how much insults he received, he could not feel better.
Finally, the black-hearted leader seemed to be annoyed that Meng Zhi had been typing but the message never came, so he added: "Deduct 200 from your salary this month!"
Meng Zhi was halfway through typing when she was stunned and her fingers stopped on the keyboard.
After more than ten seconds, she silently deleted all the content she had entered before and typed a simple line of words: "Then I quit. Pay me the salary and I will leave immediately."
The black-hearted leader was furious: "If you don't do it, there are plenty of people who will do it. Who needs you? Get out! You still want a salary? Not a penny!"
"Is that how you talk to your boss?!"
Meng Zhi responded sharply: "Then let's go to labor arbitration. Anyway, I work in customer service, so I'm not afraid of wasting time with you. Finally, since you are a decent person, I will spit at you before I leave. Bye."
After expressing his sincere blessings, Meng Zhi was too lazy to waste any more time talking to this kind of person and directly put him on the blacklist.
She could tolerate everything except having her salary deducted.
Being a customer service representative means being scolded, and Meng Zhi has long been accustomed to it.
As long as there is salary, everything is fine.
You get scolded by customers and your boss every day, and yet you still have your salary deducted. Whoever wants to do it can do it.
Everyone is a post-90s generation, and everyone is an only child.
Of course, after venting his temper, Meng Zhi still had to consider the issue of eating.
"Hey, let's see if there are any companies hiring customer service staff... It's been so hard to find a job these past two years."
“It’s hard to find a job, and it’s even harder to find a good boss.”
After complaining, Meng Zhi opened an online recruitment platform and began to screen for her next job.
Suddenly, a recruitment message caught her attention.
Meng Zhi raised her eyebrows in surprise: "Well, is Kuiguang Group also recruiting customer service? Aren't they in the entertainment industry?"
"Hey, why do these recruitment requirements seem a bit unique?"
(End of this chapter)
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