Chapter 449 Strong Woman
This hotel is not located in a business district because of its location.
Only by being as close to the center of power as possible can it play the additional role it should.
When promoting itself to the outside world, the Sunshine Hotel boasted that its construction cost exceeded 200 million US dollars, making it the most expensive star-rated hotel in New Delhi.
There are 20 professional chefs, two "bartenders" from Australia, 6 restaurants and a wine cellar that can store 3,600 bottles of wine.
The bricks used in the hotel's construction were imported from the University of the East, the marble tiles were imported from Italy, and even the music played in the hotel was sent over the Internet by a company headquartered in the UK.
There are a total of 408 waitresses in Sunshine Hotel. All of them come to work on time at noon. Most of them work until two in the morning before handing over their shifts. Only the etiquette ladies leave work a little earlier.
The hotel has a total of 7 departments, each responsible for a type of food, namely the seven major delicacies.
Each department includes managers, assistant managers, hostesses, and waitresses at the bottom level, also known as "front desk assistants," for a total of 70 employees.
The kitchen staff has a similar hierarchical structure, where position determines the number of points earned.
The more points you have, the more tips you can get. For example, if the total tips received by an ordinary waitress in her department in half a month is 75,000 rupees, she may get about 500 rupees.
The higher the rank, the more points you can get.
This part of the income is very considerable, otherwise Sunshine Hotel would not only recruit female college graduates who are fluent in English.
Their overall quality is very high. They walk slowly and sway gently, speak softly, and smile when they bring a plate or take away a cup before leaving, making people feel like spring breeze.
Ron was talking to someone at the bar, a girl in her twenties who was a middle manager in her department.
Her name is Leila. She comes from one of the small states in the northeast and is the only female among the nine bar managers.
"How much is your monthly salary?"
"Seven thousand rupees, not counting the tip."
"That's not bad." Ron nodded.
"When I worked at the front desk of a travel agency, I only made 4,000. This place is great, it's really beautiful."
"Travel agency? Then your English must be good."
"Um, I actually majored in biochemistry," Leila said a little embarrassedly.
"Wow!" Ron looked at her in surprise. "So you're an engineer. Where did you go to school?"
“Manipur University. I first studied biochemistry and later did a master’s degree in botany.”
Leila said she had planned to pursue a PhD but happened to attend a tourism course in Rudigarh, Punjab.
Later, I fell in love with this job and moved to Delhi to work in a travel agency.
At the time, she lived in an area called South Campus near Delhi University, while the company's office was in North Delhi, which meant she had to take several buses across the city to get to work.
The men on the bus were rude and she often got lost.
Just at this time, the Sunshine Hotel opened. It was still not close to her residence, but it was half the distance of the previous travel agency.
The salary listed in the job posting has almost doubled, so there is no better choice.
So, with her fluent English and experience in dealing with foreigners in a travel agency, Leila became the head of the luxury bar in the Sunshine Hotel.
She does a great job, her job is explaining the menu, taking orders and serving food, which allows her to connect closely with customers.
Most of the guests gave her good reviews, and the bar's food and drinks were provided free of charge to VIP users.
Each bar has a fixed operating cost budget, and Leila always manages to keep costs within the budget.
She was one of the outstanding employees of the Sunshine Hotel this month and was personally received by Ron at the bar she was in charge of.
"Are there any difficulties at work?" As the president of the group, Ron was quite approachable.
"I'm the only female bartender, the rest are men, so I have to fight them all the time!" Leila said bluntly.
"Fight?" Ron asked with interest.
“Those guys are so arrogant,” Leila said with a laugh. “They don’t want to do menial tasks.”
This is a euphemism; the truth is that she did all the chores.
She couldn't refuse, as her family was poor and she had a cousin in Imphal who was a complete alcoholic and was drunk every day.
Every time Leila came home, he would ask her for money. What could she do? She had to give him money, but he had no idea how hard it was for Leila to earn it.
In Delhi, most of Leila's close friends are girls who work, while the boys are the "home affairs ministers" at home.
They stay at home all day, doing nothing, always looking for a so-called good job, a suitable job.
This is a very strange phenomenon. The man is obviously arrogant, but he feels at ease spending the woman's money.
"I'll have the HR department create a performance system. The more work you do, the more bonus you'll get."
"Really?" Leila asked in surprise.
"Of course, more work, more pay, this is a very fair approach."
Ron couldn't blame Indian men for their chauvinism, nor could he change their discrimination against women.
However, for those women who really work hard, he doesn't mind giving them some rewards, which can be regarded as a comfort to them.
The most important thing as a manager is to clearly distinguish between rewards and punishments.
Leila herself was also very satisfied. She knew that Indian men were like this and always looked down on women.
She had long accepted this value system, and her complaints to Mr. Soul were purely grumbling.
She doesn't mind doing a little more work if she can get more bonus.
"If you have any other questions, let's talk about it together." Ron encouraged.
"Mr. Soul, the hotel is fine. The rest are India's own problems."
"Hmm? What do you mean?"
"There is a lot of discrimination in this country. Take me for example. Just because I am from Manipuri and my eyes are smaller than most Indians, they look at me like a foreigner.
People can easily tell I'm from the Northeast. Sometimes the way they look at me, the way they talk to me, makes me feel like I'm not Indian.
I hope others can accept me for who I am and not look at me through tinted glasses. But this is difficult because discrimination is deeply rooted in India, and caste, class, and region are all its accomplices. "
Tsk, she is indeed an educated female master. Ordinary Indian women don’t have such knowledge.
In fact, Leila encountered more problems at work than these, but she just didn't talk about many of them.
Sometimes there would be guests from the Australian and French embassies in the hotel, and if there was no Evian mineral water, she would give them some other brands of soda water, and the French would get angry.
Others were baffling. An American guest once pointed at Leila's nose and cursed. She could only whisper curses in Hindi, but she kept smiling, bowing and nodding.
Leila knew that as a service industry worker, encountering such things was inevitable. They were there to serve others and had no right to discuss their own grievances.
She has this awareness, so she never complains.
And the customers she interacted with were all wealthy people. They came in with bags and shopping bags, such as Louis Vuitton and Cartier.
Sometimes customers would drop their receipts and when she picked them up, she would see that the bills were worth nearly a few lakhs of rupees.
Any random bag is worth several years’ salary for Leila.
And there was Mr. Sur in front of her. Not to mention the well-known Sur Electric Appliances, there were four or five five-star hotels under construction just under her feet.
As Reuters described it, "Colonial development and real estate are just a tiny part of Sur's 'small business.'"
In the face of so much wealth, Leila's income was pitifully small. She was like a little maid in a magnificent imperial palace, unknown and insignificant.
But Leila did not complain, nor did she hate the rich. She had her own plans.
"I'm learning about the catering industry on my own, mainly about process management, catering industry regulations, and food safety. I hope I can do better."
"If you can get professional certification, I will let you be a restaurant manager." Ron said immediately.
"Mr. Soul, is this really your plan?" Leila was very excited.
"Of course, I've never been a conservative person. My principle in hiring people is to prioritize ability, regardless of caste or gender."
"I'll email you the day I get the certificate."
"Okay," Ron smiled, "I'll remember your name, Leila."
This is a capable and bold girl, very confident and daring to make breakthroughs.
She is very different from ordinary Indians, independent and strong.
How should I put it? Ron felt that she was a strong woman, and more of a strong woman from the University of the East.
Ron has traveled all over the country for so many years, but he has hardly ever seen an Indian woman like her.
Ron couldn't take a detailed look at each of the hotel's departments, but based on his on-site inspection, he assessed that they were in good condition.
Many acquaintances in Delhi also come to Sunshine Hotel, and their feedback is very positive.
This can also be seen from the fact that many foreign companies have set up offices directly in the hotel, and the guests are satisfied.
This makes Ron look forward to the upcoming smart city business district, which is the real money-making business, not the storefront facilities like the Sunshine Hotel.
By August, negotiations with the New Delhi government on the Golden Quadrilateral Highway project were finally coming to an end.
Not surprisingly, the companies that got the largest share of the pie were Tata, Reliance, Sur and DLF.
They covered more than 4,000 kilometers of the 5,800-kilometer route, and the remaining 1,000 kilometers were divided among more than a dozen small contractors.
Ron's bribe finally worked, and the Minister of Highways was very satisfied with the young shepherdess woman who was sent to him.
At his instruction, Sur Real Estate won the tender for a highway project in Mumbai and northern Delhi, covering a total length of 1,200 kilometers.
According to the plan, he needs to conduct an on-site inspection in the countryside of Mabang, where the highway may pass, which involves demolition and land expropriation issues.
It may require a large amount of funding, and without his approval, the people below cannot make the decision.
Coincidentally, the initially planned highway route passes through Anand’s hometown.
Well, this guy volunteered to take Ron to visit his hometown.
(End of this chapter)
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