Chapter 2 Best Sales
In the parking lot of the dental clinic, Meng Weishen saw a new energy vehicle painted in Quicksilver, which was a dream car from its color to its model.
"I heard you got a new energy vehicle license plate?" Perhaps seeing him lingering beside the car, Jiang Ranxu generously invited him to the driver's seat. "If you're planning to buy a car, I can give you a test drive today."
Meng Weishen saw his own face reflected in the car window, his expression truly obsessed. He quickly retracted his attention and opened the passenger door: "Goodbye, this car is quite new. I'd be more heartbroken than you if the paint was scratched."
Jiang Ranxu must have turned on the heater ahead of time; the temperature inside the car matched that of the clinic, maintaining a temperature close to human body temperature. The temperature difference between inside and outside caused a layer of ethereal white mist to form on the front window, making the city lights appear blurry and smudged, like the world seen through the eyes of someone with severe astigmatism.
The two did not rush to start the engine, but stopped and waited for the fog to clear.
When the car screen lit up, Jiang Ranxu swiped to the music app and invited him again: "Is there any song you want to listen to? The car Bluetooth can connect to your phone."
"No thanks, my playlist is a mess, it's more chaotic than a garbage dump. I don't have any preferences."
The other party nodded slightly.
Then the female voice began to hum in the car, low and vague, piecing together incomprehensible foreign words, as if heard in a half-asleep state.
The fog on the front window gradually dissipated, and intermittent hexagonal snowflakes hit the car window, but before they could melt, they were wiped away by the windshield wipers. Later snowflakes never learned their lesson and continued to play the same fate as moths to a flame.
Meng Weishen buckled his seatbelt and prepared to start the car. But Jiang Ranxu didn't shift the car into gear. Instead, he leaned over to the back seat and handed him a chubby tooth doll.
It was clearly a custom-made comfort doll called "Ya Ya" for the clinic. But this Ya Ya was unique in appearance: a full size larger than the one in the girl's hand, she was wearing a dentist's white coat, and had a plush flashlight on her head.
Meng Weishen took the doll in a daze. First, he felt a slight chill on his fingertips, then the soft, plump feel of the doll. He examined the embroidery stitches on his white coat, then belatedly suspected he might have touched Jiang Ranxu's fingers.
"Me too?" asked Meng Weishen, an adult who will be turning 30 in a year or two.
"You're my client too, of course."
"Limited edition? I've never seen it in the clinic before."
"The Doctor Yaya was originally supposed to be a limited edition for next year, but when the proofs came out, our director thought the cost was too high, so it was scrapped. You can just consider it a limited edition, after all, there's only one."
Jiang Ranxu looked normal. At least Meng Weishen couldn't see anything unusual. He usually saw Jiang Ranxu's face covered by a mask, as if his expression was always this normal.
Jiang Ranxu continued, "I wanted to give it to you last time, but you left in such a hurry. I just left it in the car."
Admittedly, as his preferred dentist for many years, Jiang Ranxu had a good personal relationship with him. However, Jiang Ranxu's overtures clearly went beyond the boundaries of ordinary friendship, and even the most obtuse person could detect the strangeness. Meng Weishen finally came to his senses. He had always felt that the other party was hiding his true thoughts beneath his words, and he had always ignored them.
He squeezed Doctor Yaya in his arms, sorted out his confused thoughts, recalled the price list and customer service principles posted in the private clinic, and finally realized:
"Doctor Jiang, if I come back to you for invisible braces next January, can it still be counted towards your performance this year?"
Jiang Ranxu paused for a moment before asking, "...why did you suddenly bring this up?"
"Or can you pay in installments? Otherwise, I'll have to wait for my year-end bonus to come in before I have any spare money." Meng Weishen became worried for the other party. "Will paying in installments affect your performance review?"
The car was so quiet that one could hear Jiang Ranxu's heavy, deep breathing. Jiang Ranxu touched the back of his neck and his breathing gradually adjusted.
"Should I have discussed this with you? I told you that your jaw structure is perfect, and your teeth are fairly even, except for one canine that's slightly misaligned. Orthodontics for adults is much more complicated than for teenagers, so there's no need to overly pursue beautiful teeth."
Talking about his slightly protruding canines, Meng Weishen always felt distressed: "But my mother has always thought my teeth were ugly since I was a child. The dentist who came to our middle school for a free clinic also suggested that I get orthodontic treatment, but my mother said he was charging fraud, so we didn't do it."
"No way. It looks pretty cute."
"What's the meaning?"
"It's just quite unique. Dentists are more concerned about people's teeth, and you won't forget your dental checkup once." Jiang Ranxu explained in a very serious tone, "Anyway, it's quite cute."
Although he'd long since noticed that pediatric dentists were adept at exaggerating their praise, Meng Weishen was still somewhat shocked. He subconsciously shrunk back in his chair. "Doctor Jiang, why are you talking like the trainer at the gym next door?"
Jiang Ranxu paused again: "What do you mean, the same as a gym coach?"
Due to his limited language skills, Meng Weishen couldn't explain it clearly. He pulled out his phone and typed "gym" into the WeChat search bar. A sea of muscular men with folded arms popped up on the screen.
Meng Weishen randomly clicked on one of them. There were very few words on the chat interface, but it was filled with muscle photos sent by the other party. From biceps to chest muscles to abdominal muscles, the scales were quite impressive.
[AAA Champion Xiao Hei] (Picture) (Picture) (Picture) Bro, our gym is very close to your company, why don't you come over after work? I'll give you a free trial class.
[Wesley Meng] I'm working overtime. I just saw
[AAA Champion Xiao Hei] (Picture) (Picture) Brother, your waist and abdomen are well trained, try to train your legs. I will guide you and it will definitely be effective.
[Wesley Meng] I'm working overtime. I just saw
[AAA Champion Xiao Hei] (Picture) Brother, please don't join your crappy class and give your younger brother a chance to serve you.
[Wesley Meng] I'm working overtime. I just saw
After Meng Weishen finished showing the chat records, he sincerely praised Jiang Ranxu: "So, Dr. Jiang, if you want to recommend a project to me, just tell me directly. You don't have to think about it like you are doing now. I have always trusted your medical skills. As long as you say to do it, I will definitely do it."
Dr. Jiang, despite receiving the "Excellent Medical Ethics" banner he had verbally awarded, looked anything but happy, his attitude even cold. He simply turned his head and slowly started the car.
Jiang Ranxu said, "Let's talk about the project another day. Tell the navigation system your home address first, and we'll get ready to go."
——
A thriving consumer market requires sales promotion. Yet, modern consumers seem to dislike sales promotion, especially when it's forced. For places like barbershops, beauty salons, and gyms, where positive reviews are often accompanied by comments like "no sales, quiet service," and negative reviews like "heavy push for membership cards, rubbish attitude."
Therefore, to be an excellent salesperson, you must first cultivate the ability to be subtle and effective. Never force your customers verbally, and make them return voluntarily. This is the real skill.
It seems that Dr. Jiang is simply the best salesperson. Even though the other party had already discouraged him for the second time, Meng Weishen's desire to get invisible braces reached its peak.
He placed Doctor Yaya by his bed to prevent the beagle from tearing the doll apart. As he stroked Yaya's soft fur, he felt guilty.
On closer inspection, he hadn't spent any expensive money on anything with Jiang Ranxu. He'd only had four wisdom teeth extracted, two teeth cleanings, and a pit and fissure sealant. All in all, the total cost over three years hadn't exceeded five thousand yuan.
In comparison, he spends more than 5,000 yuan a year at the gym next door, buying an annual membership and hiring a personal trainer.
Moreover, when Meng Weishen had his wisdom teeth extracted for the first time, Jiang Ranxu was still working in a public hospital, so the commission he could have received was probably equivalent to nothing.
None of Meng Weishen's four wisdom teeth were cowards; they all chose to erupt in silence. The impacted wisdom tooth on the bottom right was in the most unusual position and became inflamed the earliest. In his first month at work, it swelled considerably due to continuous late nights and overtime.
Asking for leave during the probation period would surely give his boss the impression that he was lazy and gluttonous. He had tried to endure it, but when he woke up one morning, the swelling was so severe that he couldn't open his mouth.
Meng Weishen hurriedly studied the online registration. Seeing that the gray "full" prompts were everywhere in the past day, he finally found a green channel after searching for a long time and rushed in to register.
He sat in Jiang Ranxu's clinic in a daze, anxiously waiting for Jiang Ranxu to analyze the CT results.
"Doctor Jiang, will there be any sequelae after the extraction? What I mean is, I probably need to take a few days off from work?" Meng Weishen still couldn't open his mouth, and could only mutter with his lips, as clumsy as a fish.
When Jiang Ranxu went on his medical rounds, he was always fully clothed, completely covered from head to toe, leaving only his eyes and eyebrows to evoke a sense of reverie. His pupils and eyelashes were a pure black, and his eye sockets were deep, casting fan-shaped shadows in strong light.
"I can't guarantee anything. You have an impacted tooth, close to the alveolar nerve. It needs to be divided, and there's a chance of infection, fever, and nerve damage. Especially since you're still in the inflammatory phase, we generally don't recommend tooth extraction because the chance of infection is higher."
The more Meng Weishen listened, the more panicked he became. "Can it still be infected? What's the probability of infection? Is it over 50%?"
Jiang Ranxu didn't answer his question, but simply asked calmly, "How old are you?"
"25."
"Just started working?"
Meng Weishen gave a vague "hmm" and explained, "It's a probationary period, and I haven't confirmed that I'll be a regular employee yet."
Jiang Ranxu then called out to his assistant, "Sister Ni, this patient can't have his tooth extracted right now. Send him out. Take him to get iodine glycerin and saline solution, and teach him how to treat it himself at home."
"No, I've already taken leave today. You should just remove it for me, Doctor Jiang." Meng Weishen said anxiously, "I don't think I'll be able to take leave for a while. Let's just do it today."
Jiang Ranxu looked up at him, his eyebrows curved, as if smiling: "Other people are afraid of pain, but you are afraid of having to take leave. This is the first time I've seen you in this situation."
"No way? Do you dare to ask for leave to see the dentist?"
"There's no other way. Wisdom teeth can't be extracted during the infection period. Take some anti-inflammatory medicine to reduce the swelling first, and come back in a couple of days. I'll give you a diagnosis and leave certificate right away. Take it to your boss. Anyone with a normal mind will be accommodating."
It is obvious that there are more mentally ill people in their company than normal people... However, the doctor has already pointed out this, and Meng Weishen can only nod.
"But you can think about it. Should I extract your tooth?" Jiang Ranxu tilted his head slightly, using his jaw to signal him to pay attention to his surroundings. "After all, this is the pediatric dentistry department. You might have chosen the wrong department when you registered."
Meng Weishen finally managed to distract himself from his swollen and painful wisdom tooth. He looked around at the other patients in the clinic: some screaming, some rolling on the floor, some tied up. Wow, they were all tortured human cubs.
Meng Weishen silently recorded the experience of this day as a social death event in his life.
Compared to social failure, Meng Weishen was even more reluctant to wait in the registration system every day, wasting time and being toyed with by scalpers. So two days later, Meng Weishen made an appointment by phone and got into Jiang Ranxu's dental chair.
Assistant Sister Ni draped a sterile cloth like a bib over him and turned on the overhead shadowless light. Then Jiang Ranxu appeared under the light, wearing a layer of transparent protective glasses.
"Come on, open your mouth as wide as you can." Jiang Ranxu said.
"Okay." Meng Weishen did as he was told immediately.
"Is this your first time? Don't be too nervous. You can raise your hand if it hurts."
"good."
"Come closer to me, please? Let me see your condition clearly."
"Okay." Meng Weishen moved too close at once, almost touching the other person's chest, and even faintly heard the other person's heartbeat next to his eardrum.
"Please pay attention at a time like this and stop looking at your phone."
"Okay." Meng Weishen didn't do it this time, "But my supervisor is urging me to reply..."
Jiang Ranxu took off his plastic gloves, easily snatched his cell phone, and placed it on the shelf next to the dental chair.
"I'll try to finish as quickly as possible, and then you can reply." Jiang Ranxu put on the second pair of plastic gloves that Sister Ni brought.
Seeing that a pair of gloves had been wasted, Meng Weishen decided to temporarily switch from being a loyal dog of the company to being a loyal dog of Dr. Jiang. He closed his eyes honestly, waiting for Jiang Ranxu's orders, and cooperated with him to apply the anesthetic injection.
Considering Jiang Ranxu's professional level, extracting wisdom teeth was indeed a waste of his talent. Meng Weishen had no recollection of the post-anesthesia process; he only heard a series of clanging noises, as if the neighbor who had been renovating while he was asleep had now moved the work to his mouth.
Meng Weishen bit a ball of cotton to stop bleeding and praised sincerely, "Doctor Jiang, your technique is really good. Although this is my first time, I didn't feel any pain at all."
Jiang Ranxu seemed to find his choice of words funny, "You are the one who can tolerate it more."
"Can we go back to work this afternoon after the extraction?"
"Stay in the hospital for half an hour for observation, then come see me to check for bleeding. If there's nothing serious, you can leave."
Fortunately, Meng Weishen had his laptop with him. During the observation period, he quickly replied to his instructor's message and then urgently modified the code according to his instructions.
When Jiang Ranxu walked up to him, Meng Weishen didn't notice at all. He then patted him on the shoulder and said, "Meng Weishen? Stop typing and come in so I can check on the bleeding."
"The last row." Meng Weishen stood there unwilling to move.
"What kind of unit is so exploitative? Let's speak out so everyone can avoid it."
Meng Weishen reported the crimes of a certain factory.
Jiang Ranxu seemed very patient with the patient and did not continue to urge him. Instead, he waited beside him for a moment. When he finally closed the screen, Jiang Ranxu slowly spoke:
"Your four wisdom teeth are all crooked, and they'll probably all need to be removed sooner or later. My doctoral advisor is going to be the director of a dental clinic at a private hospital in the second half of the year, and I'll go with him. The clinic seems to be very close to your company's headquarters, so you're welcome to come see us; the commute is quite convenient. Of course, you don't have to see me, as there are probably many colleagues who are better at adult maxillofacial surgery than I am."
It was a clever sales pitch. He was considerate of the customer, and the steps he took were very generous, without any sense of coercion, leaving Meng Weishen with no reason to refuse.
Meng Weishen, who was already in high spirits, nodded repeatedly: "That's great, Doctor Jiang. As long as I can successfully retain you, I will definitely come to you."
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