Chen Sheng also knew that he could not hide this matter from Lin Feng. At the same time, the Longteng L1 mobile phone was not developed by him, so he told Lin Feng the defects of this phone without reservation.

Hearing this, Lin Feng's face instantly turned gloomy.

After hanging up the phone, he turned on his computer and started browsing the official forum of Longteng Technology.

This official forum was set up at Lin Feng's request, with the aim of providing fans with a place to express their opinions.

But after he opened the post, he found that many users in the forum were complaining that the phone was thin and fragile.

"Damn, this L1 phone has decent performance, but it's so damn easy to break. I accidentally dropped it while eating just now, and a corner of it broke!"

"Your problem is nothing. My screen has cracked..."

"Alas, that's the end of the 999 phone. I can only accept my bad luck!"

After seeing so many negative news, Lin Feng immediately called Shen Lei after turning off the computer.

"Director Lin, is there anything you need me to do?"

"You must immediately ask the company's marketing team to come up with a plan for subsidies for returns and exchanges of our L1 phones!"

"What? Return or exchange? What happened?"

Shen Lei on the other end of the phone was completely confused.

"What do you guys do for a living? Didn't you see so many people complaining about the quality of the L1 phone's casing on the official website?"

“Ah, this? We know that, but the L1 phone itself is not profitable, and the public can understand that.

After all, who would want to spend 999 to buy a phone that can compete with 5999? So if you want good performance, you must sacrifice other aspects!"

"Other mobile phones can do this, but Longteng mobile phones absolutely cannot. I will not allow large-scale quality problems to occur in my products!"

Lin Feng said angrily on the spot.

The production process of a mobile phone is extremely complicated, and it is inevitable that some quality problems will occur in some mobile phones.

But now the entire phone has quality problems. If he doesn't stop in time, the reputation of Longteng mobile phone may be ruined.

"Mr. Lin, it's not that serious. After the launch of L2, not many people paid attention to L1."

“No, the Longteng L1 itself is a low-end phone, and even if we launch the Longteng L2, it will continue to sell in the short term.

Besides, many people have not encountered this problem in the early stages. If this matter is allowed to ferment, it may erupt like a volcano one day.

So we have to take quick measures to remedy the situation before it completely breaks out!"

Lin Feng's attitude was very firm, and since he was the person in charge of the company, Shen Lei naturally gave up trying to persuade him.

"Director Lin, do you want to let users return the products directly? If they do, our losses will be huge."

"First, we will issue a statement to inform consumers of all the defects of Longteng L1, and then the first option is to return the product. If you want to return the product, we will return the full amount of money!

The second option is to exchange the product. If you want to exchange it for the new Longteng L1 model, you have to queue up. If you want to exchange Longteng L1 for L2, you can also do so. You only need to pay the difference of 1,000 yuan, but you also need to queue up! "

"Director Lin, our losses would be too great, and aren't we planning to go public now?

I am worried that our performance will not meet the listing requirements!"

After hearing this, Shen Lei showed a worried look.

Lin Feng naturally knew how important listing was to a company’s financial requirements.

The profits of companies applying for listing must meet the following standards: first, the ratio of pre-tax profits to the actual issued share capital in the annual final accounts must reach more than 10% in the past two years; second, the pre-tax profits in the past two years must reach more than 10 million yuan, and the profit rate on equity must not be less than 5%; third, the pre-tax profits in each of the past two years must meet one of the first two standards.

Longteng Technology has only been established for more than a year. If this plan is implemented, everything we have done in the past year will be completely in vain.

In this case, it is impossible to apply for listing normally in a short period of time. It will take at least 2-3 years, so Shen Lei wanted to dissuade and stop Lin Feng.

“I will find a way to get it listed, but the most urgent task now is to solve the quality problem.

While the Longteng L2 model is being developed, the quality issue of the Longteng L1 housing must be resolved immediately.”

"Okay, I'll liaise with the marketing and technical departments and ask them to come up with their solutions as soon as possible!"

After hanging up the phone, Lin Feng hugged Lin Xiao again.

"You little bastard, you really helped your father a lot. What reward do you want?"

Lin Xiao had no idea what Lin Feng was saying. He just kept babbling at Lin Feng.

Just two days later, Longteng Mobile released a latest statement under Lin Feng's strong intervention.

In the statement, Longteng Mobile first sincerely apologized to consumers and then provided three solutions.

Based on the previous two plans, the third plan was thought out by Shen Lei and his team, which is that if consumers are unwilling to refund or exchange, they will give consumers a 200 yuan consumption voucher.

At the same time, those who have consumption coupons can purchase the Longteng L2 model mobile phone first.

This behavior of Longteng mobile phone once again set off the entire Internet. Some news about the poor quality of Longteng L1 had already appeared on the Internet.

But now that this statement has been released, the questioning voices on the Internet have been instantly overwhelmed by the voices of praise.

People complain online just to see if they can get some compensation.

Now that Longteng Technology has offered such a generous compensation package, how could anyone still gossip?

However, what Lin Feng did not expect was that within just one day, almost all users chose the third option at the first opportunity.

As for the first two options he proposed, almost no one was willing to accept them, which made him a little confused.