Qinghe was originally supposed to be hosting these people, but she didn't expect so many people to come all at once, and the scene was so chaotic. For a moment, Qinghe didn't know how to handle it, so she could only shout, "Everyone, please don't make noise, please don't make noise, let's talk one by one!"
But it was completely useless; her words were drowned out by the noise and had no effect whatsoever!
Bai Nuo stood behind the counter, holding a teacup in one hand, and then stood on the counter and smashed the teacup down with a bang.
All the noise stopped abruptly when the teacup shattered. Everyone fell silent and turned to stare at her in disbelief.
"Sorry everyone!" Bai Nuo smiled. "I was trying to wipe the cobwebs, and I lost my grip on the teacup. I startled you all!"
Everyone hesitated, unsure of what to say. Some people's gazes were already fixed on the roof, where there wasn't a trace of cobwebs. Even the spot where Bai Nuo was standing was clean. Where did the cobwebs come from?
But at this point, no one cared whether Bai Nuo's words were an excuse or not; everyone was stunned by Bai Nuo and hadn't come to their senses yet.
Seeing that everyone who came here looked like a statue, and that the once noisy hall was now completely silent, Bai Nuo immediately jumped down from the counter and walked up to them.
A large group of women watched as Bai Nuo slowly walked up to them. She had a smile on her face and her eyes were as gentle as water. Some of them were stunned. How come they had never noticed before that the shopkeeper was actually quite pretty? She was a bit young, but she could definitely be considered a beauty!
"Who just said they wanted a refund? One by one!" Bai Nuo finally walked up to them and said with a smile, "Don't worry, everyone. As long as it's something that comes out of our store, if there's really a problem, we will definitely give you a refund. Duobaoge is such a big store, we would never bully our customers. Please rest assured!"
“Miss…” Qinghe became anxious when she heard Bai Nuo say that. There were just the right number of people here. If they all left, then Duobao Pavilion would have been closed for a month.
"Go ahead, we'll each take charge of one side and get these things done as soon as possible!" Bai Nuo said calmly. Qing He saw that she seemed to have no emotions at all and didn't know what Bai Nuo was thinking, so he had no choice but to follow Bai Nuo's instructions and line up the group of women into two lines.
You wouldn't believe how long the line stretched out of the hall!
"What's your question?" After everyone had settled down in an orderly fashion, Bai Nuo asked the first woman in front of him.
"This thing of yours is cracked!" the woman said casually, holding a pair of earrings in her hand. "How am I supposed to wear it like this?"
"When did you buy it?" Bai Nuo asked.
"This May!"
"..." Bai Nuo paused for a moment, then said, "Okay, please wait upstairs for a moment. I'll refund your money after I've finished dealing with this!"
"Just cancel now, why wait?" The woman was displeased when she heard Bai Nuo say that. "I need to go home and cook for my child. Aren't you wasting my time?"
Bai Nuo said calmly, "I also want to refund you quickly, but I don't have that much cash here. As you can see, you're not the only one returning goods; there are many other people waiting. If I give you the money, I'll have to go to the bank to get the money, and then these people will have to wait. I can't let you delay for so long, can I?"
The woman was speechless and muttered, "If you didn't sell counterfeit goods here, wouldn't everything be fine? What bad luck!"
Someone nearby advised her, "Yes, why don't you go upstairs and wait?"
The woman was still unwilling. Seeing this, Bai Nuo immediately said, "Since that's the case, I won't waste everyone's time. Here's what I'll do: I'll give each of you a piece of paper. Write down when you bought the item from me, how much it cost, what the problem was, and where you live. I'll check it and then give you a refund, okay? This is much faster than me asking each of you one by one and then going upstairs to wait!"
The woman's expression softened a bit. "That's alright then."
Someone in the crowd said, "What if I can't read?"
Bai Nuo said, "There must be someone here who can read. I'll help you write it down, and the others will act as witnesses. You just need to put your fingerprint on it!"
The woman who spoke first immediately objected, "Why do I need to sign and put my fingerprint on it?"
Bai Nuo smiled slightly, "I refunded your money, and you accepted my money, so we need to have a written agreement, right? Otherwise, what if we start arguing? If you don't sign and put your fingerprint on it, we won't refund your money!"
"It's just signing and putting your fingerprint on something, what's the big deal? Can you hurry up? If you don't want to, then don't waste our time!" someone in the queue stuck their head out and shouted loudly.
"Please?" Bai Nuo smiled at her.
For some reason, seeing that Bai Nuo was always smiling, neither anxious nor angry, the woman suddenly felt very insecure.
But now that things had come to this, he had no choice but to listen to the woman and reluctantly nod.
"Qinghe, go and get the writing brush, ink, paper, and inkstone!"
"Yes!" Qinghe responded repeatedly, ran behind the counter, took out paper and pen, divided them into two sets, placed them in front of Bai Nuo and himself, and then called out, "You two come with me!"
Bai Nuo pushed the paper and pen forward a little, looking at the woman with a smile, "Please!"
The woman had no choice but to bite the bullet and write down her information, then sign and affix her fingerprint.
This chapter is not finished yet. Please click on the next page to continue reading the exciting content!
Continue read on readnovelmtl.com
