Chapter 292 Getting along well
292 Getting along well
Shen Yiyi certainly didn't know that her sister-in-law Jiang Xiangyi could do business like this.
But she actually meets quite a few such top-notch customers.
But compared to Jiang Xiangyi, Shen Yiyi had resolved all the problems.
She will always provide returns or exchanges, whether it's a refund or an exchange, she will never argue with the customers.
The purpose here is that even if you can't make money from the customers, you can make an impression on them and never fall out with the customers.
Of course, this does not include those who are extremely difficult and hard to deal with.
Generally speaking, they are all normal people, so just treat them in a normal way.
Another thing is that Shen Yiyi also has high requirements for her employees.
Customers can try on clothes however they want, and you must never be cold to them. You must also help them choose clothes that are suitable for them. Don't blindly praise them. You must praise them, but the praise must be realistic.
It's obvious that this dress doesn't look good and doesn't fit, so there's really no need to exaggerate.
Because Shen Yiyi is not running a single store business, she is running a chain of stores, all under the same brand, so she has to build up her reputation.
Women's daily topics are always clothes and the like. Even if they can't make money from the clothes, they must earn back the reputation and credibility.
Since Shen Yiyi has such high requirements for her employees, of course the salary she pays to each employee is not low. Sixty dollars a month is definitely considered a high salary.
In this era, a salary of 60 yuan can support a family of five, and life is still good. If you save money, you can even save some.
Even now, there are still jobs out there that pay thirty yuan a month.
Shen Yiyi pays her employees 60 yuan a month, and gives them a little extra as a year-end bonus at the end of the year, as well as a start-of-work bonus before the New Year.
Why can't we demand more from our employees?
If a worker receives more than three complaints from customers, or gets angry at customers, or has a negative attitude towards work, she will ask the store manager to fire the worker directly and will never keep him/her any longer.
She is not worried at all about not being able to recruit suitable employees with this salary.
Of course, she applies this not only to employees, but also to store managers, and even to deputy managers and managers above them. Her requirements are not low.
This is not only true for the stores here, but also for the stores in my hometown's provincial capital.
On this day, Shen Yiyi received a call from her sister-in-law Qin Hong.
Let’s talk about business first.
Business is pretty good, but because of that, it does attract some envy.
For example, something almost happened to Tang Hui last time.
The girlfriend of a street bully also wants to run a clothing store business, so she wants to buy Tang Hui's store by force.
The bully has a lot of low-rate guys under his command. If you don't have any connections, you can only pack up and run away with your tail between your legs. You will definitely not be able to continue your business.
Tang Hui also quickly found Qin Hong and told her about this.
Qin Hong called Qi Tianming.
Although the two of them had talked, they didn't even hold hands. Moreover, Qi Tianming was a very gentleman. When he went to his house before, he treated him with the etiquette of a younger sister and never mentioned the previous matter again.
We are all adults now, so we should let it go. Don't make it awkward when everyone meets each other because of a small matter. There is no need for that. Just be open and honest.
When Qi Tianming received the call, he told him to just go ahead and do business.
Those stores all purchase goods from his factory and are his customers, and are truly the clothing factory's largest customers.
Since there are dozens of stores, how much goods do we need to import to sell?
Another thing is that Shen Yiyi really knows how to behave.
Just last year, when he came to my house, he also brought a bowl of tea.
So if there is any problem in the store, of course he has to take care of it. He can't just take other people's things for free.
Sure enough, the next day, the bully named Brother Wang came to Tang Hui's house to apologize, limping and bruised, along with seven or eight other scoundrels who were also covered in scars.
In front of Tang Hui, he punched and kicked the woman who had taken a fancy to his store and wanted to take it over for herself.
They said that if it weren't for this woman's bad heart, they would never dare to come and cause trouble. It was all this bitch's fault!
Tang Hui is no longer a fool who has just entered society.
He had no sympathy for these people, including the woman who was beaten and screaming miserably.
When he came to the store to make his statement, he was so arrogant and domineering. He deserves what happened now.
Because if he didn't have someone behind him, would he still want to run this store? If he likes this store, would he have to give up other stores in the future?
Of course, Zhao Sixi, Zhong Bing, and Su Lihua all knew about Tang Hui's affairs.
They lived next to each other, and there was no way Tang Hui could hide such a big thing, he had to tell them all.
Qin Hong also came over later.
It is just to give them some reassurance so that they don't have to be afraid, and ask them not to cause trouble, run the business well, and do normal business.
Several people understand.
So Shen Yiyi handed over the business in her hometown to her sister-in-law Qin Hong, who really helped manage it very well.
Besides business matters, there are other things as well.
Qin Hong said embarrassedly: "Chen Chi may visit the camp soon. Let mom take a look."
Shen Yiyi smiled when she heard this, "Chen Chi is coming?"
"He is in charge of that train line. He can ask for leave and walk off the train."
Shen Yiyi was very happy: "Let him come. Although Mom has seen his photo, she has always wanted to meet him in person."
She didn't ask much about her sister-in-law and Chen Chi, but based on this one incident alone she knew that they got along very well.
Qin Hong pursed her lips and smiled.
She does get along well with Chen Chi.
Of course, as Chen Chi is a public security officer, she is very busy on weekdays and has to travel from time to time, but she really doesn't care about these things.
Because I also have to go to work and write articles, so I'm quite busy.
Also, she actually has a bit of a heroic streak.
Chen Chi's career as a public security officer is a plus for her.
But these are all external. The most important thing is Chen Chi himself. After getting to know him, you will find that he is a really good person.
The family aspect is not a burden.
Chen Chi also told her that if she gets married in the future, she doesn’t have to live with her parents, and she can just go home for a meal during the New Year and other holidays.
He also took her to see a yard owned by him. The decoration in every aspect was very good, and it was almost ready for moving in.
Qin Hong didn't feel offended. The fact that he considered these issues showed that he was serious about this relationship.
Because she had a good impression of him, Qin Hong asked him to go and see her mother so that her mother could meet him in person.