Chapter 94 Inspection of the Second Store
I hailed a taxi as soon as I left the house and headed straight for the airport.
Xiao Zhang asked in confusion, "President Song, are you just leaving like that?"
“If we don’t leave now, we won’t be able to leave at all. We’ll take the next available flight to the next city.”
Without asking any questions, Xiao Zhang booked the plane ticket. Only after boarding the plane did Xiao Zhang ask Song Yilin, "President Song, why are you leaving in such a hurry?"
"They've already blatantly embezzled. Either they have powerful local connections or they have people in the group. Zhou Jian's people in the group have already been purged. Currently, no one has the power to cover everything up. Right now, only Mr. Yang and I have that kind of authority in the group. Mr. Yang isn't that kind of person, so it must mean they have good local connections. Even a powerful dragon can't suppress a local snake. We'll only start our work after ensuring our own safety. In a moment, we'll directly notify the Xu Group's audit team to conduct a surprise audit."
Xiao Zhang was clearly frightened: "Is it that scary, President Song?"
This frightened the little girl.
Song Yilin chuckled: "Don't be so nervous. It's just a very, very low probability. The public security is so good now. It's broad daylight. How could there be so many criminal gangs? Even if there's only a one in ten thousand chance, I wouldn't take you on that risk."
Song Yilin gently patted her shoulder to comfort her.
Xiao Zhang seemed lost in thought, his expression a little off, and he touched the shoulder she had just patted.
Song Yilin didn't think much of it; the little girl was probably frightened.
Throughout the journey, Xiao Zhang took special care of her.
I massaged her shoulders, poured her water, and wiped her face; I was being a little too enthusiastic.
"Xiao Zhang, you don't need to serve me like that. You have your job duties, and serving me is not one of them."
“I know, I’m just grateful that you didn’t take me into danger.”
"Because I don't want to take any risks."
"That seems to be true."
Xiao Zhang awkwardly withdrew his hand.
The next stop was Zhou Jian's second store. The store's sales and profitability were fine, but it seemed that the person in charge had little contact with the group, so we came here for a visit.
As usual, Song Yilin went into the store to be a customer. The store's sales were fine, so she went to check on their event setup.
There's nothing wrong with it.
Song Yilin told Xiao Zhang that she could reveal her identity now, and Xiao Zhang then made the necessary arrangements. The store's general manager immediately came downstairs to greet her.
General Manager Chi of the second store bowed and scraped to Song Yilin, showing his utmost respect: "President Song, I didn't know you were coming. I'm so sorry for not welcoming you properly. Why didn't you tell me in advance? I could have picked you up from the airport."
"I was just passing by and stopped by for a look. How have sales been lately?"
Mr. Chi, being very perceptive, had someone bring Song Yilin the front desk registration information and the after-sales factory visit data.
These two data points are the most intuitive and reliable data from the 4S store. Song Yilin didn't look at them; she only showed them to Xiao Zhang. Song Yilin then walked around the store with President Chi.
"Mr. Chi, how many years has this store been around?"
"Mr. Song, this store has been around for eleven years."
Zhou Jian has quite the ability to set up a shop like this in this place.
"How many years has Mr. Chi been the general manager of this store?"
"It's been three years. I was personally interviewed by Yang Lan."
This person is quite smart; he knows to distance himself from Zhou Jian. Regardless of whether it's true or not, these words show that he's pragmatic.
Song Yilin looked at the mottled walls. The security booth didn't even have air conditioning. On such a hot day, the security guards were just using a small fan inside.
The workshop floor already has years of oil stains.
Song Yilin pointed to the ground: "President Chi should pay more attention to the 5S in the store in the future."
"Yes, yes, Mr. Song is absolutely right."
After looking around, it was lunchtime, and Mr. Chi looked at his watch.
He tentatively asked, "Mr. Song, it's lunchtime. You came in a hurry, and we haven't prepared properly. As the host, I'll be a little impolite today. Could you please have a quick bite at the restaurant next door? I'll give you a briefing on the restaurant's situation while we eat."
Mr. Chi didn't know her connections, so he didn't dare take her to any fancy restaurants. The company's banquet rules didn't include any company personnel, so Mr. Chi said that treating her personally was the safest approach.
"No need, I'm from the group and an employee of the company. I'll eat in the cafeteria with President Chi today."
"Yes, I'll let the kitchen know."
"No need. We'll eat the same food the employees eat. There's no need for special meals."
Mr. Chi seemed a little awkward; it seemed the staff cafeteria wasn't up to par.
When we arrived at the cafeteria, the food was really not presentable. The dishes consisted of one meat dish and two vegetable dishes, but there was hardly any meat in them.
Song Yilin didn't say anything on the spot, and had a meal with President Chi in the staff cafeteria.
Back in the general manager's office, Song Yilin said coldly, "Is this what you usually feed your employees?"
"President Song's lesson today is correct, but to ensure profits, we do need to save money here and there."
Song Yilin ignored what President Chi said and turned to Xiao Zhang to give her the data, as well as the employees' evaluation of President Chi.
Many of the comments are: "President Chi is extremely stingy."
After glancing at the data, it wasn't falsified, but the store's profits were truly squeezed out bit by bit.
Song Yilin didn't know how to comment.
After a while, let Xiao Zhang go out.
"Mr. Chi, I really appreciate how you do things, but you can't skimp on the employees' meals. In the future, when it comes to employee benefits, don't make people feel that the Xu Group is still so stingy after the acquisition."
"Yes, yes, yes, it's about President Song's reprimand."
"Improve employee benefits and pay attention to their working environment. Hire more salespeople and conduct a performance-based elimination system after six months. Use all the profits from those six months to renovate your store and add more meat dishes for your employees."
Mr. Chi looked distressed: "The brothers in the store have all worked together for many years. Some of them have been here since the store opened. They treat the store like their home."
Ms. Chi values relationships and believes that everyone has their own management style. She doesn't interfere too much, but she is determined to achieve the profits she wants.
“I know you’re reluctant to lay off employees, but I need profits. If things continue like this, we’ll be eliminated by the market sooner or later. If you can maintain your profits for the next six months, I can allow you to keep a few more employees, but they must be on high alert, understand?”
Mr. Chi nodded repeatedly: "Thank you, Mr. Song, thank you so much."
After talking with President Chi, the takeout she ordered for Xiao Zhang arrived. She hadn't taken Xiao Zhang with her when she went to the cafeteria; the girl didn't say anything because she was busy.
"Eat up. I know you haven't had lunch. After you finish lunch, have the company issue a statement."
Xiao Zhang's eyes seemed to sparkle as he looked at her, saying, "Thank you, President Song, for thinking of me before I've eaten."
"Eat up. In a bit, we'll give a report praising President Chi's management for not wasting the group's assets, and also criticize the store's 5S practices, requiring them to rectify the issues within a specified period."
If things are handled lightly, since they're all part of the same group, the other stores will soon find out what happened at this store, why it was punished, and why it was rewarded. Since President Chi is still the general manager of this store, the announcement can't be too harsh; we have to save face for him.
"Okay, I'll have my clerk write it down and send it to you for review."
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