Five days have passed in the blink of an eye.
Today is the sixth day since He Wenhua Fast Food Restaurant opened.
Business was a little slow for the first two days, but now his daily turnover is basically around five hundred.
His business wasn't booming this morning. Near the bus stop outside the factory, there were vendors selling steamed buns and mantou in styrofoam boxes, a wonton stall, and He Ling selling glutinous rice balls. They set up a stall selling fried noodles and fried rice in the morning, but they could only sell about forty servings a day, sometimes as few as thirty.
The late-night snack business is much better. There are no competitors. We open at 10 pm and close at 10:45 pm, and we can usually sell more than 60 servings. However, many people don't want to queue and choose not to eat, so we lose a lot of customers.
The shop had only been open for five or six days, and He Wenhua and Xia Lijuan were exhausted. They had both lost weight and could no longer wear their old pants.
“I can’t wear these anymore. I’ll go upstairs tonight and buy two more,” He Wenhua said. “And while I’m at it, I’ll check out the air conditioner. Damn, it’s so hot.”
"I still have to wait a few days to buy an air conditioner, so I need to keep some on hand for emergencies."
They only have less than three thousand yuan left, and after buying the air conditioner, there's not much left.
"It's almost time, hurry up and deliver the food. If you're late, you'll waste their time and they'll complain again."
Last time they arrived seven minutes late, and several customers complained.
At 5:25, the couple each rode a tricycle to their respective factories to deliver meals.
He Wenhua arrived at the Rose Garment Factory at exactly 5:31.
As a result, He Wenhua waited there until 5:36, but no workers came out!
He Wenhua sensed something was wrong.
He looked around and, seeing no one, quickly ran into the factory and asked a familiar customer, "Why haven't you finished get off work yet today?"
"We're not working overtime today, we're leaving at six."
He Wenhua exclaimed in surprise: "What? We don't get off work until six o'clock?"
"Yeah, Mr. He, you're not delivering food this early, are you?"
He Wenhua thought to himself, "It's all over."
If we finish get off work at six o'clock, all the dishes will be cold by the time they reach the customers. If the dishes are cold, we can lower the price and the customers can still eat them. But it's not the same with fried noodles. They get hard when they're cold and they clump together, making them inedible!
He Wenhua was extremely anxious; what could she do?
He returned to his stall, remembering He Wenlin's words about the principle of "customer first," and realized that he was bound to suffer this loss today!
But the thought of losing so much money makes my heart bleed.
Xia Lijuan, who was distributing meals at the gate of the factory next door, also noticed the problem and was extremely anxious.
At 5:45, she finally finished serving the meals and rushed over: "What happened?"
"What's going on? Their factory isn't letting us work overtime today; we're supposed to leave at six! When you came this afternoon, why didn't you ask if they were working overtime or not?"
"I asked them, they're working overtime." Xia Lijuan was also extremely anxious. "What are we going to do? By the time they get off work, the food will be cold."
"What else can we do? We can only accept this loss. The food can be eaten cold, but it's summer and their rice is still hot, so it doesn't matter much. We can reheat the fried rice, but the fried noodles are inedible; I'll have to go back and reheat them."
When they come out to pick up their food, tell them that we misremembered their closing time today, and that it was our mistake. We'll offer a free meal of fried noodles or fried rice to everyone who ordered takeout this afternoon as an apology.
"If we treat them to a meal for free, how much will we lose?" Xia Lijuan was furious.
"I have to accept whatever loss I incur! I'm going back now, while I still have some time."
He Wenhua quickly picked out the fried rice, got on Xia Lijuan's tricycle, and rode back to the shop.
He Wenhua hurriedly opened the fried rice, poured it into the pot to heat it up, and after heating the fried rice, he fried more than twenty portions of fried rice noodles again.
I heated it myself, cooked it myself, and even packed it up myself. After all that work, it was already 6:20.
He Wenhua hurriedly delivered it over.
At this time, at the Rose Garment Factory.
The workers gradually came out.
Then I found that the boxed lunch was cold when I arrived.
"Boss, your food is getting cold. Is it fresh?"
"Could it be leftovers from lunch?"
Upon hearing this, the workers' faces changed.
Xia Lijuan hurriedly explained, "It's not leftovers. It was all freshly cooked this afternoon. We produce according to everyone's orders, so there are no leftovers."
"If there are no leftovers, why is the food cold? It's cold food, isn't it?"
Xia Lijuan: "Hello, I'm sorry. I thought you were working overtime, so I came at 5:30. The food is cold, but everything is fine, so you can eat without worry. It's hot now, so your rice must be piping hot. Hot rice and cold dishes are just right to eat together. My husband has already gone back to reheat the fried rice and noodles. Please wait patiently, thank you everyone."
Xia Lijuan didn't mention treating everyone to a free meal of fried noodles and fried rice because she couldn't bear to part with it.
Rose Garment Factory has 40 boxed meal orders tonight. If she gets a free meal, it means she will not only lose the income from 40 orders tomorrow, but also lose 60 yuan!
This is too much of a loss! She didn't want to.
She hoped that these people could understand her this time and forgive her. After all, this was her own business, and she would just have to be more careful in the future. This matter would definitely pass, and everyone would forget about it.
At worst, the guests will scold her a couple of times.
She was happy to save such a sum of money by scolding him a couple of times.
"Then you have to give us a discount. It doesn't make sense. We paid for it and we're buying it cold."
"Give us a discount."
"The fried noodles and fried rice need to be made again. How long are we going to have to wait here?"
"Yeah, you guys are so unreliable."
...
The guests had complaints.
Xia Lijuan quickly apologized: "I'm sorry everyone, but it's not easy for us to do business..."
Guest 1: "You have it tough, but I have it even tougher than you."
Guest 2: "Which job is easy for migrant workers? If it were easy, would they still leave their hometown?"
Guest 3: "..."
He Wenhua rushed over in a hurry and saw this scene.
"What happened?" He Wenhua asked Xia Lijuan.
Xia Lijuan did not speak.
"Mr. He, you've come at the right time. Your dishes are getting cold, what are you going to do with them?"
Upon hearing the guest's words, He Wenhua understood. He glanced at Xia Lijuan and guessed that she hadn't done as he had said, which made him angry!
At this moment, Xia Lijuan said, "It's okay to eat it even if it's cold, pretty girl. Can you make do with this this time? Thank you."
He Wenhua quickly said, "No, no, everyone, this is indeed our fault. We've remade the fried noodles and fried rice, and you can come and pick them up. I can't let you pay the same price for a cold meal. To express my apology, I'll treat you all to fried noodles for lunch tomorrow!"
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