Willow branches are turning the pages of the notebook.
He said slowly:
"The installation of the glass corridor on the production line that you arranged has been completed."
"Our old employees, namely Qian Wang and his group, have officially joined the company and are waiting for your work assignment."
"The supply chain is currently very stable, and Xiong Xuepeng in Wenzhou is being very honest."
“They even came over a few days ago to apologize and beg us to continue receiving the goods.”
"The American toothbrushes have already passed through customs and are currently floating on the ocean."
"The remaining goods are from Europe, America, and island nations."
"The most important problem now is that production volume can't be increased. And the defect rate is also starting to rise."
Wu Changfeng pointed at the table and asked doubtfully, "This shouldn't be the case. As proficiency increases, production should always be rising."
"The defect rate should be reduced even further. Have you found the reason?"
Willow Stalk sighed, "I simply can't find the reason."
"The team leaders are all online, and the workers aren't slacking off, but the output just won't go up."
Wu Changfeng leaned back on the sofa and remained silent for a while.
Willow Branch tentatively asked, "Should we hire more people to increase production?"
Wu Changfeng waved his hand: "Let's put this idea aside for now until there's a second wave of orders."
"Although I have confidence in the product, this is a complete waste of resources."
"If the current workforce cannot increase output, adding more people will only temporarily boost output."
"Then we'll encounter the same problem of low production."
Willow shrugged helplessly.
Right now.
Wu Changfeng was completely dumbfounded.
As proficiency increases over time, production output should rise in a curve.
How come it has entered a stable state?
I don't understand, I don't understand.
Wu Changfeng waved his hand: "Come on, come with me to the workshop."
The two went downstairs and arrived at the production line in just a few steps.
The glass corridor was very bright, and Wu Changfeng was very satisfied.
Wang Mingzhu was the first to see Wu Changfeng and shouted, "The boss is back!"
The other workers turned around and greeted them.
Wu Changfeng nodded: "My colleagues, you've worked hard. Let's get back to work. I'm just taking a walk around."
Before meeting Wu Changfeng, these workers seemed to be working like zombies.
Wu Changfeng arrived, and his mental state improved.
Wu Changfeng came to Pang Dazhuang's side and watched him assemble the toothbrush.
Pang Dazhuang said with a smile, "Hello, Brother Wu."
"Okay, okay." Wu Changfeng asked, "How much did you make last month?"
“930!” Pang Dazhuang said with great pride.
"Is that all?"
"Brother, is this not enough?" Pang Dazhuang asked strangely.
Wu Changfeng tilted his head: "A lot? I thought it was at least 1,000 or more. Did I not work hard?"
"Brother Wu, I work really hard, I've even developed an iron crotch."
Pang Dazhuang's words drew a burst of laughter.
Wu Changfeng laughed and said, "Don't try to save me money. The more you earn, the happier I'll be."
Pang Dazhuang nodded: "Don't worry, as long as the factory stands, it will last forever!"
After saying that, Pang Dazhuang's fingers flew, and the assembly speed increased even more.
Wu Changfeng then asked the other people, and then asked with great concern if they had any difficulties.
Everyone said no, it was already very good.
With such a high salary, people still want to get in through connections.
But unfortunately, the factory was a monolithic entity.
Mr. Liu has absolutely no connections in the local area.
They have no connection.
Wu Changfeng and Liu Tiao spent an hour on the production line.
I watched as the finished toothbrushes were packed into boxes, packaged, and sent to the warehouse.
Wu Changfeng asked Liu Tiao, "How many boxes could you produce in an hour before?"
"It has stabilized at around 10 boxes."
Wu Changfeng pointed to the boxes on the ground: "1, 2, 3, 4... 10, 11, 12, 13, 14, 15"
Willow's eyes widened: "That makes 15 boxes now!"
"Have you noticed anything wrong?" Wu Changfeng asked.
Willow shook her head: "Could it be that you, boss, possess some kind of special magic?"
Wu Changfeng laughed and said, "I have no magic power whatsoever. I know what's going on."
"Oh?" Willow Branch said in surprise, "What exactly is the reason for the low yield? How come you were able to increase it as soon as you arrived?"
"It has nothing to do with me."
Wu Changfeng said.
actually.
Later, an American factory encountered the same problem.
Despite the ample supply of raw materials and the workers' diligent work, without any slacking off, they were consistently putting in the work.
But production just won't go up.
Finally, we consulted several experts to determine which management环节 (link/stage) had gone wrong.
This event gave rise to the term "Hawthorne Experiments".
It's a very niche term, but in management, it has led to revolutionary insights.
People used to think that management meant improving production efficiency.
Do things well and achieve your goals.
The key is the standard process.
Just like the factory operation system established by Wu Changfeng.
It has a slightly cold taste.
This system is perfectly justifiable and is the cornerstone of ensuring the factory's operation.
but.
The Hawthorne experiment sparked considerable debate about this theory.
This experiment took a very long time to complete.
One of the stories goes like this:
Several experts from Harvard University visited the Hawthorne Electrical Assembly Plant, part of the Westinghouse Electric Company in the United States.
We need to find out why this factory's output is not increasing.
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