Wu Changfeng sighed deeply: "The reason is the question I just asked."
"What!" Willow exclaimed, "A simple greeting can increase production efficiency?"
Wu Changfeng nodded.
He then spoke of the Hawthorne experiments while looking at the willow branches.
Tell the whole story from beginning to end.
The story deeply moved Liu Tiao.
But Liu Tiao was puzzled: "Doesn't this prove that your management system was wrong?"
"No, the system is not wrong, it just needs to be implemented with a little human touch."
Wu Changfeng continued, "To put it this way, the management system is the foundation, and making workers feel satisfied and cared for is the superstructure."
"When mental state improves, productivity increases."
“For example…” Wu Changfeng stroked his chin: “When you were in school, your teachers cared about your grades, and you must have been very touched and secretly vowed to study hard and not let your teachers down.”
"Even though you might forget about it afterward, it still infuriates the teacher."
Liu covered her mouth and giggled: "I understand. I will make more time to communicate with the workers in the workshop."
“That’s only one aspect,” Wu Changfeng said. “In the future, we will establish a system for managers to take time every day to communicate with the frontline staff.”
"To put it bluntly, it's just casual conversation. This job has nothing to do with production or my actual job; it's just chatting."
Willow nodded: "That can be carried out."
Wu Changfeng looked at the workers in the workshop: "Also, since the factory is very close to the county town, let's set up an educational center."
"Basketball courts, table tennis courts, and other things that kids love to play with."
"Families with children they can't take care of can send them here."
"This is also a way of showing care for employees."
"We can afford to hire a teacher to organize some cultural activities from time to time."
"In short, we want the workers to feel that our relationship is not one of employer and employee, but one of family."
"Yes. Family!"
Speaking of which...
Wu Changfeng himself laughed.
In later generations, the word "family" has become a tool for exploitation.
Finally, Wu Changfeng said something that Liu Tiao took as his creed:
"Management requires both a firm hand and a human touch!"
After giving instructions on how to manage the willow branches, Wu Changfeng simply washed his hands of the matter.
We arrived at another corner of the factory.
Ready to start another career!
Continue read on readnovelmtl.com
