On this day, the morning star had a visitor.
It was Wu Changfeng who purchased technology in the island nation and negotiated the establishment of the after-sales service point for Komatsu.
Komatsu Corporation still sent Ono to communicate with Wu Changfeng.
The two sides reached a verbal agreement last time.
Wu Changfeng provided the land and the workshop to solve Komatsu's after-sales service location problem.
Wu Changfeng was responsible for assigning the after-sales staff to Komatsu.
Of course, ostensibly, it's about solving the employment problem.
In reality, Wu Changfeng had a very clever plan.
Employment?
Stop joking.
Wu Changfeng's idea was to send his own workers in to secretly learn Komatsu's excavator repair techniques.
Komatsu's repair skills are indeed much better than your fledgling Qimingxing; that must be acknowledged.
Being able to assemble an excavator and being able to repair an excavator are two different things.
A few years ago, when the tunneling machine at Linxi Coal Mine broke down, wasn't it only an outsider like myself who was able to solve it?
Therefore, Komatsu must improve its after-sales service.
Of course, in mainland China today, after-sales issues have not received enough attention.
However, foreign management concepts are already far ahead.
They believe that after-sales service is even more important than marketing.
The right approach is to ensure customers can use the product with peace of mind and have access to repair services if it breaks down.
In mainland China, this concept only gained significant development in the machinery industry after Sany Heavy Industry took off.
In later generations, Sany's pump trucks not only broke through foreign technological blockades.
Not only do they drive down prices, but their after-sales service is also top-notch, with after-sales service engineers all over the country nearby, ready to repair equipment at any time.
Qimingxing also provides after-sales service, rather than simply requiring customers to find local repair technicians to resolve equipment malfunctions.
If it's a problem with the manufacturer, then the manufacturer should solve it.
Therefore, providing Komatsu with a workshop and allowing its own staff to learn maintenance skills would enable them to grow quickly and gain valuable experience.
Wu Changfeng greeted Ono and his group at the entrance.
In fact, Ono had arrived on the mainland several weeks ago.
He has already visited many places across the country.
Komatsu plans to set up several after-sales service points in mainland China.
Let's not talk about the North and South; that's already taken care of.
Although it cost a lot of money, it was a necessary investment.
As for the central region of the mainland, Komatsu originally wanted to place it in a city 300 kilometers away from Jiangcheng.
But then I thought, if Wu Changfeng really gave it to the workshop, it wouldn't make a difference if the distance was a little too great.
And so, Ono arrived.
He wanted to test the waters to see if it was true or false.
If it's true, then why not take advantage of this opportunity!
There's no need for further greetings between the two sides.
Wu Changfeng got straight to the point, leading Xiao Ye to the outskirts of the factory area.
A modern workshop and offices have already been built here.
It even has cranes, warehouses, toolboxes, and everything else you could need.
Ono was stunned.
Looking at the brand-new repair workshop, he gaped, "Mr. Wu, this... this..."
"What's wrong?"
Ono said excitedly, "You've prepared everything? We can just move in right away?"
Wu Changfeng stroked his chin: "That's not all. You'll have to bring your own bedding and such."
Ono rolled her eyes. The bedding was the important part!
The key point is that even the tools were fully prepared!
Of course, these are all general-purpose tools; Komatsu also needs to ship over a variety of specialized tools.
However, this is already very good; Wu Changfeng has considered everything very thoroughly!
Ono grasped Wu Changfeng's hand and said, "Thank you! You'll always be our Xiaosong's friend!"
Wu Changfeng chuckled: "I'd like to ask, what is your plan?"
Ono said, "Of course we will send our own engineers to take turns stationing here to repair the excavators."
Wu Changfeng said, "That's good. As for the assistants, I'll arrange that for you."
Ono nodded: "That's no problem at all. However, we also have staffing requirements, so we can't have too many."
"I know," Wu Changfeng said. "Don't worry, we'll solve as many jobs as we can."
Ono, quick to speak, asked, "Then...shall we sign a contract?"
Wu Changfeng waved his hand, and Liu Tiao brought over a contract that had already been translated.
Ono looked at it and saw no problem.
The land and workshop were provided to Komatsu free of charge during the cooperation period between the two parties.
However, the land and workshop still belong to Wu Changfeng.
This makes perfect sense, since Wu Changfeng wouldn't give away the land to Xiaosong for nothing.
The contract also stipulated some other details, such as that Komatsu would accept employment quotas and teach these workers repair skills.
Needless to say, Komatsu has stationed personnel here, so it's impossible to send a large number of people; at most, it's only two or three. The actual work still needs to be done by hiring locals.
He wished all the workers could learn the skills, so that Xiaosong wouldn't have to send anyone, saving a lot of travel expenses.
The two sides hit it off immediately.
After the contract was signed, Komatsu took over this after-sales service center.
Xiaosong gained an immediate advantage, while Wu Changfeng gained a long-term advantage.
They all have their own ulterior motives!
After settling things off with Komatsu, Wu Changfeng transferred more than ten young people from the factory to Komatsu's after-sales service center.
They specifically pick the most stimulating ones.
After all, you're learning a skill; you can't be naive or clueless.
Initially, some people were unwilling to go because Komatsu was from an island nation, and they didn't like the look of him.
Wu Changfeng almost vomited blood.
It's okay to have emotions, but once you've mastered the skills, you can fight back against them!
Wu Changfeng's gums were almost worn out; he'd been lecturing on big and small principles for days.
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