After careful selection, I bought the Qimingxing excavator.
Simply put, the service is excellent, and the product quality is also good.
What pleased him even more was that Morning Star also came with a driver!
This solved Mr. Zhu's urgent problem.
Having the equipment alone is not enough.
The driver is also extremely important; otherwise, who will do the work for you?
With his connections, Boss Zhu secured a section of a highway construction project in the south and began working with his team.
Private business owners don't necessarily adhere to working hours.
Boss Zhu simply waved his hand and said, "Just pay overtime for working overtime, that's all!"
These drivers didn't complain much; they figured the more they worked, the more they earned, and the less they worked, the less they earned.
At first, Xie Ke was not used to this work rhythm at all.
The accommodations were bad, and the food was bad too.
Although I can eat my fill, there's not much oil or fat in my stomach.
Fortunately, when he recorded his get off work hours, he could see his future wages, which helped him get by.
It was payday.
Boss Zhu took out cash, and when it was Xie Ke's turn, he calculated and threw out 1,500 yuan.
Xie Ke was shocked: "The boss didn't miscalculate, did he?"
Mr. Zhu was puzzled: "You didn't skimp on the calculations."
"I mean, you didn't overcharge? How come there's so much!"
Boss Zhu smiled and said, "Isn't that obvious? You work for me, how could I treat you badly? This is your due wage. Take it and deposit it in town. Don't lose it."
Xie Ke chuckled: "Alright!"
He hadn't expected such a high salary.
That's really unexpected!
After distributing wages, Boss Zhu took out a pack of cigarettes from his drawer and went into a room.
The room contains after-sales service personnel sent by Qimingxing.
To ensure Mr. Zhu had no worries about the equipment, Qimingxing sent personnel to accompany him for a month, resolving any issues on-site.
This is also something that Mr. Zhu is satisfied with.
He had inquired with other excavator manufacturers, and none of them had this item listed.
If it breaks, figure it out yourself; nobody will help you.
But Qimingxing is different; it has taken the service industry to the extreme!
"Hey bro, busy already?"
After entering the house, Boss Zhu was the first to greet everyone.
Xiao Wang is a member of the after-sales service team and the main person in charge of leading this business trip. He has been trained at Komatsu.
He is already a skilled repairman.
Xiao Wang stood up: "It's nothing, I just need to submit a report to establish a service point here."
Boss Zhu exclaimed, "That's great! This month is up, and I was worried you'd leave. Here, take these cigarettes and please take good care of me in the future."
Xiao Wang smiled at his subordinate and said, "Thank you for the expense."
"What's the big deal?" Boss Zhu said with a smile. "I think you should get a promotion, right?"
Xiao Wang scratched his head sheepishly: "There are rumors about this. I might have to take full responsibility for things in Guangdong Province."
Congratulations!
Xiao Wang laughed and said, "It's still uncertain. The key is that there weren't any major problems with Boss Zhu this time. By the way, here's a service satisfaction survey form. You need to fill it out and get it stamped."
"You write it, and I'll stamp it. It's no big deal."
Xiao Wang said, "This is a company requirement. We will have to go through this procedure after every sale. You can write down any problems or suggestions we have after the sale. This is to encourage us."
Boss Zhu laughed heartily: "I'm satisfied, extremely satisfied! No doubt about it, your factory's equipment is incredibly durable!"
Xiao Wang nodded: "You're overpraising me. Equipment is bound to have problems."
"We can talk about problems later. Everything's fine now, isn't it?"
Boss Zhu took the survey form, checked off all the satisfactory items, and then stamped it.
Xiao Wang said, "Thank you for your evaluation, Boss Zhu."
Boss Zhu frankly said, "We're practically family, and we'll be spending a long time together, won't we?"
Xiao Wang understood what Boss Zhu meant.
After the warranty expires, if a problem occurs, although it's free for after-sales personnel to come and diagnose it, it will cost money to replace parts.
There's a lot more room for negotiation in after-sales service.
For example... subtly offering free or lower-than-the-manufacturer's suggested retail price replacements for parts.
This is all profit.
However, Xiao Wang is quite upright, and he cannot open this door, because once it is, the other party will have leverage over him.
If they don't listen, report them to the company, and they'll be in deep trouble.
In other words, this is called embezzlement, and he can be detained.
Xiao Wang didn't say much.
Anyway, I won't make any mistakes; the morning star has been kind to me!
Not only did he give himself a high-paying job, but he was also on the verge of a promotion. He was in charge of the entire province of Guangdong, so he didn't care about the money. He couldn't afford to leave a stain on his record.
After seeing Mr. Zhu off, Xiao Wang faxed the report and after-sales investigation form back.
A few days later, I received a response from the company.
The company approved a sum of money for Xiao Wang to rent a house and a warehouse to store spare parts.
Xiao Wang chose the middle position in Guangdong Province and set up the shelf.
After a large number of spare parts were delivered, appointments were also made.
Xiao Wang became the service general manager for the Guangdong region.
Although he is currently a lone commander, the equipment in Guangdong Province belongs to Boss Zhu and his group.
However, after contacting the local distributor, Xiao Wang learned that more equipment needed to be shipped over soon.
At that time, Xiao Wang will be quite busy.
Qimingxing Factory also posted Xiao Wang's appointment on the bulletin board.
This drew envy from the employees.
This is the first time Qimingxing excavator has been deployed outside the province, and it has already been promoted simply by providing service?
If we also go to other places, wouldn't that give us a head start?
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