Chapter 466
In the process of managing Su Ji Food Shop, Su Miao deeply realized that management work is not just about controlling business processes. There is a crucial part that cannot be ignored, and that is employee care.
In her opinion, the key points of employee care include respect, understanding, care, help and inspiration.
Respect means treating every employee equally, respecting their ideas, personality and work results, and making them feel recognized and valued at work;
To understand, we need to delve into the lives and work of employees, gain insights into their needs, difficulties, and strengths, and thus lay the foundation for subsequent care and assistance;
Caring is reflected in paying attention to the daily details of employees. Whether it is a problem encountered at work or troubles in life, warm greetings and support can be sent in time.
Helping means lending a hand to employees when they face difficulties, providing practical solutions and helping them overcome obstacles;
Inspiration means tapping into the potential of employees and allowing them to find a sense of accomplishment in their work and fully realize their own value through reasonable incentive mechanisms and work arrangements.
This section is not something that can be mastered overnight, but is integrated into daily work. If you ignore it on a daily basis, and then suddenly pay attention to it at a critical moment, it will seem too deliberate and uncomfortable.
From another perspective, when employee care has been done, but the employee is still not the same type of person as you, there is no need to waste time.
Don't fantasize that one day due to some unexpected event, this employee's mentality will undergo a 360-degree change and he will follow you wholeheartedly from then on.
Although this situation does exist, it is extremely rare after all.
As for whether or not to make an effort for these rare cases, you have to carefully evaluate the value that this employee can bring to the team.
Before this, Su Miao had held a small meeting with Su Yu and Jiang Fengyi to exchange her ideas, and in the subsequent implementation, it can be seen that the two understood her ideas very well.
In order to effectively avoid a series of risks that may be brought about by employee turnover in the future, Su Miao carefully considered and drafted a confidentiality agreement and a non-competition agreement.
Every employee of Su Ji must sign a confidentiality agreement and must not disclose any confidential information of Su Ji to any third party from the date the employment relationship is established.
This agreement clearly stipulates that employees must not disclose any confidential information related to Su Ji to the outside during their tenure.
These confidential information covers a wide range, from transaction information between stores and suppliers, to operational information such as marketing strategies and customer resources in daily operations, to management information such as internal management processes and systems, as well as technical information such as unique food recipes and cooking techniques.
Once an employee violates a confidentiality agreement, he or she may be required to pay a penalty of up to 50,000 yuan depending on the severity of the violation.
Moreover, the term of the confidentiality agreement does not end when the employee leaves the company, but remains binding on the employee for 10 years after the employee terminates the employment contract.
Due to the special nature of their work, employees in the kitchen department are exposed to more critical core technologies and business secrets. Therefore, in addition to signing a confidentiality agreement, they also need to sign an additional non-compete agreement.
The non-compete agreement further clarifies the employee's obligation to maintain confidentiality of the store's core confidential information, and at the same time, imposes strict restrictions on his or her behavior after leaving Su Ji.
The agreement stipulates that the employee shall not engage in work that competes with Su Kee within two years after leaving Su Kee.
If this regulation is violated, the employee will have to pay Su Ji a penalty of up to 80,000 yuan.
Although the conditions sound harsh, they are risk avoidance measures that need to be taken to protect Su Ji’s interests, and the agreement is signed based on the wishes of both parties. If the employee cannot accept it, he or she can also give up the job opportunity.
Moreover, all agreements are signed on the principle of mutual consent. After fully understanding the contents of the agreement, if the employee believes that he or she cannot accept the conditions, he or she can choose to give up the job opportunity on his or her own initiative.
As the saying goes, "it's better to speak out in advance." Only by clearly dividing responsibilities and obligations in advance can the store have fewer worries during the subsequent development process and move forward steadily towards the set goals.
As employees signed the agreement one after another, Su Miao also made a comprehensive adjustment to employee benefits accordingly.
Not only did it increase employees' salary levels, but it also added welfare programs such as quarterly dividends and paid annual leave.
These benefits, which most people have never heard of, have allowed employees to truly feel Su Ji's sincerity and dedication. Their sense of belonging to Su Ji has become stronger and they are more devoted to their work.
The talent training program was progressing smoothly, and the admission letter that the family had been waiting for for a long time finally arrived.
The postman rode his slightly old but still sturdy bicycle and stopped steadily in front of the door of Su Ji Food Store.
He carefully took out a registered letter from the green delivery bag hanging on the back of his bicycle, a happy smile on his face, and walked into the store with brisk steps.
As soon as I entered the store, the postal worker shouted at the top of his voice, "Excuse me, is Su Miao here? Her admission letter has arrived! Please have her get her ID and come out to pick it up!"
This knowledgeable postman, with his many years of delivery experience, only took a glance at the envelope and postmark of the registered letter and guessed the general idea in his mind.
Unable to contain his excitement, he hurriedly urged the store clerks to go find Su Miao quickly.
Su Yu threw the kitchen knife he used to cut the braised food onto the chopping board and hurried to the backyard.
"Miao Miao! Uncle Shi! Come quickly! The postman is here, and Miao Miao's admission letter has arrived! Miao Miao needs to bring her ID to receive it!"
After hearing this in the room, Su Miao calmly opened the drawer to take out his ID, while Su Yuanzheng ran out excitedly.
It was summer, and he was wearing slippers. He had just washed his feet, so they were a little slippery due to the water. When he started running, his big feet slipped through the slippers with a "whoosh".
Su Yuan was sitting on the steps, his slippers already on his calves. Fortunately, the rubber products were very stretchable and did not break.
"Oh! Uncle Shi, slow down, are you okay?"
Su Yu hurried over to help him take off his shoes, and Su Miao also ran out of the room anxiously to help him.
"It's okay! It's okay! Miaomiao, did you get your ID? Let's go get the admission letter!"
Su Yuanzheng didn't care about his sore butt. After putting on his shoes, he pulled his two children and walked forward briskly.
Seeing that his father was fine, Su Miao thought the scene just now was really funny as he walked, so he and Brother Yu couldn't help but burst into laughter.
Continue read on readnovelmtl.com
