"I remember that there are two rules in Jiang's employee code: first come, first served, and equal treatment for everyone, right?" Jiang Yilu said with narrowed eyes as he watched one of the salesmen take out the white lace skirt from the warehouse at the back, his voice cold with a hint of majesty.
Although he was just a young man dressed in ordinary clothes and looked like a rookie, several shopping guides felt a pressure from him that they had never felt before. This feeling of oppression was more terrifying than meeting the manager of Jianghai Department Store.
Jianghai Department Store is also a branch of Jiang's. Over the years, Jiang's business has grown bigger and bigger. Its businesses range from food factories to clothing factories, from clothing factories to daily chemical department stores, covering almost every aspect of people's clothing, food, and housing. The two series of Fengliu and Yazhi branches in Jianghai Department Store are managed by the store manager in addition to the daily supervision of the store manager. However, because of this, these two stores occupy the best location in the entire department store, and the security and other protection measures are also the best. No one dares to come here to cause trouble on weekdays.
"Sir, the prices of our Fengliu series of clothing are not affordable for ordinary people. I think you and that lady can go to the Yazhi next door. That brand belongs to the same company as our Fengliu, but the price is more affordable. Look at the clothes that the lady is wearing. It is also a single product of the Yazhi series last year. The new summer series they launched this time is also very suitable for this lady. You can go and take a look."
The woman who had just spoken to Jiang Yilu was the manager of this store. She didn't know where Jiang Yilu heard the regulations in the Jiang's employee training manual. The fact that the girl next to her was wearing Yazhi's old clothes from last year was enough to make her sure that the other party was not from a family rich enough to afford the Fengliu series of ready-made clothes.
What a joke! How could someone who can afford clothes that cost an ordinary worker half a year's salary wear old clothes from last year and not be afraid of losing points? Even if the other party can afford it, he is just trying to be rich and can never become her long-term customer.
Rather than offending an old customer, she naturally chose the lesser of two evils and chose to offend the young man in front of her.
Jiang Yilu felt that he had been too focused on market development over the years and had forgotten the most important training of employee quality. Today, he was not the boss of this brand, but just an ordinary customer, but he felt an extremely poor service experience. He didn't know, without him noticing, whether all the branches had begun the bad habit of respecting clothes first and people later, but had thrown aside the original training concept.
The employees of a company represent the image of that company. Sometimes, it is these insignificant people who can have a great impact on the brand establishment of a company in the minds of the public.
Commission bonuses are meant to motivate employees, not to allow them to arbitrarily damage the interests of normal customers for their own selfish desires.
"Wang Fen, how do you talk to customers?" Lin Quan, the manager of Jianghai Department Store, was sitting in the manager's office drinking tea comfortably when he received a text message from his pager. There were very few words on it, just three words: shopping mall, romantic, and come quickly. Lin Quan panicked and spilled the water on the spot. He didn't even have time to say hello to his secretary and hurriedly ran to the shop downstairs.
Just these few words wouldn't make him so nervous. The most serious thing was the number that was paged. This was the pager number of the big boss. As the manager of Jianghai Department Store, he had to report the various situations of the department store to Jiang Yilu regularly every month. He admired and feared the big boss, who was about the same age as his son but had ten times more momentum and vision than him. Seeing that the big boss, who hardly contacted him normally, had given the order personally, Lin Quan was extremely panicked.
He couldn't be more satisfied with this job. If he could stay in this position for the rest of his life, he wouldn't have to worry about the expenses of the whole family. Lin Quan just hoped that nothing serious would happen, and that it wouldn't be that blind man who did something to displease the big boss and make the big boss take his anger out on him.
Lin Quan arrived quickly and just happened to hear Wang Fen's slightly derogatory words to Jiang Yilu. His eyes widened, he walked in quickly and scolded her.
"Who allowed you to talk to the big boss like that? Apologize to him quickly." Lin Quan felt that his hair, which was already balding, was about to fall out. If he had known that this situation would happen today, he should have let every employee under him see the big boss's photo, otherwise he would not have made such a joke.
Going to my own clothing store to buy something and being looked down upon by the hired salesperson is simply the biggest joke of the year.
"Big, big boss—" Wang Fang looked at the manager who was sweating nervously, then stared at Jiang Yilu in a daze, wishing she could faint on the spot.
It's over, she has offended her boss, and this job that everyone envies is completely over.
Not only her, but also several other shop assistants who had intentionally or unintentionally ignored Jiang Yilu since he entered the store all turned pale and wished they could bury themselves in the ground.
"We don't want this dress. The other person got it first. It's unreasonable for us to snatch their clothes. Boss, I'm sorry. My wife is ignorant and has caused you trouble." The fat man who had been silently following the spoiled woman stopped paying the bill immediately, apologized sincerely to Jiang Yilu, and then took his wife away.
"Hey, what are you doing? You haven't bought that dress yet."
"My clothes—"
After walking for some distance, I could still hear the woman's sharp screams.
"Auntie, please be kind. Our factory still depends on people for its livelihood. You have offended them and you want to take your son to starve." The fat man runs a plastics factory and has a lot of business dealings with the daily chemical company founded by Jiang Yilu. It can be said that most of their company's orders are from Jiang Yilu.
Now the fat man just wants Jiang Yiliu not to take him to heart. After all, the people who had contacted him before were all Jiang Yiliu's subordinates. He was not qualified to contact a big boss like him, and the other party probably didn't know who he was. The fat man wiped his hair with a big head, feeling a little relieved. Looking at his wife who finally calmed down and looked worried, he sighed. It seems that he still has to control this woman's temper in the future, so that she won't offend those who shouldn't be offended in the future.
After this lesson, the couple became much more cautious in what they said and did, and no longer dared to make decisions based on circumstances. This saved them a lot of trouble in the future.
"Big, big boss." Wang Fang forced a smile, looking at Jiang Yilu's half-smile, her hands and feet were stiff, not knowing what to do.
"What are you still standing there for? Hurry up and bring your clothes over." Lin Quan was very disappointed with her. Wasn't she very smart before? She could make the dead come alive with just a mouth. Why did she become mute now?
"Yes, yes, yes." Wang Fang nodded frantically like a chick pecking at rice. She didn't even let the clerk go to get it. She walked forward diligently and handed the clothes respectfully to Ruan Ruan.
"Miss, the dressing room is over there. I'll take you to try on the clothes."
Wang Fang didn't know what the relationship between this girl and their big boss was, but seeing that the big boss was willing to risk his life for her, she probably had a relationship like lover or girlfriend. Since no one had heard of the big boss getting married, the possibility of her being a girlfriend was greater.
Wang Fang tried her best to serve the future boss lady well, and she wanted to use all her skills to make up for the bad impression formed before.
Jiang Yilu sat on the sofa reserved for customers to rest, looking at the magazines on the table. Several shopping guides looked at each other, and finally remembered the work they had left behind at the beginning, and brought a glass of water to the customer.
"boss--"
Lin Quan wiped the sweat from his forehead and stood beside Jiang Yilu waiting for him to speak.
"Go back and write me a report. After a while, I will draft a charter. From now on, I will send people to check the work situation in every branch and every mall at any time. Anyone who does not comply with the manual and makes serious mistakes at work, whether they are clerks or managers, will be fired."
Jiang Yiliu's eyes were fixed on the magazine, but Lin Quan didn't dare to make any small movements. After listening to the other party's words, he breathed a sigh of relief. It seemed that this trouble was temporarily avoided. This store was under his direct jurisdiction, and the mistakes of the employees would be counted on him.
Now it's easy just to write a report.
"All the employees in this store will have their first three months' wages deducted, and your bonus for this year will be deducted in full. If there is a next time, I don't need to tell you."
Jiang Yilu had no intention of really firing all these people. They were all old employees who had been trained for several years. Their proficiency in business was definitely not comparable to that of the new employees. What's more, their behavior just now was not really excessive. At least on the surface, they still spoke nicely. People's bad nature is inevitable. The important thing is that after this lesson, the other party will probably remember it. If they still can't change their nature, he believes that Lin Quan will not let them go easily in order to keep his position as manager.
Their jobs were saved, although their wages were deducted for three months. However, the shopping guides present were almost crying for joy. In just a few breaths, it was as if they had returned from hell to the world. Jiang Yilu was right. After this lesson, they would never dare to judge people by their appearance again. Who knows, the next time a man in an ordinary T-shirt comes to the store, what kind of prominent background he will have.
Lin Quan was a bit miserable in comparison. One year's bonus accounted for almost half of his annual income. He didn't know how to explain to his wife when he went back. He thought that a small clerk could actually cause such trouble. Such a punishment made him remember it.
Jiang Yilu ignored their happy or sad expressions. His eyes seemed to be looking at the magazine in front of him, but he was thinking about what other shopping malls and stores far away from the capital were like at the moment due to the lack of supervision and inspection.
“Ahem—”
While Jiang Yilu was in a daze, Ruan Ruan walked out of the fitting room. She was wearing a white dress, with her snow-white skin and sexy and delicate collarbone faintly visible under the lace cutouts. The close-fitting cut outlined the girl's exquisite and graceful figure.
Ruan Ruan bit her lower lip lightly and stood in front of Jiang Yilu with a blushing face. He clearly realized that the girl in front of him was no longer the delicate and soft little girl in his memory. Just as she said, she had grown up.
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