The entire guesthouse staff were incredibly enthusiastic in their service.
They even went so far as to not retaliate verbally or physically, treating the customer as God.
We must do well what our customers think of, and we must think of what our customers don't think of, and do it even better.
For example, customers might not expect that the hot water will suddenly stop while they are taking a shower.
Imagine how uncomfortable it would be for customers if the water in the tap suddenly turned cold in temperatures of minus seven or eight degrees Celsius.
When a repairman comes to your door at this time, he works hard to serve you, fixes the faucet, and solves your actual problem. Is it too much to charge him a service fee of ten thousand or eight thousand?
For example, on a freezing cold day, if the heating suddenly stops working, how can customers who have grown up in a subtropical climate and have never even seen snow grow up withstand such cold?
Even wrapped in three quilts, they were still shivering.
At this moment, the heating pipe repairman braved the freezing cold to unclog the pipes for the customer, while the old man in the boiler room downstairs desperately increased the flames.
It's reasonable for two people to charge more for services together, right?
......
In short, everyone was united, keeping their eyes wide open, and ready to serve this special group of customers at any time.
Even the managers, including Fu Chengxuan, were forced to take on cleaning jobs, vying to empty customers' trash and sweep the floors...
In short, whether customers are satisfied or not is unknown, but the employees have certainly done their best.
Compared to the Bai family who were warmly served, Zhang Damao, who was also staying at the guesthouse, was in a much worse situation.
If you want a sip of hot water, you have to go down to the boiler room to get it yourself. I used to come over often to ask if there were any waiters available, but now they're all crammed on the third and first floors, ready to rush up and serve the people at any moment.
This caused Zhang Damao to harbor a lot of resentment and be in a very bad mood.
So every time Bai Huaqing came to talk to him, he would not get a good look from him, and sometimes he would not even be able to open the door.
Therefore, Bai Huaqing's plan to resolve the matter and leave Panlong Guesthouse within two or three days fell through. He had no choice but to continue paying the room fee day after day.
As a result, the staff had more service opportunities, and the figures on the books were almost exceeding the exorbitant accommodation fees.
Bai Huaqing didn't care about the service fee; he didn't intend to pay it no matter how you recorded it.
Since you're providing such enthusiastic service, I'll just enjoy it.
He was too enthusiastic, which was a bit overwhelming. Sometimes, in the middle of the night, when he was sleeping, he would feel someone moving around by his bedside in the dark.
When he screamed in fright and jumped up to turn on the light, he found that it was a waiter who had gotten up to pee in the middle of the night. Thinking that his place wasn't very clean, the waiter had taken a spare key from the bar to clean it for him.
In order not to disturb his rest, I didn't even turn on the lights. I just wanted to come quietly and leave quietly, without leaving a trace.
All the traces were left on the ledger.
How magnificent it is.
After several days, when Xiao Weiguo received reports from Chuan Chengxuan, he affirmed their work and pointed out...
We need to broaden our thinking and not just focus on service.
Be bolder and have a longer-term vision.
If there's an opportunity, seize it; if there isn't, create one and seize it.
Our guests have come from afar; don't just think about making money off them, but also satisfy them emotionally. Let them fully experience the warmth and hospitality of Panlong Group, a northerner's community.
Upon receiving the instructions, Fu Chengxuan relayed the chairman's words verbatim.
Thus began the thrilling and exciting life of Bai Huaqing and his companions, amidst the enthusiastic service they received.
Sometimes when I'm walking, for no apparent reason, a venomous snake will fall down from above and get wrapped around my neck.
At this time of year, snakes in the north are mostly half-dead, hibernating in their dry tree holes and rock crevices, intertwined with countless companions.
I don't know why I ended up in a place full of people.
The people were terrified, and so were the animals; they were both scared half to death. If an employee hadn't rushed out to separate them, a fierce fight might have broken out on the spot.
Also, at night when I go to sleep, several rats always run into the room. These rats are incredibly bold; they roam freely throughout the room at night. Sometimes they even dare to climb onto people's faces, using their faces as their passageways.
Who has ever experienced being sound asleep when suddenly a group of mice walks past them?
Bai Huaqing and his underlings had basically all experienced it.
......
The employees did not disappoint Xiao Weiguo, providing every service they could think of in turn, allowing them to truly experience the hospitality of Panlong Group.
After being rebuffed by Zhang Damao once again, Bai Huaqing completely gave up on his plan to win over Zhang Damao with money and benefits.
His eyes were red, partly from anger and partly from not sleeping well.
These past few days, all sorts of unexpected things have been happening to him. He can't even sleep peacefully at night.
He's not stupid; he knows they're deliberately messing with him.
This place is Panlong Group's territory. Since he came here with ill intentions, it's no surprise that they're trying to mess with him.
"Fuck you, if you keep gloating for two more days, you'll really think I, Bai Huaqing, have been roaming the underworld for half my life just to get by."
The reason they're still pretending to haggle with Zhang Damao here, living a life of constant anxiety, and paying exorbitant accommodation fees is because they've already arranged another conspiracy.
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