Chapter 390
Lei Tingjun went to handle the matter because A-Qiang had encountered two customers who had previously paid a deposit but suddenly wanted to get a refund.
The two families were acting like shrewish women, shouting and yelling in the sales office lobby, demanding a refund and accusing the developer of being a heartless company that cheats ordinary people out of their money.
A-Qiang was most impatient with arguing with such unreasonable shrewish women, but Lei Tingjun stipulated that when receiving guests, especially ordinary people, they must be patient and explain things to them patiently and thoughtfully.
To this end, Lei Tingjun also specially arranged several tour guides and receptionists to work in the sales and investment promotion department every day.
The goal is to make everyone feel at home when they enter Yuelu Forest Residence, an oriental architectural complex.
Ah Qiang suppressed his anger and watched as the two shrewish women made a scene for a long time, insisting on getting their deposit back.
I told them that when they paid the deposit, they signed a reservation agreement, and if they changed their minds at the last minute, the deposit would not be refunded.
This can be considered a mutual protection mechanism for customers and merchants, and a way to maintain order in the sales process.
Because now that Thunder Army Company has grown bigger, it has more people under its command.
As everyone knows, the Xishi Development Zone is now the new city center of Pingdong City. The local government is also focusing its development efforts on this area, which has great potential for future development. There are more opportunities here, whether you are looking for a job or doing business.
Many people hope to use connections with employees of Dongfang Construction Company to buy a house or shop in a better location.
To prevent this from happening, Lei Tingjun established a reservation system to ensure that the company's business operations would not be disrupted by the influence of a few individual internal personnel.
Besides, their Yuelu Linju residential complex is selling so well that everyone is scrambling to reserve floors and apartment numbers. In all the time since it opened, we've never encountered such an unreasonable person who came to pay a deposit and sign an agreement, and then insisted on getting a refund!
When Lei Tingjun arrived, the hall was already in a commotion.
The two middle-aged women were practically ready to roll on the ground and throw a tantrum.
"Call your boss over! We want to see your boss."
Lei Tingjun walked over, his expression cold and serious, and said directly, "I am the boss. If you have something to say, stand up and talk. What kind of behavior is this, throwing a tantrum here?"
It has to be said that the aura of Lei Tingjun's CEO is truly intimidating.
Just now, those two shrewish women dared to boss around the other staff members, but now that Lei Tingjun has arrived, his tall, imposing figure of 1.85 meters and his stern, unsmiling expression have silenced them.
After a long pause, one of them finally said, "We don't want the house anymore. We paid a deposit back then, which was our own money. Now we want our money back, why can't you let us have it back!"
Lei Tingjun glanced at it and said, "Is that all?"
He turned to A-Qiang and said, "Go and call Xiao Zhang from the finance department over. Have them bring the deposit contract from back then, refund their money, and let them go."
Ah Qiang whispered, "But Brother Lei, we have a rule that we don't accept refunds once a deposit agreement is signed. What if other customers follow suit and cause trouble?"
Lei Tingjun looked at the two women who were shrinking back and not speaking, and said, "Do you think they didn't come here to cause trouble on purpose? It must be other developers in the city who are behind this. They made them pay the deposit first, and now they're making them cause trouble, just to spread rumors that our Yuelu Linju houses are hard to sell, and ruin our reputation."
Lei Tingjun spoke these words without lowering his voice at all, and the two women heard him directly.
The two women were taken aback, and their expressions became somewhat uneasy.
Lei Tingjun said coldly, "Speak up, which organization sent you? If you don't tell me, not only will you not get your money back today, but I will also immediately take you to the police station for investigation on charges of provoking trouble. If you know what's good for you and tell me honestly, I will return the money to you."
Upon hearing Lei Tingjun's demand to take them to the police station, the two women panicked.
They can't afford to buy a house themselves; a two-bedroom apartment in Yuelu Linju costs tens of thousands of yuan. The only problem is that the men in their families work for other developers. And in the entire Pingdong City, who in the construction and development industry isn't envious of Dongfang Construction?
So those companies came up with this terrible idea: they first had family members pretend to come to Yuelu Linju to reserve a house and pay a deposit, and then a few days later they would find an excuse to cause trouble and demand a refund.
However, if Dongfang Construction refuses to refund, then they can make a big fuss about it, saying that Dongfang Construction is specifically designed to cheat ordinary people out of their money!
If they give refunds, then they can also spread rumors that the houses in Yuelu Linju are of poor quality and are difficult to sell, and that many customers have gone to request refunds!
Those people have a very good plan. They don't dare to do it openly, so they resort to underhanded tactics.
Unfortunately, they ran into the Thunder Army.
Lei Tingjun saw through their scheme at a glance, and without arguing with them, he directly offered them two options.
You either confess honestly or be taken to the police station.
Lei Tingjun also asked the head of the marketing department to find a reporter from a newspaper.
By actively publicizing and making public what happened today, we can let those who are secretly trying to trip up Lei Tingjun know that Lei Tingjun is not afraid of anyone, whether they are trying to sabotage us or do so openly.
This is tantamount to openly issuing a challenge.
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