Chapter 279: Harmony brings wealth?
Cai Qingyuan and Liu Wentao, who had pricked up their ears, were almost shocked by Ye Yao's words and their faces changed at the same time.
Did they hear it right?
Liu Zhen is no longer doing business?
But I had clearly sent the clothes to her yesterday! The two looked at each other and both had an ominous premonition.
Something must have happened yesterday.
The voice on the phone stopped abruptly. A few seconds later, Ye Yao heard Liu Zhen's rapid breathing, and she was obviously very angry. Then the other party hung up the phone.
"Ye Yao, what's going on?"
Cai Qingyuan and Liu Wentao spoke almost in unison, extremely impatient.
Ye Yao took a deep breath. He didn't expect that Liu Zhen still didn't give up and called the store.
This woman really thinks of herself as God!
"Uncle Cai, don't worry. It's nothing serious. When I went there yesterday, Ms. Liu was not satisfied with the clothes, so I directly refunded her order."
"What's not satisfactory?"
Cai Qingyuan was surprised. He did see the dress, which was already very good.
"She said she was not satisfied with anything, so there was nothing I could do." Ye Yao told the truth.
Cai Qingyuan: …
Liu Wentao: …
How could she be dissatisfied with everything? She is Y!
Liu Zhen must have deliberately teased Na.
Soon both came to the same conclusion.
But why did she deliberately make things difficult? I'm afraid that even if they asked now, this girl wouldn't explain in detail, right?
"What about the clothes? Did you get them back?"
Although Cai Qingyuan could not accept the order cancellation, since Ye Yao had already done so, he would not say anything more.
He knew her character and would never change the decision she made.
"Yes, I gave it away. I asked Xiao Xu to send the liquidated damages to Liu Zhen yesterday. This loss will be charged on my account."
Ye Yao was very calm and didn't look like he was in a bad mood at all.
"Give it away?" Cai Qingyuan didn't know whether to laugh or cry. She was too fast, but it didn't seem surprising. "Money is not important, but offending Ms. Liu will have some impact on the reputation of Y and Yao Yipin in the future."
It's also his fault. He got sick at a really bad time. If he had gone there in person yesterday and smiled more at the customers, the result wouldn't have been like this.
"Uncle Cai, we are in the service industry and we can never satisfy everyone. And some customers are obviously trying to make things difficult for us, so we can't just indulge them blindly."
When Ye Yao said this, he was full of vigor and edge.
Cai Qingyuan and Liu Wentao looked at her and actually felt a bit of indescribable pressure, but more of it was excitement.
After so many years of making clothes, every time I come into contact with customers, especially high-end customers, I am always very cautious, fearing that the other party will be dissatisfied or find fault.
I have been angry, scolded, and paid money.
Originally thought to be a matter of course, but now it was suddenly overturned by Ye Yao.
It seems that this is not necessarily the case, but they simply do not have Ye Yao's ability and courage.
"Ye Yao, you're right! From now on, we won't tolerate customers who deliberately cause trouble!"
Liu Wentao suddenly became emotional and echoed.
Even Cai Qingyuan was frightened by him, and after he came to his senses, he was at a loss whether to laugh or cry.
This guy seems to have forgotten what his catchphrase is.
Harmony brings wealth.
(End of this chapter)
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