After entertaining Brother Ma and watching him leave
Chen Ze took out his phone and called Pony Ma, the major shareholder of Panda Takeout, and told him about his negotiations with Pony Ma.
Little Ma praised him for doing a good job.
In the afternoon, sunlight streamed through the windows into the spacious and bright conference room of Panda Delivery Company.
Chen Ze stood solemnly before the podium, his gaze sweeping over each employee present. A tense and somber atmosphere filled the entire conference room.
"Dear colleagues, the reason I've called this internal meeting today is to announce an important decision," Chen Ze said slowly, taking a deep breath.
"After careful consideration, we will cancel the consumer subsidies for users and the subsidy policies for merchants."
As soon as he finished speaking, a slight commotion arose from the audience. The employees exchanged glances, their faces showing surprise and confusion.
What does this decision mean? Everyone knows it – the long-running price war between Panda Takeout and Ele.me is officially coming to an end.
Time flies, and before we knew it, it was the next day.
As lunchtime approaches, many consumers who usually rely on Panda Delivery to solve their meal problems open their mobile phones to prepare to order food as usual.
However, when they browsed the menu, they suddenly discovered that the delicious chicken legs that they could buy for just one dollar were gone, and even the drinks that they could always get for free had disappeared without a trace.
Faced with this situation, those users with more volatile tempers immediately became restless.
They angrily flooded Panda TV's official website, venting their frustrations mercilessly in the comments section.
"Hey Chen, keep up the subsidy program! Otherwise, I'll uninstall your Panda Delivery app right now, and I mean it!" someone shouted first.
Immediately afterwards, more voices joined in:
[I agree with the first comment. Damn it, the only reason I downloaded this platform was for the one-dollar chicken leg and free drink. Now you're just cancelling it like that? That's incredibly unfair!]
[That's right, I agree with the second floor. I became a loyal customer because I love those one-yuan chicken legs. I've been eating them for a whole year! And then you just canceled such a great public service activity without any warning. It's outrageous! I'm here on behalf of all consumers to express my strong protest.]
In no time, Panda TV's official website was filled with accusations and insults. Within just one hour, thousands of people left comments criticizing the company, using all sorts of foul language.
Tourist A: "Everyone, please listen to me! Protesting here is useless, because this isn't the official website for Panda Takeout at all, it's the official website for Panda Mobile. So, you've come to the wrong place!"
Passerby A: "You bastard, I've been cursing for so long, and it turns out I went to the wrong place! I'm so angry!"
Passerby B: "Hmph, who cares if it's the official Panda Takeout website or not? Anyway, Panda Mobile is a business created by that guy surnamed Chen. Let's just keep cursing him here, I don't believe he can't see it."
After saying that, Passerby B spat on the ground to express his anger and dissatisfaction.
Passerby C: "It's not just Panda Delivery that's canceling subsidies; Ele.me has canceled all subsidies too."
Yun Ruoxi arrived at Chen Ze's office, looking anxious, and said, "Chairman, something bad has happened. Many food delivery customers have gone to the Panda Mobile website and are hurling insults at you."
Upon hearing this news, Chen Ze remained calm and said unhurriedly, "President Yun, let them rant. They'll be fine once they've vented their anger."
Yun Ruoxi looked at Chen Ze with some concern, "But Chairman, letting them continue like this will not be good for the company's image."
Chen Ze smiled, stood up, walked to the window, and looked out at the bustling street.
"Mr. Yun, do you know? This is just a temporary pain. The subsidy policy has been consuming a lot of the company's funds for a long time. Although it has attracted many customers, it is not a long-term solution."
A few days later, the insults gradually subsided. It turned out that Panda Delivery had reinvested the saved subsidy funds into optimizing its delivery service and improving the quality of its dishes.
With the addition of new, high-quality merchants, the variety of dishes has increased, and delivery speed has been greatly improved.
Users who had previously complained were pleasantly surprised to find that although the low-priced food was gone, the overall service experience had improved significantly.
Gradually, the number of users not only did not decrease, but steadily rebounded and surpassed its previous scale.
Eleme, however, simply canceled subsidies without taking any follow-up actions. Although its market share has increased, it is still far behind Panda Takeout.
Chen Ze sat in his office, looking at the latest business reports, a faint smile playing on his lips.
"Knock knock knock!"
There was a knock on the door.
"Come in."
The door was slowly pushed open, and Wang Kaicheng walked in.
"Boss, good news."
Chen Ze glanced at him and asked, "What good news? Tell me about it."
Wang Kaicheng sat down across the desk and said, "Boss, after a few days of netizens criticizing you online, Panda Takeout's users have not decreased but have increased rapidly."
Chen Ze laughed and said, "So, I didn't get scolded for nothing these past few days."
Currently, Panda Takeaway's user base is still far behind that of Meituan in its previous era. It seems we need to find ways to increase the number of consumers downloading the Panda platform app.
He tapped his fingers lightly on the table rhythmically, when suddenly a good idea popped into his head.
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