In the next few days, Dongyao Mobile released several Weibo posts to announce the progress.
We contacted many netizens and invited them to show us their mobile phones with spontaneously combusted batteries. After the factory has identified the problem, as long as it is the company's responsibility, we will definitely take responsibility to the end.
As a result, so far, no netizen is willing to come forward to solve the problem.
Now, even if netizens are dumb, they can see that there is clearly a problem here.
So far, Dongyao Mobile has barely overcome this public opinion crisis.
However, within the group these days, Chen Xiao ordered that each company hold a detailed crisis response training meeting in response to this public opinion crisis.
The purpose is to allow each company to sum up lessons and experience.
If the company encounters a related public opinion crisis again in the future, how should it respond quickly and effectively?
When faced with online public opinion, how to make correct decisions and solutions in a timely and effective manner is a top priority for every company.
In response to this meeting, Ruo Group has formed a relatively complete public opinion handling process.
First of all, if the group owns a public opinion amplifier like Weibo.
Non-꼎 Weibo should be the first to discover public opinion and then report it to the group headquarters.
The headquarters will then inform the subsidiary company involved of the relevant information.
The subsidiary's public relations department quickly formulated a disposal plan and reported it to the headquarters. After the headquarters verified and confirmed that it was correct, it issued an announcement to the public.
In particular, in response to this online public opinion, Chen also announced a ten-character policy.
Then: Respond quickly, confirm the facts, respond positively, and handle properly.
After the training meeting, Chen gave each company an order.
Then, starting from the group in the future, every three months, the group will conduct a simulated assessment of online public opinion.
The specific questions will be released by the group, and then each company will be randomly inspected to test their response speed to public opinion.
At the beginning of April, the list of the first batch of outstanding employees of the group to travel abroad was finally finalized.
After Chen signed, all members gathered at the company headquarters.
Before departure, Chen 꼎 showed up and held a brief meeting with everyone.
There were a total of 66 people on this trip.
Chen stood in the headquarters lobby, looking at the employees in front of him.
"The outstanding employees selected by everyone in the first batch mean that they are outstanding representatives of the employees of your company or department."
“I only want to emphasize a few points during this trip abroad.”
"First, discipline. All actions must be under command. No matter what you do, you must consult with the team leader."
"If anyone runs around outside, don't blame me for cleaning them up when they come back."
The scene was suddenly quiet. All the employees stood in line, no one dragging a suitcase, looking up and listening attentively to Chen's speech.
Employees from the group headquarters came in and out of the hall from time to time. Seeing the looks in their eyes, I was filled with envy.
"Second, image. This time we're traveling abroad, not just domestically. So after we go, I hope everyone can always remember that you're not just one person, but you represent the entire group. Most importantly, you're Chinese."
"So there are some things I need to pay attention to. I must not litter, swear, or make loud noises..."
"Everyone should pay attention."
"And then there's your personal image. It's okay that you're slovenly at home. But if you go out shirtless all day, running around in flip-flops and shorts, and then at the tourist attraction smoking a cigarette and swearing, it's causing a stir for the company. I'll tell you to get out when you get back!"
"Remember, follow orders in all actions and ask for instructions promptly if you have any questions."
"Okay. That's all I have to say. Let's get ready and go."
Chen Xiao glanced at Ding Dian. This time she was the leader of this team.
"I'll leave everyone in your care. I hope you have fun."
Ding nodded, then grinned at Chen.
"If I spend my boss's money to travel, even if the place is boring, I will find it interesting."
Chen 꼎 smiled bitterly and shook his head.
"Alright. Let's hurry up and get going."
Everyone then went out and boarded the group's bus, heading directly to the airport.
After watching everyone get in the car and leave, Chen 꼎 turned around and went back to the office.
In the elevator, he glanced at Ma Xiaoshuai and asked with a smile, "Why didn't you bring your wife with you on this great opportunity?"
Ma Xiaoshuai smiled and said, "The Supervision Department is busy preparing its quarterly summary."
"Of course. My wife says, good food is never too late. We won't go this time, but we'll wait until next time to visit your winery."
Upon hearing this, Chen 꼎 smiled bitterly and said, "It's waiting for me here."
Ma Xiaoshuai laughed and said, "You don't know. When they heard you were going to buy a winery, Song Linlin and the other girls went crazy. They were all so excited."
"Usually, when a few girls get together at night, all we discuss are wineries, wine culture, and which winery in Europe is the most romantic. They all start searching online..."
Chen Xiao was at a loss for words. "Let me be clear, of course I want to buy it. But I don't know if I'll find the right buyer."
"I asked around, and my friends in Europe told me that many wineries have been passed down from generation to generation and won't sell. Also, wine culture has seeped into the cultural DNA of these established European countries and has become part of their culture."
“As foreigners, it’s not easy for us to buy wineries in our country.”
"So, tell your wives and the others not to hold out too much hope. Otherwise, they'll be disappointed when the time comes."
Ma Xiaoshuai laughed.
"You can tell us about this yourself when the time comes. Anyway, these women have said that Mr. Chen can do anything."
"Get lost. Stop flattering me."
The two of them walked out of the elevator talking and laughing.
Chen 꼎 returned to the office and saw a fax document on the table.
It came from the Yangcheng Division.
Zhang Xiaolong reported to Chen Xiao that since the launch of the Fei Ge app, its development has exceeded expectations. Even without any publicity, the number of downloads has been steadily improving.
At present, the number of downloads has exceeded 2 million.
And most of the users are between 25 and 40 years old.
After reading the document, Chen 꼎 paused for a moment.
The current progress of Fei Ge app is in line with our expectations.
Next, the first batch of users will become promoters of tap water.
We will invite more friends and family to join us.
As long as healthy and stable training is formed, the download volume of this APP will increase.
Chen's current goal is to avoid being targeted by Penguin before the number of downloads exceeds 10 million.
The penguins are a big family with a lot of business, so they can compete with them later. Chen Xiao naturally hopes that the later the better.
Just as I put the documents down, the phone next to me rang.
I took a look at the caller ID and saw it was an overseas number.
Chen 꼎's heart moved.
"Hello. I'm Chen."
"Chen, I놆Mia."
A smile immediately appeared on Chen 꼎's face.
"Hello, Miss Mia."
"Chen, the thing you asked me to find out for you has paid off."
Continue read on readnovelmtl.com
