Nan Sheng walked straight towards the big man who was still shouting without hesitation, with a calm and serious expression.
He quickly and solemnly showed his ID to the man. After confirming his identity, he spoke slowly, "Sir, we can completely sympathize with your excitement at the moment, but please try to calm yourself down and tell us calmly and in detail what happened."
"Only in this way can we better find a proper solution to your problem."
Upon hearing this, the big man became even more agitated. Veins bulged on his forehead, and he roared with a red face and thick neck, "Calm down! How dare they try to take advantage of a man like me?"
"As soon as I walked in, they asked me to take off my pants and said they were going to check. That was it."
"This person touched it, and then you let the next person touch it. Do you have any sense of justice here?"
Nan Sheng frowned slightly, but remained calm. He took a deep breath and said, "Sir, I understand your anger and confusion, but I assure you that this is not what you think."
"In the anorectal department's diagnosis and treatment process, such examination steps are very routine, and interns participating in the examination under the guidance of experienced doctors is also an indispensable part of medical education and practice."
"Our hospital has strict rules and regulations and professional ethics standards. Doctors' primary responsibility is to treat patients and save lives. Any behavior that violates medical ethics is absolutely unacceptable."
At this time, Lin Lin also stepped forward, her eyes firm and sincere: "Sir, do you think this will work?"
"We'll check the surveillance footage now, and the entire process will be clearly presented."
"If it is truly our fault, we will not shirk responsibility. The hospital will assume the corresponding responsibility and give you satisfactory compensation."
"But if this is a misunderstanding, I hope you can understand and cooperate with our follow-up treatment. After all, your current physical condition does require timely treatment."
"What...what, you actually installed surveillance cameras in there, isn't that peeping?" the man said angrily.
"Sir! You really misunderstood us. The purpose of installing surveillance cameras is mainly to prevent misunderstandings like today's."
Nan Sheng quickly explained, "Our hospital has always been committed to protecting the rights and interests of both patients and medical staff. In today's complex medical environment, monitoring is a necessary measure."
"Also, the surveillance angle is mainly fixed to the office area during the face-to-face consultation. The surveillance in the examination area you mentioned will not be visible. We have also specially installed anti-privacy curtains to protect patient privacy to the greatest extent."
"During the inspection process, the surveillance only serves to record the sound so that there is evidence in case of disputes. It is not used for voyeurism as you think."
After hearing Nan Sheng's words, the man's anger eased slightly, but he still had a hint of doubt: "Then...then how can you prove that what you said is true? What if you tampered with the surveillance footage?"
Lin Lin stepped forward and handed over a detailed description of the monitoring equipment and the hospital's regulations on monitoring management, saying, "Sir, here are the relevant documents for you to review."
"Our hospital's monitoring system is subject to strict supervision and regulations. There are clear procedures for the retrieval and use of any data, and it is impossible for it to be tampered with at will."
"We understand your concerns, but please trust our professionalism and ethics."
The man took the document and read it carefully, his brows sometimes furrowed and sometimes relaxed.
After a while, he returned the document to Lin Lin and said, "Even if it's true as you said, what happened to those two doctors taking turns touching my butt?"
Lin Lin patiently explained, "Sir, this is a normal teaching and diagnosis process in medicine."
"As you know, in today's strange world, medical resources are still scarce, and training a new generation of outstanding doctors is urgent."
"Our hospital is constantly developing and expanding in order to accommodate more patients and cure more patients suffering from strange diseases, and this is inseparable from the injection of fresh blood.
"Moreover, Director Zhu is an experienced anorectal specialist in our hospital. Intern Xiao Li needs to learn practical skills under his guidance so that he can gradually grow into a qualified doctor."
"During anorectal examinations, having an additional doctor participate in observation and operation can provide a more comprehensive understanding of the condition and avoid misdiagnosis and missed diagnosis."
"While Director Zhu was having Xiao Li perform the examination, he was also there to supervise and guide her, ensuring that every movement was in accordance with the regulations and would not cause any harm to you."
"This is by no means a malicious act as you may have misunderstood, but rather is done to better protect your health and the quality of medical care."
Director Zhu also continued, "Sir, I understand how you felt at the time. We did have some shortcomings in communication."
"We should have explained the situation to you in more detail before we had you undergo the examination so that you could be mentally prepared."
"Your condition requires our careful treatment. Our only goal is to accurately diagnose and cure your illness."
After hearing the two people's explanation, the man showed a trace of embarrassment on his face: "So that's how it is. I don't know anything about medicine, so I thought... Oh, I'm so sorry."
Lin Lin smiled and said, "It's okay, sir. Your reaction is normal."
"Now that the misunderstanding has been resolved, let's quickly arrange follow-up treatment for you."
Afterwards, the man returned to the clinic again, accompanied by Director Zhu and Xiao Li.
Director Zhu explained to the man in detail the importance of interns' participation in examinations for medical education and improving the overall medical level.
Director Zhu also promised to provide the most comprehensive protection and respect during the process.
After much hesitation, the man finally agreed to let all the interns in the anorectal department touch the hemorrhoids that looked like standard examples in textbooks, so that they could accumulate valuable clinical experience.
The anorectal department of Ankang Hospital also became "famous" in this turmoil.
However, this fame brought unexpected troubles.
Whenever Director Zhu and Xiao Li were seeing patients, there would always be some strange men with ulterior motives coming to harass them.
They either deliberately made unreasonable demands or used frivolous words to make jokes, seriously disrupting normal medical order.
The hospital has had to strengthen security measures and strictly screen and control people entering the outpatient area to ensure that medical staff can provide medical services to patients in a safe and orderly environment.
Director Zhu and Xiao Li are also very distressed about this. They just want to focus on curing diseases and saving lives, but they are troubled by these unwarranted harassment. But even so, they still stick to their posts and strive to maintain the normal operation and reputation of the anorectal department.
Continue read on readnovelmtl.com
