Chapter 227: Finding Faults (two chapters in one, please vote)
"What do you want me to do?"
Xie Guangyuan's wife Zhu Qiaoyun asked.
"Isn't that simple? What is the most important thing for a restaurant? Isn't it the issue of hygiene? As long as you put some effort in this aspect, that Fireworks Restaurant will definitely go out of business." A meaningful smile appeared on Xie Guangyuan's face.
Zhu Qiaoyun didn't know what to say. She felt a little complicated. She knew it was extremely unkind of to do so, but it seemed she had to do it.
"But they haven't done anything to offend us. Aren't we going too far? If you do this, won't all the money they invested go to waste?"
"It's already this late and you're still being soft-hearted. You feel sorry for them closing their store, but don't you feel sorry for your man losing his job?"
"You have to know that our family's hopes depend on this job. If I lose this job, will you still have such a good life?"
Xie Guangyuan said with some regret.
Zhu Qiaoyun opened her mouth, but ultimately swallowed back her rebuttal.
"All right then."
Shen Jintao's business was also booming. She had never imagined that the director of the state-owned hotel would want to use such a vicious trick against her.
Probably another week had passed, and today's business seemed to be particularly good. Chen Jintao was cooking in the kitchen when she heard a commotion in the hall.
She quickly handed the spatula in her hand to an apprentice and said, "You guys stay busy here first, or I'll go out and see what's going on."
"Okay, boss, you go ahead and leave this to me."
This apprentice is called Xiaoyan. She is the best learner among the four apprentices so far and can already work independently.
Chen Jintao took off her apron and walked into the hall, where she found Liu Guifen being pointed at and scolded by a woman with a pointed face and monkey cheeks.
Because Liu Guifen would come over to help after the two children attended the Yuhong class, she couldn't help with much in the kitchen. After all, there were so many people busy in the kitchen that it would be difficult to handle.
When she was free, she would help out outside greeting customers and collecting money, but she didn't expect to encounter this incident today.
"What's wrong, mom?"
Shen Jintao stepped forward and asked.
"I don't know what's going on. This customer insisted that there were cockroaches in our dishes. But our kitchen is kept clean and the ingredients are kept in the refrigerator every day. How could there be cockroaches? And we always check the dishes before serving them. No matter how busy we are, we will not neglect this aspect. But no matter how I explain, this customer insisted that the cockroaches were in our dishes."
Chen Jintao: ...
Although I really don't want to make malicious assumptions about others, I have to say that this drama is still very familiar.
She worked in the catering industry in her previous life, so she had no idea about the twists and turns involved. She encountered all kinds of strange things when she just started her business.
Some restaurants can't beat you, so they will use this kind of shady tricks behind your back.
But I didn't expect that I would attract other people's jealousy just after opening the business for a short time.
Chen Jintao smiled and walked forward to ask, "Hello, sister, which dish of ours has the problem?"
"What else could it be? This is it. What's your signature dish? Dry pot seafood. I came here just for this. I didn't expect you to fool customers like this. There are even cockroaches in it. It's so dirty. You actually gave it to customers to eat. You only care about making money and don't care about your conscience at all, right?"
"If you say that, customer, then we are wronged. We have just explained our hygiene issues to you. Of course, if you don't believe it, you can go to our kitchen and check it out. Our kitchen is open and transparent. You can see the situation in the kitchen clearly as long as you go to the backyard. Moreover, we carefully check every dish before serving it. This is what we must do. And I see that the cockroach is still alive and kicking. It doesn't look like it came out of the pot."
This is what makes Chen Jintao speechless. No one knows what's going on with this guy. Even if he wanted to frame someone for a fraud, he could at least make it look more realistic. Who would believe you if you took a live cockroach and said it came out of the food?
"I don't care about that. I just know that I found a cockroach in your dish. No matter what, it happened in your restaurant. You should at least take a solution. I can't bear this kind of injustice for no reason. I spent money to treat myself to a good meal, not to suffer."
The woman with a pointed chin and monkey face kept yelling, fearing that her voice was too soft and others couldn't hear her.
Many customers looked in this direction. To be honest, most of them were old customers, but it was not their first time to eat in this restaurant. They were very satisfied with the hygiene of this restaurant.
After all, at the beginning everyone would take the initiative to visit the kitchen, and after a few times they found that they really cooked well, and they also had very high-end refrigerators, so there was no chance that the food would go bad.
There shouldn't be any cockroaches at all, after all, they had eaten here so many times and had never encountered such a situation.
"What's going on?"
Old Li, one of the old men and women who were lured by Liu Guifen when the business just started, came over and asked.
"Uncle Li, this may be a misunderstanding. We will deal with it as soon as possible. However, this incident today may affect everyone's mood and appetite. I will give a 30% discount on all meals today." Shen Jintao's voice was loud. Although today's profit will be reduced a lot in this way, it is not that there is no profit.
This is how business works. If you encounter something like this, you can only consider yourself unlucky. Although the other party's method of framing you is very clumsy and the store's innocence can certainly be proved in the end, it will more or less affect the mood of other customers. It is reasonable to give them a discount. Moreover, these are old customers who have come to take care of the business many times.
Giving customers a little discount can also make them feel better.
"Hey, the food in your restaurant is very clean. I've eaten it so many times and I think it's delicious. You don't need to give me a discount."
Old Li waved his hand.
Although other customers agreed with this statement, they were also unhappy because the discount they had obtained was about to be lost.
Chen Jintao still understood the feelings of these diners and insisted, "No matter what, this kind of situation in my restaurant will definitely affect everyone's dining mood. Discounts are justified. As for the subsequent handling results, we will also let everyone know."
After Chen Jintao finished speaking, she turned to look at Liu Guifen and said, "Then please go to the Public Security Bureau. This matter today must be properly handled. Regardless of whether it is our problem or not, we must tell everyone the truth. If it is really a problem with our store, we should compensate you and give this sister a reasonable explanation."
The woman with a pointed chin and monkey face was originally called by Zhu Qiaoyun to cause trouble. She did not expect the other party to be so tough and call the police as soon as they disagreed.
When encountering such a thing, shouldn't we make a big deal out of a small matter?
"Why call the police? Do you want to use the police to scare me? I tell you, I'm not someone who can be scared. You must give me an explanation for what happened today." The woman with a pointed chin and monkey face was a little scared, but she still refused to admit defeat.
She thought that as long as she maintained a tough attitude, these people would eventually get scared. After all, shop owners certainly didn't want such things to become a big deal, otherwise it would affect the store's reputation.
"Comrade, I know how you feel, but you say you are right in this matter, and I say I am right. Why don't we let the public security department take a good look at what is going on? If the final result is indeed the situation in our restaurant, not only will we waive all your meals today, but I will also compensate you."
Shen Jintao still had a faint smile on her face, as if she was not panicked at all.
The woman with a pointed chin and monkey cheeks had no idea how the other person could be so calm. The calmer Chen Jintao was, the more panicked she felt.
"You called the police just to scare me, didn't you? Besides, how do I know if you have any connection with the police? What if the police come and support you? Then what about us civilians? Do we have to just swallow our anger when we encounter such things?" She wanted to incite the emotions of the masses through such words.
But you didn't find out clearly before she came. The reputation of Yanhuo Restaurant is very good, and the customers are very stable.
Basically, I will come a second time after coming here once, even if I think the price is a bit expensive, but if I really want to go out for a meal, this restaurant will definitely be my first choice.
Because this store not only has a good environment, but also tastes very good.
These old customers have long been fans of this restaurant, and their trust in Yanhuo Restaurant cannot be shattered by just a few words.
Old Li was the first to voice his opinion. "Since you insist that there was a cockroach in the food, wouldn't it be great if the boss took the initiative to report it to the police? The police will not let any bad guy go, nor will they wrongly accuse any good guy. We ordinary people all believe that the police will handle it impartially."
Chen Jintao gave her mother-in-law a wink, and Liu Guifang understood and immediately turned around and walked out of the store.
The woman didn't know why the other party was so confident and she felt a little hesitant.
If Zhu Qiaoyun hadn't given her some benefits, she certainly wouldn't have made this trip for no reason.
But those benefits are secondary. If you harm yourself because of this matter, then you are really unlucky.
When she returned, she had no way to explain to her husband and children.
After all, her husband and children all have formal jobs, and she must not ruin their jobs because of her own reasons.
"It is not necessary to report this matter to the police. How about this, you just give me some compensation and let this matter go."
Anyway, Zhu Qiaoyun had already done everything that she asked herself to do, but she just didn't succeed.
This has nothing to do with her. She was just doing what Zhu Qiaoyun asked. Even if she failed, Zhu Qiaoyun couldn't blame her.
Chen Jintao smiled and nodded, "You should indeed be compensated, but let's let the police take a look."
"Why are you so stubborn? If the police are alerted, this matter will definitely get out. Then your store will have a bad reputation. Do you still want to do business? You are just dreaming. You might as well give me the compensation now and I won't pursue the matter."
Chen Jintao didn't take it seriously. She could certainly understand the mentality of this kind of people. She probably knew that if the police came, the matter might not turn out well, so she just wanted to make some extra money.
"Comrade, what you said is wrong. Even if you take this matter lightly, it will definitely get out. The reputation of the store will definitely be affected by the commotion you have caused today. It's okay for them to report it to the police, but if they find out something else in the end, it won't be as simple as them compensating you. You will have to pay them money. After all, the nominal loss and the loss of discounts given to customers today should be borne by the party at fault, right?"
Old Li was a shrewd man. As soon as he saw the woman's expression, he knew that she was guilty and must have come here on purpose to cause trouble.
"You are simply sick. It's such a small matter, but you have to report it to the police. Aren't you afraid of causing trouble for the police?"
The woman's face turned red. "Forget it, forget it. I am a reasonable person. I don't want to make the public security comrades make a wasted trip because of such a small matter. I won't bother with you. Please waive the meal fee for me. Even if I leave first, I can't eat this meal."
The woman was about to leave after saying this, but the employees in the store were not pushovers. When she reached the door, she found that it had already been blocked by employees in work clothes.
These waiters are all hardworking. They can carry four plates with one hand without any problem. The woman is a sneaky person at home. In addition, the food is particularly good during the time they have been working here. These people have gained some weight. Although they are all women, they are quite intimidating just standing there.
"What do you mean? Are you going to detain me here by force?"
The woman suddenly panicked.
"I didn't say I'd give you a free meal, comrade. Let's make this clear. Either you pay the bill and tell us the truth, then we'll report it to the police. I'm making this clear today. If you find a cockroach in my store, I'll compensate you."
The smile on Shen Jintao's face finally disappeared, and the words she spoke were as tough as they could be.
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