"What's going on?" Zhang Xiulan sounded like they were arguing and subconsciously wanted to leave. Li Qingge quickly stood up and grabbed her arm, "Mom, stay in the room for a while. I'll go out and take a look!"
Zhang Xiu Lan stopped, listened to her daughter's words, sat down again, and listened carefully to the movement outside.
Li Qingge stepped out. The customer was the one who had complaints. There was a black, unknown muddy substance on his face.
"What's wrong?"
The store manager saw Li Qingge's eyes light up and quickly repeated what had just happened.
This customer absolutely disagreed with the store's "solution" and insisted on seeing the owner. Mr. Jiang rarely came to the store, so why would he make a special trip just to have a minor disagreement with a customer?
"Are you the boss?" The customer looked at Li Qingge and asked in confusion.
"I'm not the boss, my mother-in-law is the boss. It doesn't matter if you tell me what you want." Li Qingge curled her lips slightly. "In my opinion, this is all a misunderstanding. Our beautician probably didn't understand your needs. The mud mask on your face is our latest product. Whether you're a regular or new customer, you can try it for free. I just did it, and it feels pretty good. Why don't you wash it off your face first so you can feel it!"
The customer half-heartedly agreed to wash her face. I don't know if it was an illusion, but the skin did feel smoother to the touch.
"The customer doesn't understand, so you have to actively explain to the customer to avoid misunderstandings." Li Qingge said this to give the customer a way out and give him enough face.
As expected, the customer also felt that her behavior just now was aggressive and smiled embarrassedly, "Okay, continue! I have always thought that your beauty salon has the best service. I have never been to any other store!"
The store manager apologized repeatedly.
In the service industry, customers come first.
Seeing that the matter was settled, Li Qingge called the store manager over and asked, "Do we have any discounts for regular customers?"
"There are discounts during festivals, but not at other times." The store manager said seriously.
"Okay, I understand." Li Qingge nodded thoughtfully, with other ideas in his mind.
When he returned home that night, Li Qingge told Jiang Baozhen about it.
"Mom, I went to the beauty salon this afternoon."
"Women should take good care of their skin. Looking in the mirror every day will make you feel good about yourself, and your mood will also improve!" Jiang Baozhen hugged Sanbao and kissed her little face. "From now on, my eldest granddaughter will come with us to the beauty salon! We can go shopping and watch movies together~"
"Mom, I have an idea about the store." Li Qingge paused and continued, "It seems that the store treats old customers and new customers the same way. The only difference is that there are discounts during festivals, but I don't think the discounts are very strong."
"Go on." Jiang Baozhen gestured for her to just continue.
“You can set up VIP customers, get discounts for every activity, and you can go directly to the store for beauty treatments without making an appointment, avoiding long waiting times.
Our store can set up beauty cards. Customers can collect cards every time they have a beauty treatment. When the number of cards collected reaches a certain amount, they can be upgraded to VIP customers. When the number reaches a certain level, they can be upgraded to super VIP customers, who can enjoy door-to-door service and other privileges! "
Each level of card is different!
Jiang Baozhen interrupted, "Ka?" What is it?
"Mom, it's a certificate of status!" Of course, the current social development is not very advanced, and the number of super VIP customers is limited!
Jiang Baozhen thought she could give her daughter-in-law's suggestion a try.
"Okay, let's do as you say!"
“…”
Northwest Military Region.
office.
"These people are indeed desperadoes!" said the captain angrily.
"How is Shen Yong?" Li Hanting asked with concern, frowning.
"The doctor said he was seriously injured, with more than a dozen fractures all over his body. His face was swollen beyond recognition, and he even lost a toe..."
The company commander couldn't bear to continue speaking. With such an injury, Shen Yong definitely couldn't serve in the army anymore. He had no choice but to retire. He was originally the most promising soldier of the new generation in the army, but he ended up being wasted like this!
One can imagine how desperate he must have been at that time!
On the first day Shen Yong entered, he was discovered. The other party seemed to be provoking them and threw him directly at the door of the Public Security Bureau! He was only left with one breath.
"No news about Yu Nian yet?" Li Hanting continued to ask in a low voice.
"Brigade Commander, I don't think this guy is reliable. I think he's the reason his identity was exposed so quickly. Shen Yong has excellent abilities, how could he have been discovered in such a short time? Someone must have secretly reported his identity to them!"
“Yu Nian hasn’t even seen Shen Yong’s appearance. We can’t talk nonsense here and don’t wrongly accuse him!”
"I can tell from the first glance that this guy is not a good person. He might have been in cahoots with us for a long time!"
"It's useless to argue about this now, let's just think of a solution!"
“…”
Li Hanting remained silent.
The office fell silent.
He then said, "I believe in Yu Nian."
"We must properly arrange for Shen Yong's family. No matter what conditions the family puts forward, the troops will try their best to meet them and also arrange for Shen Yong to find a job."
"Yes!" The company commander understood.
Military hospital.
Shen Yong was out of danger three days later.
Explain the situation first.
The Public Security Bureau has their accomplice!
It has nothing to do with Yu Nian.
He was exposed right away, and Yu Nian might be in great danger too!
When everyone was worried about Yu Nian, Yu Nian was sent to jail for stealing!
Yu Nian looked at the public security comrades who came into the interrogation room. No matter who asked them questions, they were all nonchalant.
"Yu Nian! This is the Public Security Bureau! How is the mission assigned to you by your superiors going?"
The man put his hands on the table and looked at Yu Nian without blinking, "Speak!"
Yu Nian was stunned for a moment, then laughed out loud, "Uncle Public Security, I don't know what you mean. If I really knew your leader, would I still be locked up here? I'm telling you, I won't be an adult until next month, so you'd better let me go! Otherwise, I'll just have a few more days of free meals at your bureau. I just happen to be short of money lately!"
“…”
The man stared at Yu Nian, making sure he didn't seem to be lying.
Then he returned to normal, "Didn't you say last time that you knew a sister? I heard that your sister is quite capable. Her husband seems to be the brigade commander of the military region. Didn't she take good care of you?"
"Why would a person like him care about an orphan like me? My existence is just to bring shame to him!"
Yu Nian shrugged indifferently.
"Wait for the news!"
After saying that, the man stood up and left the interrogation room.
Yu Nian: “…”
Where he couldn't see, the corners of his mouth slowly gathered. There was something wrong with this guy!
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