More and more machines are starting to fail under the current, bursting into smoke and becoming unusable. Some short circuits have even burned out televisions, light bulbs, and other electrical appliances.
The older generation has suffered a lot from this; they have to unplug all kinds of latches before going to bed at night.
People kept coming to the sales counters with VCDs and causing trouble. As the crowd grew, the situation became increasingly tense, with things like blocking doors, hanging banners, and fighting happening everywhere.
A refund or exchange is simply not possible.
Terminal dealers cannot afford this loss. If it were just one or two units, they could exchange or return them if there was a big fuss. But such a large-scale outbreak is a consequence they cannot bear.
Many people closed their shops and immediately contacted the manufacturers, demanding a solution. They said they would go to the factory to cause trouble if these people made it impossible for them to survive.
Everyone has no choice; everyone has to make a living.
Compared to other counters, Jiafeng Electronics' counter was like a spectator's show. Only one person came in all day. I took out the receipt and checked it. It wasn't the Jinbao brand. They made a mistake.
Reporters arrived upon hearing the news and began conducting interviews and reporting.
The time bomb that Lu Feng planted has been completely detonated today!
The head of the marketing department burst into General Manager Zheng's office, looking quite flustered.
Mr. Zheng recently bought an antique wooden tea table called "High Mountains and Flowing Water," which cost nearly 100,000 yuan. It is over three meters long and has an incense burner with sandalwood incense burning and wisps of smoke rising from it. Several antique teacups, about the size of buttons, are placed on it.
The ancient wood is carved with images of ladies. When hot water is poured on it, the images are revealed, revealing glimpses of their beauty. But once the hot water is removed, the images are immediately hidden.
Of all the steps in the process of washing, brewing, steeping, and serving tea, Mr. Zheng's favorite is washing the tea. He keeps pouring hot water on it, claiming that the quality of tea is not in its taste, but in its color and texture.
The office door was suddenly pushed open, startling General Manager Zheng. He put down the teapot he was holding and said coldly, "Don't you know how to knock? What's wrong with you?"
"Mr. Zheng, something's happened!" the marketing manager said in a panic.
"What could possibly happen? What? Is there a fight at the factory? Don't tell me about such trivial matters." General Manager Zheng's face was full of displeasure, while he was still wondering how many women he had just seen.
Oh no, I have to start from the first one again, which means I need another thermos of hot water.
"It's not a fight, it's a product problem." The marketing manager took a deep breath and said, "Distributors are reporting product issues one after another."
"So what if there's a problem? With so many products produced, can't we tolerate a few defective items? Just tell him we'll replace them." General Manager Zheng waved his hand dismissively and said, "Get out!"
"It's not just one or two incidents; distributors in six provinces have all reported it. A few days ago, it was a small-scale occurrence, but today there's a widespread problem of motherboards burning out. Many counters can't sell anymore; they've been surrounded by people, and several counters have been vandalized. The owners have even been beaten and hospitalized," the marketing manager said in a panic. "They did a quick count, and 18% of the products are experiencing this issue. There's a problem with the circuit design!"
"How much?" Mr. Zheng was surprised.
"According to preliminary statistics, 18% of the cases burn out suddenly after only a month of use, as if the circuitry has no durability!"
"Have the R&D department hold a meeting and bring back a problematic product, quick!" General Manager Zheng panicked completely.
If the defect rate is only within 10%, the market can accept it, and the company doesn't need to care. Let them make a fuss. But once it happens on a large scale, the regulatory authorities will step in. If the failure rate in random inspections exceeds 30%, it's not just about money; they'll go to jail!
How could Mr. Zheng not panic?
The same situation was playing out in various companies. Li Quanliang was already standing in the R&D room, disassembling two burnt VCD players on site, and at the same time disassembling qualified products produced by his own factory for comparison, conducting short-term tests on power-on, operation, and voltage strength.
The problem is simple: it's about those three lines. Many chief engineers saw it immediately: these three lines might not be able to withstand long-term use.
However, Lu Feng put too much pressure on them at the time. The daily sales exceeded 100 million, which made everyone envious. Moreover, the first batch of products Lu Feng sold were also like that.
He had already conducted experiments and tests, and President Zheng had also seen the blueprints. It's no wonder he blindly believed him.
"The problem with these three wires is that the internal copper wires are strong enough, but there's too little solder covering them. They can't withstand the heat generated by the voltage. Since these three wires are located in areas where circuitry is concentrated, if they burn out, the surrounding circuits will also be affected and won't be able to be soldered!" The chief engineer sighed and said, "We manufacture all of them this way. This design is intentional!"
"Go buy a current Golden Leopard VCD player and take them apart for comparison!" Li Quanliang never dreamed he'd been tricked by Lu Feng. The more he thought about it, the angrier he became. He stomped on a VCD player, shattering it into pieces, and roared, "I'm sue him!!!"
The major companies that had previously joined forces were in contact with each other, had their own engineering teams, and knew where the problem lay. The small and medium-sized manufacturers that had bought the motherboard schematics had no idea what was going on.
The phone kept ringing, so I bought the Jinbao product again and took it apart. Goodness, these three wires are incredibly thick.
"This must be reported! This matter must be reported! It's not our problem!" Li Quanliang realized the seriousness of the issue and knew he had to shift the blame.
Otherwise, if these major manufacturers had joined forces to supply the market with millions of substandard VCDs, the losses suffered by the public would have been too great, and the regulatory authorities would have had to take action. The regulatory authorities are currently in one of two states: either they do nothing, or if they do take action, they will really do everything in their power to destroy you!
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