"You two, stop arguing, the doctor is here." The onlookers were trying to remind the two men, but they simply couldn't hear anything the people around them said.
The aunt said to the man, "Why are you in such a hurry? My mother will be treated and it will be your turn. Please sit outside and wait."
"I'm clearly in front of you, do I need to give way to you now?" the man yelled, he was really fed up. It was obvious that the person who cut in line was actually taking advantage of him, is this fair?
"No, this man came in after us." There was a grandmother behind, who was also a patient's family member. When she saw this situation, she became anxious and slapped her thigh and shouted.
It's over. Who came first and who came later? No one knows. Don't even think about asking the emergency nurses. They are so busy that they can't pay attention to these details.
The time has come to test doctors’ non-medical technical abilities.
"You go out first." Xin Yanjun said to all the patients and their families crowded in the consulting room that there must not be so many people crowded in when the doctor is treating the patients.
"Doctor, we are here to see a doctor." All the patients and their families said in unison, firmly disagreeing. They were afraid that if they left first, they would be squeezed out by others and become the last one to get a number to see a doctor.
"No, I'll show you the medical records first, and then call you in one by one." Xin Yanjun tried to ease the atmosphere that was about to explode.
...
...
"Tell me who you're looking for first." The man held up his number paper. "I'm at the front of the line. You can ask the nurse."
"Doctor, I brought my mother here first. My mother is lying on the bed outside. The nurse gave her the bed. She has high blood pressure and is dizzy now. Doctor, please take a look at my mother first." The aunt shouted loudly, determined to drown out the man opposite.
"You said your mother was lying because she had a bed when she came in. My father vomited so much that he couldn't even sit on a chair. Doctor, if you don't believe me, go outside and see if my father's condition is more serious than her mother's!" The man was almost mad.
"What do you say about my child? He has a high fever and it won't go away. Doctor, you can hear crying outside. That's my child crying." The sick child's grandmother touched her eyes, as if her grandson was going to die of illness.
Therefore, emergency patients are much more difficult to deal with than outpatient patients, and they would like to tear one doctor into several doctors.
To be honest, the triage nurse will take some corresponding measures according to the symptoms of the patient when he comes in. For example, if the patient is still in good condition, she will be asked to sit on a chair, but if it is really not possible, she will be asked to lie on a bed first.
Xin Yanjun was thinking in her heart.
The main difficulty of this situation tonight is that each of these family members has a stubborn temper and is very hard-line, making it difficult for the doctor to mediate. Especially now that the truth has fallen into a Rashomon state, I really don't know who came to see the doctor first.
"Teacher, how about this? I'll go outside to check on the child's condition. See if the child needs to be notified to call a pediatrician to come down for consultation." Xie Wanying gave the teacher a suggestion.
Xin Yanjun immediately understood what she meant and gave her an appreciative look: Well, you are quite calm, and you have grasped the key point of differentiation.
The three families were the ones who quarreled the most. As long as these three families were calmed down, the other patients and their families would not become more anxious, and the chance of further conflicts breaking out here could be reduced to zero as soon as possible. This was extremely important for doctors.
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