Chapter 1
When the store has a professional customer service staff, everything starts to become formal and orderly.
If it weren't for the fact that Liu Lan's customer service was terrible before, when she was working as a customer service representative, she was able to reply to messages promptly, gather people, and maintain customers after the game was over. She was considered very professional among a group of unprofessional customer service representatives.
But Liu Lan is not a full-time customer service after all. She still works most of the time, just slacking off or doing guest customer service during off-work hours. When she works on some accounts that require her to be online the whole time and not distracted, the customer service work will be handed over to others, most of the time it is Jiang Qi. If Jiang Qi is too busy, she will hand it over to Jiang Wanwan or Huang Fugui.
If the business in the store is really busy and everyone is busy, customer service is worth handing over continuously. People who have just taken over the customer service number often don’t know which messages have not been replied or missed, and there will be multiple times when the customer’s message is returned.
Things like wrong time arrangements, wrong number of people, guests suddenly breaking up, and the worst case scenario, a group of guests breaking up one after another, occasionally making me so angry that I want to smash my phone.
When Orange took over customer service, all the unexpected situations that used to occur and could be handled disappeared.
She spent several days categorizing the customers based on their gender, age, gaming experience, nature of work/study, and current location, based on previous chat records with them. She also noted whether they had played in the store, and if so, when and how many games they had played.
In the process of classification, she also found many undercover agents from other stores. It is worth mentioning that the boss of the store was unfortunately her elementary school classmate, and the boss's girlfriend was also her elementary school classmate. When Chengzi was checking the undercover agents, the first one she found was the boss's smurf account that used his girlfriend as his profile picture.
Chengzi also lamented to Jiang Qi that her elementary school classmate was really hardworking and didn't even bother to join eight groups.
Since she herself is a genuine script-killing veteran, she has played more than 80% of the more than 100 scripts in the store. After she divided the customers into groups, she rewrote a list of scripts.
It is not the previous simple catalogue of "xxx", 6 people, hardcore reasoning, etc. It is more detailed.
In the catalog she compiled, Orange classified in detail all the games she had played and marked the recommended groups of people, making it easier for novice customers to find the game they were recommended to play after receiving the order.
Of course, that’s not all she does at work these days.
The above are Orange’s main work these days. In addition to her main work, she also did some insignificant little things.
For example, create a few new small accounts and go undercover in the script-killing shops' script-killing groups in the city. Before 10 o'clock every night, make a table of the next day's script-killing information, take a screenshot of the table and send it to the work group. Chat with customers using the customer service number on a daily basis, so that almost all regular customers know that the customer service of Xinghe Script Club must have been replaced.
By the time Orange had classified all the guests and compiled a complete new version of the script catalog, it was already September 17th.
Qin Can has been losing weight at school for a few days.
As Liu Lan expected, Qin Can let himself go during his summer job and was almost hung up and beaten by his teacher after school started, thus starting his cruel life of weight loss and body shaping.
Qin Can, who is sad about losing weight, posts the emoticon package "I'll play with you guys even when I get out" in the work group every day. Her fake sister Liu Lan looks at this emoticon package every day and eats two more slices of beef heart for dinner.
On September 18, the food business license that Jiang Qi had been waiting for was finally issued.
The clerk for the braised food store was also recruited, and it was Orange.
This time it was really not Jiang Qi who was a black-hearted boss exploiting his employees, paying them one salary to do two jobs.
This time it was Orange who applied on his own initiative.
The stone pot can stew 120 kilograms of stewed food at a time, and 240 kilograms are sold each morning and evening, which is not enough to sell. During the Chinese New Year, Chen Ji's stewed food can sell more than a thousand kilograms a day (including the heavy ones like pig's trotters), and on weekdays, it can sell two or three hundred kilograms.
The sales of braised food in Jiang Qi’s store are just as popular as Chen Ji’s. How can they sell only 240 kilograms a day?
If there are not enough braised dishes to sell, there won’t be enough food for everyone in the store.
Orange applied for the job just for the braised food, and the unlimited vegetable noodles was a complete surprise. In the end, he worked hard but didn't enjoy the braised food.
The waiter did offer all-you-can-eat braised food, but not how much?
So Orange came up with a roundabout way to save the situation. She could work part-time as a clerk in a braised food store.
The one who is close to the water gets the moon first, she just doesn't believe that she can't have it!
The braised dishes in the store are all offal. Except for a few beef tripes and hearts that need to be cut, most of them are weighed directly and sell out very quickly.
The Orange customer service was originally a receptionist, and now she chose not to be a receptionist but a clerk in the braised food shop. Jiang Qi had no objection. In addition, she actually had a health certificate (it was said that she had the idea of opening a restaurant half a year ago, so she applied for a health certificate), so the matter was settled.
On the evening of September 18, after everyone left, Jiang Qi emptied the brine in the stone pot, borrowed a tricycle from the small supermarket and moved the stone pot to the small storage room of the braised food shop, then prepared a new pot of brine according to the secret recipe.
He also posted a notice at the door of the store, informing customers who would come to the store to buy braised food in the future to go to the Xinghe Braised Food Store across the street outside the alley. He also informed everyone in the noodle-eating group that they should go to the Xinghe Braised Food Store when eating noodles in the future.
Then a group of people in the group frantically asked @江祺 if he could make an advance reservation for tomorrow's braised food.
Most of the people in the noodle-eating group are from Fang Jing's company. How can a group of office workers compete for braised dishes against the housewives and elderly people who don't work nearby?
Zhou Yuan can do the shopping on behalf of others, but ever since Gong Ye bought 50 kilograms of braised dishes in one go, Jiang Qi’s store has put a purchase limit on braised dishes.
Each customer is limited to 8 kilograms, and each employee is limited to 10 kilograms. Employees have 5 priority purchases per month. Zhou Yuan's purchases at the company are enough for each of her colleagues to share as a side dish for lunch, which not only does not satisfy their cravings, but makes them even more hungry.
The employee purchase limit was introduced later, mainly targeting Liu Lan and Chengzi, who both have many relatives at home.
In Liu Lan's words, her mother has been walking with style recently, and is particularly happy when playing mahjong. The neighbors near their home and her mother's mahjong friends all want to ask her mother to help them bring some braised food from the store.
Liu Lan became someone else's child overnight.
It's just that this other person's child is not very serious and has gone astray.
Now people in the noodle-eating group don’t usually talk about gossip. They are all asking who has time to queue up for the braised dishes and buy some for everyone.
Jiang Qi looked at the name of the Xinghe Appointment Group and felt that the group also needed to be renamed.
On September 19, the Xinghe Braised Food Store opened grandly.
There were no opening flower baskets, no opening announcements, no opening flyers, and no opening activities. There was only a freshly baked waiter who was eager to eat before all the customers, the fragrant braised food, and the long queue of customers who had just opened.
Coincidentally, it also opened on September 19th.
18 opening flower baskets were placed in a row, and a large opening special offer poster was posted at the door. The door was open, and standing at the door, you could see the beautiful receptionist who looked no less beautiful than Chengzi and Liu Lan. The DMs in the store were all handsome men and beautiful women, and the decoration was exquisite. The store was a large store with two floors of 1,000 square meters. There was a dining and rest area in the store, where you could even play video games, a script-killing room, a secret room, a special large board game room, and a mahjong room.
In terms of area, decoration, DM appearance and luxury, it is definitely the best in Xuncheng.
The boss was full of confidence and felt that with the scale of his shop, it would definitely become the number one script shop in Xuncheng!
Even the Galaxy Script Club next door, which was number one on the trending search list and has 8 members invited to join our group, can’t compare to it!
So what if it was ranked first on the hot search list? That’s all fake. The strength of the store itself is not even on the same level.
The boss said that he had scattered a lot of flyers all over Xuncheng, filled up all the recommendation spots on major review websites, bought several conspicuous advertising spots, and also bought radio ads, so the publicity was absolutely in place.
At 11 o'clock in the morning, seeing the message from the store manager that the store was full, the boss drove to the store happily and couldn't wait.
Then he smelled the aroma of braised food before he saw the huge logo of his own store.
boss:?
Oh my god, where does the smell of braised food come from? It smells so good. I really want to buy some and eat it!
After parking the car, the boss followed the smell of braised food and found the Xinghe Braised Food Shop next to his store.
Boss: …
The sinister boss Jiang of the Galaxy Script Agency!
She actually used such vicious means to maliciously compete with him!
The angry boss walked into the braised food shop and decided to have a good talk with Jiang Qi.
It's too much. Opening such a delicious braised food shop next to his shop. When the customers in his shop smell the smell, how can they concentrate on playing games, escape rooms, board games, mahjong, or video games?
How can he sell those high-priced snacks in his store?
The boss walked into the braised food shop.
Cheng Zi, who was researching which TV show to watch, said without even looking up: "This morning's braised food is sold out. Please come back after 6pm."
"Cheng Cheng?" The boss exclaimed when he saw his familiar old classmate who was also a rich second-generation.
"Yan Huaiyou?" Chengzi was also surprised. "Isn't your store opening today? Why are you buying braised dishes instead of staying in the store?"
Yan Huaiyou finally has a name: …
"Don't you know my store is next door?"
"I know." Orange calmly turned on the TV series, "I also know that your smurf account is lurking in the eight puzzle groups of our store."
"Your store?"
"I'm currently working as a customer service representative at the Xinghe Script Agency, and I also sell braised food on the side." Orange started watching TV.
Looking at his old classmates who were unwilling to even glance at him, Yan Huaiyou felt deeply that there was a traitor in his circle of friends.
Seeing Yan Huaiyou hadn't returned to his store yet, Chengzi thought he really wanted to eat braised food. Chengzi hesitated for a moment, and since they were old classmates and had kept in touch over the years and had a good relationship, she decided to share some of the 5 pieces of beef heart, half a pig tongue and 3 chicken hearts that she had secretly kept for eating while watching the drama with Yan Huaiyou.
Just share a chicken heart, a beef heart and two pieces of pig tongue!
"Forget it. Since we have been friends for so many years, I actually kept some of the stewed food for myself. I'll share some with you."
Then Chengzi packed the braised dishes for Yan Huaiyou into a bag and handed it to him.
Yan Huaiyou looked at the braised dish that Chengzi gave him, which he could finish in one bite.
Their friendship for so many years is only worth such a small amount of braised food!
Yan Huaiyou took the plastic bag and turned away, feeling sad and angry.
Orange who thinks his old classmate is weird:?
"Strange, is it because the store is just opening today and business is not good? Why do I feel like he has the same symptoms as my mom's menopause?"
Orange shook his head and continued watching the show.
Sitting in the braised food shop, watching TV series and eating braised food, occasionally replying to customers' messages, maintaining relationships regularly, and helping to make ends meet, this kind of happy work is what she wants!
Orange silently gave himself a thumbs up in his heart.
Hehe, I am such a clever kid.
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