Chapter 98 Improving Tourism Services



As the first group of tourists departed, the village's tourism projects, like a pebble thrown into a lake, created ripples that sparked widespread attention and discussion. Lin Yue knew this was just the beginning, like a seedling just beginning to sprout; though full of life, it needed careful nurturing to grow strong. The tourists' feedback was like precious nutrients, pointing the way to improving the village's tourism services. She was determined to lead the villagers in diligently cultivating this new green space for tourism, ensuring it flourished and became a solid foundation for the village's long-term development.

In the village's meeting room, soft lighting illuminated the conference table. Lin Yue had gathered all the villagers involved in the tourism project for an important meeting about improving tourism services. Her gaze was firm and focused as she surveyed everyone present. She slowly began, "As you all know, our tourism project has already started, and the first group of tourists has given us many valuable suggestions. This is an opportunity for us to improve. Today, let's discuss how to make our tourism services even better."

The villagers nodded in agreement, their expressions serious and earnest. One uncle, who ran a guesthouse, spoke first: "Lin Yue, I've heard from tourists that while our accommodations have a rural feel, some rooms aren't very soundproof, making it a bit noisy at night. Also, the bathroom facilities aren't quite up to par, and the hot water supply is sometimes unreliable." Lin Yue frowned slightly, carefully noting down these issues, and said, "Uncle, these are crucial questions. Accommodation is an important part of the tourist experience, and we must take it seriously. I think we can conduct a comprehensive inspection and renovation of our existing guesthouses and guesthouses, improving soundproofing, upgrading bathroom facilities, and ensuring a stable hot water supply. What do you all think?"

Everyone agreed. At this moment, a young woman in charge of the specialty shops on the cultural street also said, "Sister Lin Yue, I've noticed that tourists are very interested in our handicrafts, but some feel the variety isn't rich enough and hope there will be more unique souvenirs to buy. Also, we could put more effort into the packaging, making it more exquisite, so it's easier for tourists to carry and give as gifts." Lin Yue nodded slightly, a thoughtful glint in her eyes: "You're right, our cultural characteristics are our calling card. We can organize the village's artisans to innovate and create more novel handicrafts. At the same time, we can find professional designers to help design packaging with village characteristics, which can both protect the goods and serve as advertising."

Regarding the tourism project, the young man in charge of guiding the hiking trails offered his perspective: "Lin Yue, hikers have mentioned that while the scenery along the trails is beautiful, there's a lack of benches and pavilions for resting and shelter from the sun and rain. It's inconvenient for some hikers to find a place to rest when they get tired. Furthermore, the safety signs on the mountain aren't clear enough; if a hiker gets lost or encounters danger, it's not easy for them to find their way." Lin Yue said with a serious expression, "Safety is paramount, and we absolutely cannot be careless. We need to appropriately increase the number of benches and pavilions along the hiking trails, providing both scenic views and comfortable resting places for hikers. At the same time, we need to increase the number of safety signs and ensure they are clear and easy to understand, so that hikers can enjoy their time on the mountain with peace of mind."

To better understand tourists' needs, Lin Yue organized a tourist opinion survey. She and several villagers distributed questionnaires at the village entrance, the cultural square, and other places where tourists congregate, engaging in face-to-face conversations with visitors. One tourist from a big city diligently filled out the questionnaire, telling Lin Yue as he wrote, "I think your village has great potential for tourism, but in terms of food, you could add more variety of local snacks. Also, there aren't many evening entertainment activities; you could organize some bonfire parties or folk performances to let tourists feel the village's vitality even at night." Lin Yue listened attentively and responded with a smile, "Thank you very much for your suggestions; we will definitely consider them carefully and make improvements."

Based on tourist feedback and discussions, Lin Yue developed a detailed tourism service improvement plan. Regarding accommodation, professional architects were invited to provide design guidance for guesthouses and farmhouses. Environmentally friendly soundproofing materials were used to improve room sound insulation, and bathroom fixtures and water heaters were updated to ensure a stable and sufficient hot water supply. Simultaneously, room layouts were optimized, adding decorative elements with a rural feel, such as handwoven curtains and vases displaying dried flowers, allowing guests to experience a rich rural atmosphere even in their rooms.

The uncle who runs the agritainment business was filled with both worry and anticipation upon learning of the renovation plans. He was worried that the renovation might cost a lot of money and time, affecting his business in the near future; he was also excited that the renovation would attract more tourists and bring in better profits. Nevertheless, he actively cooperated with Lin Yue's arrangements, helping to move materials and even offering his own ideas to the designer, such as adding a small balcony to the rooms so that tourists could better enjoy the rural scenery. He thought, "As long as we can run our agritainment business well and make the tourists satisfied, the hard work is worthwhile."

The young woman in charge of the specialty shops on the cultural street enthusiastically threw herself into the work of innovating handicrafts and designing packaging. She gathered the village's artisans and organized several creative discussion sessions. One older artisan was initially somewhat conservative, feeling that traditional handicrafts were fine and didn't need changing. But after the young woman's patient persuasion and demonstrations of some new creative examples, he was gradually moved and began to try new creations. While carving new wood carvings, the older artisan sighed, "Times are changing, and our craftsmanship must keep up with the trends; we can't be left behind." The young woman also personally visited several packaging design companies, repeatedly communicating with designers to strive for the most perfect packaging. She envisioned, "Once these new handicrafts and packaging are launched, they will definitely be a sight to behold for tourists."

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